Ken Erwin Email & Phone Number

Seattle, Wa, Us

Technical lead on AWS's strategic accounts, spearheading the architecting, implementation, and leadership of solutions for Amazon's high-profile customers. Responsibilities span from intricate technical details to director-level strategic planning and coordination.• Created and launched one of the first CodeCatalyst blueprints during the Re:Invent conference, now utilized as a base ETL template for thousands of AWS customers.• Led transformative initiatives for major clients like McDonald's, Paramount, and Delta Airlines, maximizing their use of AWS's cloud and DevOps capabilities for business growth and a culture of continuous improvement.• Contributed significantly to AWS's migration offering, facilitating smoother transitions for customers moving their operations to the cloud.• Strategically guided high-stakes migrations and implementations for Amazon’s largest customers.• Served as a subject matter expert on cloud computing, DevOps, Kubernetes, on-premises migrations, and fostering overall improvements in DevOps cultural maturity.• Played an instrumental role in improving hiring practices for AWS DevOps & SRE candidates, including mentoring interviewers and new hires, creating objective assessment methods, and raising the expectations for various roles within AWS.

An early entrant into the blockchain space, PixelMap is recognized as one of the first Non-Fungible Tokens (NFTs) in existence, predating the term 'NFT' and the ERC-721 standard. It broke new ground by storing image data directly on-chain, securing its place as the second oldest NFT ever created. The platform offers unique capabilities to create, display, and update artwork on a 'pixel map,' with all historical data permanently preserved on the blockchain.• Further information available at: PixelMap.io• Featured in an episode of "This American Life" by Ira Glass• Leading a team of three, including a developer, musician, and artist, to build a state-of-the-art web3 game.• Engaged in active full-stack development, overseeing all aspects of PixelMap's progression.• Developed NFTArchaeology.io, a dedicated platform offering a trusted resource for historical NFTs. This includes a REST API that allows exchanges and other websites to access curated data about early contracts.• Ported YarnSpinner to RPGMaker MZ (C# ->JS), added GenAI generation. • Developed NodeJS MMO server for RPGMaker using Websockets, NestJS, and TypeScript.

Pioneered DevOpsLibrary.com, a digital platform and community committed to providing free online learning resources for the global DevOps community. The offering includes video tutorials, blogs, and consulting services, catering to an audience of over 500,000 worldwide.• Generated an extensive library of over 40 video tutorials covering diverse topics from containerization to CI/CD.

Seattle, Wa, Us

Technical lead on AWS's strategic accounts. Responsible for architecting, leading, and implementing solutions for Amazon's largest customers (SnapChat, EA, Pinterest), spanning from low-level technical details to director-level strategic planning and coordination. • Added support to custom SnapChat service mesh tooling for interfacing with (and displaying) deployments from Spinnaker via an enhanced UI.• Designed & developed custom internal Golang service for Snapchat, handling degraded service notifications between application owners on Snap's service mesh.• Strategic lead for migration from on-premise custom infrastructure as code tooling & legacy JBOSS applications to containerized applications on managed infrastructure and implementation of CI/CD (via Github Actions & Terraform) for Electronic Arts (EA).• Rewrote a significant portion of a custom data recovery tool for Pinterest, streamlining and scaling the application to handle fast & efficient searching through petabytes of data.• Created a declarative data model for implementing AWS CDK for less technical teams to migrate to infrastructure-as-code (now utilized by several customers).• Served as a subject matter expert for Kubernetes, CI/CD, containerization, on-premises migrations, and fostering overall improvements in DevOps cultural maturity.• Improved hiring practices for AWS DevOps & SRE candidates, including mentoring interviewers and new hires, creating objective assessment methods and raising the bar on expectations for various roles within AWS.

Carmel, In, Us

Driving innovation and modernization efforts across all KAR Global infrastructure. Responsible for the design and implementation of overall tech strategy and roadmap for multiple lines of business (hosted both on-prem and public cloud). Actively fostering a cultural shift from legacy IT practices to a DevOps mindset (cross-collaboration, SREs not sysadmins, removing silos, focus on continuous improvement).• Stabilized a freshly acquired line of business that had not successfully released code in over a year, with very high turnover. Over a four-month period, I served as a combined remote manager, scrum master, product owner, and IC for the SRE teams. We were able to not only release new code successfully, but drop deployment cycles down to a weekly cadence. I mentored the team, teaching them how to follow Agile practices, and how to use proper tooling to manage the infrastructure, resulting in improved morale and reduced turnover.• Migrated legacy EAP JBOSS applications from VMware to Kubernetes, with full CI/CD, utilizing Azure DevOps pipelines to deploy Helm charts to K8s.• Built highly available on-prem Kubernetes (OpenShift) clusters for latency-sensitive workloads, and public cloud (EKS) clusters for scalability.• Reduced overall annual expenses substantially by rightsizing our cloud footprint, and standardizing on tools.

San Francisco, California, Us

Leading Infrastructure & Development automation efforts across Salesforce, through declarative data, configuration management, and continuous integration.Team Accomplishments over the last year:• Built & managed a team of 9 rockstar direct reports, as well as providing tools and guidance for all other infrastructure teams.• Architected & Implemented Jenkins for all teams to consume (used for automated testing, continuous integration, and declarative data pipelines).• Automated deployment of physical SQL clusters, deploying over 400 in a few hours. (automated iLO, BIOS configuration, IPs reserved in IPAM, NICs teamed & tagged, WWNs gathered for storage, OS deployed, patched (including firmware), configured via Chef, clustered, LUNs mounted, & SQL installed.)• Declarative Data - Under my direction, my team created a declarative data REST API. All of the data within is generated automatically, & is automatically validated. This was the first declarative data initiative within Salesforce MC, and has served as an early model for other teams looking to adopt declarative data.• Standardized Images - Used Packer to automate the creation of a standard set of OS images, with an identical image created for deploying to VMware, Virtualbox, and MAAS (for physical deployments). This has made it possible to quickly iterate and test on the exact same image that’s deployed in all 3 scenarios. Our Server 2016 image is now the 4th most popularimage for Vagrant on Atlas.• Automated deployment of application servers utilizing Chef for configuration management & Terraform for provisioning.• Automated network VIP creation & management of F5 pools.• Converted run-books of 50 server types to Chef cookbooks.• Fleet Management reporting (metrics gathered within a ~30 minute interval across 30,000+ servers).• Created REST API for declarative data, used to simplify and automate builds across OS, storage, networking, and application teams.• Chef release pipeline

San Francisco, California, Us

Carmel, In, Us

* Architected & Implemented Disaster Recovery solution (4000+ VDI VMs) for client (Total recovery time under 8 hours).* Worked full time as a Python developer for several months on a custom application for a client.* Developed and Implemented automated testing (Through Jenkins, Bitbucket, PyTest, PyTest-BDD, and CasperJS)* Managed internal Stash environment, later migrating to Bitbucket.* Automated Developer environments using Docker, and set up RancherOS PoC.* Implemented CI Pipelines for various projects.* Automated VMware server provisioning using Terraform, & PowerCLI.* Developed Puppet modules for automating application configuration, as well as applying STIGS to harden servers and applications.* Designed and rebuilt lab in cloud (SoftLayer), managed hybrid VMware Cloud.* Developed blueprints & automation around VMware vRealize Suite (Orchestrator, vCAC, Ops Manager, custom PowerCLI etc.)* Implemented basic ChatOps functionality using Hubot & Jenkins.* Trained team members on various technology topics (including automated testing, Docker, Puppet, and Jenkins).

Larkspur, California, Us

• Created and maintained Puppet environment (Primarily Windows, using R10K & The Foreman).• Storage Automation (Using PowerShell to interact with 3PAR SSH & REST APIs).• Jenkins Administrator (Setup and Maintained).• Octopus Deploy Administrator (Setup and Maintained).• Atlassian Stack Administrator (JIRA, Confluence)• Extensive JIRA Configuration, including JEMH, custom workflows, and dashboards.• VMware Automation (PowerCLI, for ESXi 6.0U1 environment)• Cisco UCS Automation (PowerShell PowerTools)

Indianapolis, Indiana, Us

• Created and actively maintained the largest production Windows Chef environment in the world.• Lead developer on Openstack initiative for CaaS, a multi-million dollar project to replace hundreds of HP blades running Hyper-V with Openstack (Icehouse) on white box hardware. Estimated to save Interactive 2/3rds on future hardware purchases.• On team responsible for ensuring platform is highly available, scalable, and cost effective.

Denver, Co, Us

• Designed and implemented a dramatically improved production deployment process, reducing code deploy time from 3 hours to under 2 minutes, while eliminating downtime. This led to an interview with BitTorrent featured here: http://www.youtube.com/watch?v=yEriQW2evy4&feature=youtu.be• Managed several hundred Windows and Linux servers, (Blades, VMs, and AWS instances).• Created various tools to improve company efficiency, all of which are in active use at Angie’s List:o Deployment Tool written in PowerShell, utilizing the Bittorrent Sync API. This also drastically reduced the complexity of deployments, with training for new employees previously taking roughly a month, new engineers are now able to understand the deployment process within hours.o EC2 Management Tools (For managing and monitoring .NET services on auto scaled instances).o Mass IIS Management Tool – For cycling IIS, Application pools, clearing folders, etc. on every server simultaneously.o Combination of MDT images and PowerShell scripts to fully configure web servers.o F5 Load Balancer Tool (Created an easier GUI for management of servers)o Environment Status App (Written in PHP -- allows everyone to see the status of a given environment at any time, as well as tracking deployments/versions.o Release Project Management Tool – Used for tracking releases from development to production, in order to identify slow points and current status of packages.o Server Status & Performance App – Similar to Gomez, but specific to each server. Written in PHP and Powershell. • Set up a Puppet Master for configuring developer environments on Windows utilizing Chocolatey (Like Apt-Get but for Windows).• Rebuilt production servers from the ground up, automating as much as possible.• Fully automated UAT Deployment.• Actively monitored server status with (and managed) a variety of tools, including Gomez, New Relic, Orion, Nagios, Zabbix, and custom scripts.• Maintained massive MS SQL and MySQL databases.

Indianapolis, In, Us

Manage all workstations and servers for the department, migrated data from an old OSX server to Windows Server 2008 R2. Manage backups, file servers, and Access databases. Maintain a wide variety of specialized Lab PCs (from Windows 2000, PowerPC Macs, up to Windows 7 and Mountain Lion)

Wabash, Indiana, Us

Maintaining all workstations, reinstalling operating systems, hardware repair, supporting VoIP phone system, Exchange, Active Directory, Linux file servers, PHP programming, redesigning websites, VPN, and forming annual IT budget.

Taught basic computer applications class that incorporated a variety of hardware and software topics to students within the Medical Assisting program.

Angola, Indiana, Us

Monitored network, repaired workstations, tutored students/staff on Adobe & MS Office suites, trained new employees, and in charge of all multimedia equipment.

Master Of Business Administration - Mba, Entrepreneurship/Entrepreneurial Studies

Bachelors, Informatics