Chung Keng Lim Email and Phone Number
Chung Keng Lim personal email
- Valid
An experienced Technical Support Engineer & System Administrator with over 20 years of IT experience
Nasdaq
View- Website:
- nasdaq.com
- Employees:
- 4468
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Lead System AdministratorNasdaq Feb 2023 - PresentSydney, New South Wales, Australia -
Technical LeadTableau Oct 2021 - Feb 2023Australia -
Senior Technical Support EngineerTableau Software Mar 2018 - Sep 2021Sydney, Australia• Provide tier-2 troubleshooting and analysis to fix customer product setup, configuration & usage issues. Support both English & Mandarin-speaking customer.• Work together with Tech Lead and Engagement Team to identify product-related issues and drive for further bug fixes.• Provide technical assistance to team member, help driving cases to resolution.• Contribute to KB by creating & improvising help articles. -
Principal Technical Support EngineerVeritas Technologies Llc Oct 2015 - Oct 2017Sydney Area, Australia• Promoted to Tier-2 technical support. Worked together with backline support engineers and global engineering teams to deliver solutions and bug fixes for product issues.• Provide technical assistance to team member, help driving cases to resolution.• Contribute to KB by creating & improvising help articles.• Wrote Perl/shell scripts to extract useful information from customers’ logs & evidences, to help expedite the troubleshooting process. -
Technical Support EngineerSymantec Oct 2007 - Oct 2015Sydney Area, AustraliaProvide Tier-1 troubleshooting and analysis to fix customer product setup, configuration & usage issues. Support global enterprise customers with live call and webex sharing session. -
Senior It Systems AdmnistratorIntel Corporation Apr 2004 - Jun 2007Penang, Malaysia• Being the Intel (Malaysia site) Backup and Restore (BaR) team lead for IT-Engineering Computing (EC) team. • Owned the overall Engineering team BaR infrastructure, responsible for the defining roadmaps of storage architecture, setup, maintenance, upgrade and standardization of software & hardware platforms.• Worked closely with site storage peers, other IT teams and external vendors to deliver seamless data storage solutions to internal design engineering customers. -
Technical LeadQinetics Solutions Sdn Bhd Aug 2000 - Dec 2003Kuala Lumpur, MalaysiaTechnical point of contact for this Internet business start-up company: Setup hardware & software systems. Develop web application for domain name registration and web hosting package, integrated with global (ICANN) & north Asia registries organization. -
ConsultantLogica Feb 2000 - Aug 2000Kuala Lumpur, MalaysiaConsultant of Support Centre and Bid Office in this telecommunication company: Facilitate among clients, vendors and support team for customers’ system issues and enhancement requests. Source for solutions and prepare RFPs (Request for Proposal). -
Application EngineerVads May 1998 - Feb 2000Kuala Lumpur, MalaysiaDevelop and enhance fixed-line telephony billing system for the national telecommunication carrier. Coding, bug-fixing, performance tuning and unit testing.
Chung Keng Lim Skills
Chung Keng Lim Education Details
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Infomation Technology
Frequently Asked Questions about Chung Keng Lim
What company does Chung Keng Lim work for?
Chung Keng Lim works for Nasdaq
What is Chung Keng Lim's role at the current company?
Chung Keng Lim's current role is Lead System Administrator.
What is Chung Keng Lim's email address?
Chung Keng Lim's email address is ke****@****ail.com
What schools did Chung Keng Lim attend?
Chung Keng Lim attended National Chiao Tung University.
What are some of Chung Keng Lim's interests?
Chung Keng Lim has interest in Animal Welfare, Education, Environment.
What skills is Chung Keng Lim known for?
Chung Keng Lim has skills like Unix, Storage, System Administration, Linux, Technical Support, Virtualization, Troubleshooting, Operating Systems, Netbackup, Cloud Computing, Solaris, Perl.
Who are Chung Keng Lim's colleagues?
Chung Keng Lim's colleagues are Sahar Shehzad, Hilda Betancourt, Robertas K., Naseer Ahmad, V Monikasree, Mayuri Pawar, Nancy Luquette.
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