Ken Gouveia Email & Phone Number

Hamilton, Bm

Hamilton City, Bermuda

Responsible for the growth of ICT and Cloud based solutions for the B2B market. This includes:* Leading Business Development and Sales across the B2B market segment* Overseeing and managing Sales operations and support * Developing product solutions and processes for the B2B market

Toronto, Canada Area

Business Development Director - IoT / M2M Indirect ChannelsResponsible for business development and growth of Internet of Things (IoT) and Machine to Machine (M2M) services via Bell Mobility partners and indirect channels.This includes:* Overseeing the engagement and management of Indirect channel partners* Working hand-in-hand with technology partners and sales channels* Leading a team of business development professionals* Managing business development initiatives and programs* Supporting sales engagements with partners * Driving Bell Mobility and their partners success in the IoT/M2M space

Responsible for managing a full suite of enterprise Mobility solutions, all marketing activities and sales channel engagements. Define Mobility sold 100% through channels and offered a comprehensive suite of professional and managed services focused on Mobility. They worked closely with partners to enable partner sales channels to sell & deliver full Mobility propositions.As Mobility experts, they focused on the technology / tool sets, methodologies and support processes required to deliver what enterprise customers need to get the most out of Mobility.

Toronto

As Managed Mobility Services Director, Ken was responsible for developing and managing a new Managed Services portfolio for Rogers Wireless. This was a key growth portfolio for Rogers and featured world-class Enterprise Solutions and leading edge Managed Mobility Services. His accomplishments included:* Establishing a new Managed Mobility Services team from scratch* Leading the successful development and evolution of the Managed Mobility Services Portfolio* Launching North America's first managed BYOD service * Launched North America's most complete Managed Mobility Services portfolio, including: a full suite of Mobility Consulting services (Mobility Strategy development, BYOD program development and Mobility Platform Assessments), and full lifecycle management services for Mobility (Managed MDM platforms, Hosting Services, Expense Management, Order fulfillment, Break/Fix Management, and End user Mobility Help desk services).* Worked hand in hand with sales team to drive several significant Enterprise Market Managed Service Sales

Toronto, Ontario

Solutions Director responsible for managing a national team of Solution Sales, Engineers and Partner Managers, and for developing and driving the wireless Data Solutions business across Canada. A key component of this portfolio is the Machine to Machine (M2M) business which is a key growth area for Rogers.• Established new Wireless Data Solutions team and processes to drive this new product area: hired new team, established new business procedures and continuing with support of new sales programs• Met Sales Objectives and responsible for growing the Enterprise M2M portfolio by 45%• Drove business planning & sales strategy development for this key growth portfolio• Developed and closed innovative and complex wireless solution deals for medium and large enterprise customers• Developed training programs and supported the deployment and sales of data solutions across Canada

Solutions Director, prime for the development of new Business Process Outsourcing solutions. Drives the design and development of large deal opportunities and leads virtual teams engaged in bid development.• Responsible for developing and driving Managed IT services, outsourced Contact Centres and business consulting solutions• Works extensively with Sales teams and partners to drive new deal growth in the Retail, Financial Services and Telecommunications industries

Managed team of Business Solution sales professionals targeting new growth areas: Healthcare & Stadium applications, complex deals and Multimedia services• Drove new Stadium Industry strategy & first $2M+ sale after only 10 months by assessing market needs and developing compelling solution proposition• Refined Value Proposition and led Sales team to achieve Nortel’s first Multimedia & Healthcare solution sales worth $8M• Doubled the amount of qualified funnel opportunities & established confidence in new sales specialist team by engaging in vendor partnering activities & creating offers that increased traction with sales

Led key Marketing & Sales functions, including: Product Management, Service Development, Alliance Management & Business Development.• Launched industry leading IP solutions worth $250M/year• Developed new emerging services such as: IP Telephony, Internet access, Hosted Contact Centre, Broadcast solutions & electronic Payments• Led the development of Bell Nexxia’s product portfolio • Negotiated outsourcing arrangements to achieve 50% improvement in time to market and significant cost reductions• Created Alliance Management strategy & drove $300M in new business revenues through partnerships with CGI, IBM and HP