Ken Groce Email & Phone Number

Austin, Texas Metropolitan Area

Austin, Tx

Austin, Texas Area

Austin, Texas Area

Austin, Texas

I provide expertise in the operating room at hospitals with Stryker Navigation products. I am the first line of communication for Stryker’s customers while coordinating Navigation field service events/cases and addressing technical and operational issues with Navigation products.• Ensure effective surgical care to patients as related to Stryker Navigation equipment.• Provide clinical surgical support by operating all Stryker Navigation equipment.• Manage and prepare all navigation instrumentation for daily case load.• Manage CT/MR studies and work with radiology to have the appropriate scans prepared and loaded for navigation procedures.• Focus on surgeon preferences and specific case needs.• Establish and update surgeon software preferences.• Install updates and upgrades to Stryker Navigation software and Windows Operating System as necessary.• Manage all necessary repairs/replacements for assigned hospital.• Assist the sales representative in providing technical training and in-services to OR personnel, central processing, radiology and other hospital staff.• Responsible for trouble-shooting and maintaining Stryker Navigation equipment to ensure there is zero cause for case interruption due to technical failure.• Assist in maintaining "par" levels for disposable products to ensure smooth operation of procedures.• Assist the local sales representative in providing physicians and OR personnel with information on new products and features• Interact with surgeons, patients, OR personnel, central processing, sales reps, O.R. management, central processing, biomedical and hospital administration, as well as Stryker employees and partners.

Austin, Texas Area

Operation of independent business educating doctors and staff about new allergy testing platforms. Spend days calling on practices across multiple specialty to promote lab and identify potential partnerships through analyzing current practice operation. • Enrolled 6 new practices in first full month of operation• Coordinated and performed in-service to ensure proper application and of testing kits and product evaluation

Austin, Texas

GPA - 3.85Exercise Science with a Medical Science specialization earning A's in all technical and scientific courses in anatomy and physiology, medical terminology, and biomechanics.Returned to school after nearly a decade of sales experience with the intent of working in the medical field.

Elk City, Ok

Supervised the completion of a $5 million hospital rehab project while assisting the hospital to maintain proper and safe operating protocol through process. Completed an ER addition and rehabilitated an entire floor and surgical suite.• Communicated daily with hospital CEO, staff, doctors, and nurses tailoring message based on the knowledge and priorities of their position. • Organized weekly meetings with hospital leadership to discuss progress, answer questions, and address concerns• Managed major hospital transitions as construction completed in one area and began in another • Reorganized management of trades that allowed for an increase in communication through bi-weekly progress meetings• Provided architect with on-site feedback that allowed for changes in plans to be expedited as necessary for on-time completion

Build-to-suit production home builder. Managed sales office in new-home neighborhoods. • Utilized excellent interpersonal skills to greet and create immediate report with prospective buyers visiting community • Analyzed buyers unique set of circumstances and desires to tailor presentation of models and options to individual buyers• Contributed to top-selling community by exceeding monthly contract quota • Accomplished customer retention through excellent follow-up communication to address questions and complaints through the loan, build, and closing process

Outside, business-to-business sales of Ricoh Copiers, Kyocera printers, and software. • Initially hired to assist top-rep to manage, service, and build existing accounts while prospecting for new business o Improved account service through expeditiously solving customer problems o Increased territory revenue 5% in first year through educating current customers on value-added services while also closing new business • Aided in preparation and manned booth at conventions• Promoted and challenged to revitalize a previously vacated territory • Relentlessly prospected for new accounts daily • Analyzed document workflow in prospective customers to identify inefficiencies • Proposed solutions that would increase productivity while maximizing profitability • Negotiated contracts with the largest margins in the industry through differentiation• Responsible for closing $400k in equipment business adding a substantial residual service revenue to bottom line• Won two rookie sales contests that tracked call number, contract forecasting, and closed sales

Retail sales of high-end clothing lines. Managed sales floor, initiating customer contact.• Implemented solutions selling techniques to increase department sales • Practiced excellent customer follow-up utilizing company software to build long-lasting return customer relations • Recognized as the top volume producer in St. Louis store in 2005 with over $650k in sales• Achieved both Pacesetter and Top Tier sales goals, overachieving area sales objectives every eligible year • Selected for Future Nordstrom Leaders management training program

Bachelor Of Science (B.S.), Kinesiology And Exercise Science

Biology, Pre-Med

Activities and Societies: Member of Ice Hockey Team