Kenneth Gordoncillo Email & Phone Number

I am a driven individual with more than 6 years of experience in client support. I've handled tens of thousands of clients/merchants/consumers throughout my working experience and assisted them through video/phone calls, chats, and emails about technical-related issues, product-specific questions, billing concerns, e-commerce, sales, and making business decisions.By delivering excellent customer service and through hard work, I have been promoted to Tier 2/Level 2 Support, have been designated as the Subject Matter Expert (SME) of my team, and received recognition as one of the top-performing specialists in my department.Throughout my career, I've showcased my interpersonal, analytical, and critical thinking skills which helped me provide client satisfaction. I am a team player who can comfortably adapt to constant changes and navigate challenges with resilience.