Keneth Chong

Keneth Chong Email and Phone Number

QA Analyst at Accenture @ Accenture
dublin, dublin, ireland
Keneth Chong's Location
Singapore, Singapore
About Keneth Chong

Maintain and developed internal support and call Center quality standards, Perform Transaction Monitoring through all channel call, chat and email to ensure services performances align with company policies.Analyze customer service metrics such as CSAT, FCR and BB to support team performance . Brainstorm strategy to meet the SLA

Keneth Chong's Current Company Details
Accenture

Accenture

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QA Analyst at Accenture
dublin, dublin, ireland
Website:
accenture.com
Employees:
407706
Keneth Chong Work Experience Details
  • Accenture
    Qa Analyst
    Accenture Nov 2022 - Present
    Singapore
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  • Accenture
    Bps Analyst
    Accenture Aug 2021 - Nov 2022
    Singapore, Singapore
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  • Tdcx
    Officer, Customer Experience
    Tdcx Jan 2021 - Aug 2021
    Singapore
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  • Tdcx
    Customer Service Representative
    Tdcx Jul 2014 - Aug 2021
    View

Keneth Chong Education Details

Frequently Asked Questions about Keneth Chong

What company does Keneth Chong work for?

Keneth Chong works for Accenture

What is Keneth Chong's role at the current company?

Keneth Chong's current role is QA Analyst at Accenture.

What schools did Keneth Chong attend?

Keneth Chong attended Liverpool John Moores University.

Who are Keneth Chong's colleagues?

Keneth Chong's colleagues are Chinky Jain, Karthick K, Lara Mykee Quinto - Jose, Deeraj Mc, Angela Bender, Debbie Pettis, Vibhor Gupta.

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