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I am an astute technologist with a deep interest and experience in retailing. The fast-paced nature of retail, combined with the ever-changing needs of the consumer, makes this sector one of the most exciting environments for me to solve real-world problems using technology in creative ways.My fascination with retail starts at the very beginning, from product development and merchandising to manufacturing and logistics, omnichannel sales, and after-sales reengagement. It is an endless opportunity to work with diverse people and systems.With a software engineering background, I know how systems are ‘put together’ practically and simultaneously, taking the entire organisation along the journey; at the frontline and in the board room. This skill is vital to turning aspirational strategic visions into reality within budget and ahead of the competition.Skills:Organisational change and optimisationStrategy definition and communicationsPortfolio management and deliveryService design and deliveryBudget planning and controlVendor managementResource planning and forecastingBusiness systems design/procurement, implementation and retirementTechnologies:ERP, WMS, POS, OMS, PIM, EDW/BI, Cloud, SaaS, IaaS, PaaS, e-Commerce, CRM, Middleware, APIsIndustries: Footwear, Eyewear, Groceries, Supply Chain, Manufacturing, FMCG, Health care
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Group CtoBakers DelightCamberwell, Vic, Au -
Chief Technology Officer (Cio)Munro Footwear Group Jul 2019 - PresentMelbourne, Victoria, Au -
Director Of It (Anz)Specsavers May 2017 - Jun 2019Global, GbRedesigned Technology team structure. 300% more effective and the team is consistently at high engagement levels as a result of clear roles, responsibilities and direction.Defined long term strategy of Data, Integration, Automation and Infrastructure for the region.Led a team of 70 to:a. Pioneer the integration of medical test equipment to PMS. Speeding up test process by 50% and complete reduction in double keying during eye tests.b. Lead the Group in the migration of legacy Linux environment to Windows 10/InTune.c. Bring digital innovation to life with endless aisle and shop mobility concepts.d. Migrate organic on-premise data centre to HPE Greenlake private cloud solution - flexibility of cloud infrastructure at near on-premise costs.e. Achieve near-total automation of system monitoring and recovery using Splunk and Jenkins.f. Widespread business adoption of ServiceNow to consistently capture and manage incidents and requests.g. Deploy Nutanix based DRaaS (Disaster Recovery as a Service) and HPE Greenlake private cloud solution for primary infrastructure. -
Head Of Integration ServicesSpecsavers Apr 2016 - May 2017Global, GbLead a global team with an operating annual budget of circa £2m. We:- implemented enterprise integration strategy based on Oracle Fusion Middleware platform.- built a highly scalable delivery framework using multiple vendors, off and on shore.- designed and built system integration solutions for Oracle eBusiness suite, JDA WMS, and Specsaver's strategic retail system.- safeguards the interface catalogue.- introduced the use of canonical data models to represent disparate business data.- successfully ran an internal cross-charging service delivery model. -
Head Of Technical ArchitectureSpecsavers Jul 2015 - Apr 2016Global, GbBuilt business case and obtained investment support to establish the Enterprise System Integration Services, built on Oracle Middleware, to support the transformation of Specsavers global business systems and processes. -
Head Of Demand And Change DeliverySpecsavers Nov 2014 - Jul 2015Global, GbAccountable for portfolio and demand management, and project delivery functions for AsiaPac region.Key Achievements:Improved project delivery on-target rates by 103% to date.Delivered $15m+ worth of revenue and savings through system enablement.Upgraded ERP, MIS and Supply Chain systems to match global targets.Annual operating budget of $5m+. -
Applications Services ManagerSpecsavers Mar 2010 - Oct 2014Global, GbLed the Applications Services team, which is responsible for business engagement and delivery of IT projects within the Asia Pacific region (Australia, New Zealand and Hong Kong).Key Achievements:Implemented customer focused pipeline management.Initiated monthly business steering groups.Establish formal QA function.Restructured team and increased project delivery capacity by 300%.Built high-performance team through consistent values. -
Senior Business ConsultantSpecsavers May 2008 - May 2010Global, GbResponsible for business application strategy for Supply Chain, Financial and retail support functions. -
Senior Business Analyst / Project LeadPmp Ltd 2007 - May 2008Sydney, Nsw, AuLead business analyst for the distribution and market targeting division:(i) define and assess feasibility of business improvement initiatives.(ii) develop business cases for board review and approvals.(iii) support business transformational projects.(iv) provide senior management support on data analysis.(v) work with IT project teams to deliver cross-functional projects. -
It Business AnalystColes Myer Ltd 2003 - 2007IT Business Analyst covering stores and supply-chain areas for Coles Supermarkets.(i) part of the team that completed "as is" enterprise process model for Coles.(ii) constructed requirements and business processes for integrating Liquorland and Coles supply chains.(iii) responsible for process integration between merchandising and in-store retail functions for the Retek transformation project.
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Senior Analyst/ProgrammerColes Group Ltd. 2000 - 2002Melbourne, Vic, AuLead developer and technical analyst for store back office systems. Key achievements include;(i) designed and developed a browser based solution for traditional hand held units which cuts down development time by up to 700% and(ii) designed and developed a xml based, object-oriented labels and tickets framework that enabled an increased speed to market of new store labels and tickets from 4 - 5 months to 4 - 5 weeks.(iii) played a key role in enabling GST at stores. -
Analyst/ProgrammerColes Myer 1999 - 2001Developer for a major replacement of store systems for Coles and Bilo supermarkets.
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It ConsultantC3 Consulting 1998 - 1999Nashville, Tn, UsLead technical consultant for the fledging Melbourne office, specialising in pre-sales and delivery of data and information needs of clients. -
DeveloperComputer Sector 1997 - 1998Lead developer and architect for a medical practice management and clinical records software application.
Keng Ng Skills
Keng Ng Education Details
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Monash UniversityIt -
Luther CollegeScience And Mathematics
Frequently Asked Questions about Keng Ng
What company does Keng Ng work for?
Keng Ng works for Bakers Delight
What is Keng Ng's role at the current company?
Keng Ng's current role is Group CTO.
What is Keng Ng's email address?
Keng Ng's email address is ke****@****ond.com
What is Keng Ng's direct phone number?
Keng Ng's direct phone number is +614160*****
What schools did Keng Ng attend?
Keng Ng attended Monash University, Luther College.
What skills is Keng Ng known for?
Keng Ng has skills like Business Process, Project Delivery, Business Analysis, Business Process Improvement, Stakeholder Management, Management, Integration, Requirements Gathering, Project Management, Requirements Analysis, It Strategy, Strategy.
Who are Keng Ng's colleagues?
Keng Ng's colleagues are Monique Montgomerie, Lisa Minge, Kye Wicks, Nigel Kennedy, Sally Mackay, Alex Campbell, Joey Mcbride.
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