Ken Hanscom Email & Phone Number

Los Angeles, Ca, Us

Calabasas, Ca, Us

Lead Product, Technology, Analytics, & Operations at TicketManager.Companies today invest billions on customer entertainment taking top prospects and targets to sporting events, concerts, company outings, dinners, and more for one simple reason: It works. TicketManager makes it easier to entertain your most important guests, find tickets that you don't use, and sell them to help you maximize the ROI of your marketing & sponsorship investments. With online tools, mobile apps, and CRM integrations, TicketManager makes it easy for your team to get the tickets and invitations they need in front of their best customers and prospects while finally answering the question: What is the return on investment of our customer entertainment? TicketManager is the #1 Software Company and #3 on Best places to work in Los Angeles:https://www.bestplacestoworkla.com/2019-best-places-to-work-in-los-angeles-rankingsKey accomplishments:- Led acquisition of Sports Systems and their Ticketing, Guest Management, and Credentialing capabilities.- Platform sells / distributes $500M in broken inventory (GTV) annually on behalf of customers- Lead growth initiatives including Developer APIs, enabling top customers like Verizon, Wells Fargo, Anheuser-Busch, and top brands to build customer loyalty and other integrations on top of our industry leading platform.- Launch of a full event management, check-in, and analytics, leveraged by top brands like FedEx, Wells Fargo, Konika Minolta to manage their client entertainment and hospitality at marquee events like the FedEx St. Jude Classic and the Wells Fargo Championship.- Creation of analytics tools providing real-time deep insights to Fortune 500 customers leveraging the power of Tableau & Power BI in our platform.- Launch of TIM, an Artificial (AI) based email & chatbot that reduces user adoption friction.- Industry leading mobile apps for iOS & Android.

Calabasas, Ca, Us

Leading Product &Technology at TicketManager.

San Francisco, Ca, Us

Lyft is transforming every car into an opportunity to share the ride and empower every driver to fill their empty seats and connect with people along the way.

Mountain View, California, Us

Intuit has driven its expansion strategy from out-of-the-box software to connected services with almost 65 percent of revenue and a five-year SaaS compound annual growth rate of 27 percent. Intuit started small in 1983 with Quicken personal finance software and has one of the admired portfolio of products including TurboTax, QuickBooks, and Mint.com. Intuit's revenue tops $4 billion, and Intuit is recognized as one of America's most-admired software company with a full suite of customer-driven innovations. An award-winning culture and entrepreneurial atmosphere, consistently rated "Top Company" to work for every year.At Intuit, Ken focused on driving new product innovation, growth, and technology in key Intuit businesses including TurboTax, QuickBooks, Mint, and Accountant products. His teams designed & built new products and capabilities delivering awesome mobile and data driven experiences for Intuit customers. Responsibilities: product strategy, product management, end-to-end execution & delivery, business development, mergers & acquisitions. Led cross-functional team of 150+ globally.Key Accomplishments:- Led growth teams focusing on mobile & data.- Responsible for the award winning (Webby 2016) TurboTax mobile experiences that enable consumers to snap, review and complete tax returns in seconds (see media featuring this capability) and growing revenue from $40M to $400M over 3 years.- Launch of new Intuit Accountants product, "Intuit Link" with data driven experiences that dramatically simplifies the collaboration between accountants and their tax payers: consumers & small businesses.- Development and management of financial industry partners driving millions of TurboTax units.- Vision & creation of Intuit's Financial Data Platform sourcing financial data from >20,000 sources and powering TurboTax, Quickbooks, and Mint.com for >200M users.- Migration for Intuit's platforms from monoliths to microservices platforms on Amazon Web Services (AWS).

Mountain View, California, Us

End-to-end product, engineering, and operational responsibility for Intuit's financial data platform and connectivity which powered TurboTax, QuickBooks, Quicken, and Mint. Built organization from team size of 90 to 300 globally while driving strategy, architecture, execution, and operations.Highlights:- $1.05B sale of Intuit Financial Services to Thoma Bravo (Digital Insight) - Led >$30M enterprise product line to double digit growth with large enterprise financial institutions.- Built platform and scaled architecture, product, and operational capabilities from 10M to 100M users over 18-months.- Launch new, innovative products to market include the Intuit Developer "Customer and Account Data" APIs for customer account and data aggregation with access to over 19,000 banks achieving $5M in revenue in first 12 months.- Planning, execution, and management of $25M annual budget.

Mountain View, California, Us

Grew team from 45-90 technical staff including managers, architects, developers, quality, and operational engineers focused on Intuit's Financial Institution data connectivity including 5500 open financial exchange (OFX) customers, 1700 Online Banking SaaS customers for Intuit Financial Services, and 10M aggregation customers for Mint, Quicken, QuickBooks, and TurboTax. Led key platform consolidations, platform cloud readiness, new capabilities, and integration of acquisitions.- Led the technical acquisition and integration of Mint.com into Intuit's ecosystem, connecting Mint.com to Intuit's data aggregation platform in less than 6 weeks and starting the migration from their previous provider.- Connecting Mint.com to Intuit's Data Aggregation platform led to much higher engagement (# of accounts per user increased 100% from 4.1 to 7.9) with lower error rates and higher data quality based on the platform's Financial Institution coverage.- Drove Intuit Financial Services data connectivity capability, providing connectivity to 1700 banks for Online Banking, Bill Payment, and Cash Management services to over 10M active customers in the cloud based platform.

Mountain View, California, Us

Grew team from 20 to 45 technical staff across architects, development, quality, and operations engineers in several small teams focused on Intuit's Customer Central data aggregation platform based on Microsoft .NET, SQL Server, and Java technologies, connecting to over 17,000 financial institutions through direct interfaces, OFX, screen scraping, and data extraction capabilities. Supporting 5M accounts across 30+ customers including Quicken, Quicken Online, and QuickBook Online.- Consolidated 30 codebases down to a single codebase cloud-based platform over 9 months.- Scaled platform from 1M accounts to 5M accounts over 12 months.- Reduced screen scraping error rates from 5.0% down to 0.25% over 12 months through architecture, technology, and process improvements.- Dramatically increase the availability of Financial Institutions for data aggregation from 5,500 to 19,000 over 12 months.- Led the launch and scaling of Quicken Online from 0 to 5 million accounts over 6 months.- Implemented disaster recovery and high availability solutions.

Redwood City, California, Us

Digital Insight helps banks and credit unions grow by offering innovative online and mobile banking solutions that make it easier for consumers and businesses to manage their money. Applying customer insights and innovation to design its products, Digital Insight provides solutions that help financial institutions achieve higher customer engagement and profitability. These innovation led to a $1.35B exit when Intuit acquired Digital Insight in February 2007.Multiple Positions Including (Manager Data & Analytics, Architect, & System Engineer)- Scaling of Digital Insight SAAS architect & infrastructure from 1M to 10M active online banking customers.- Development and management of an organization by building new staff into a team size of 10-12 in the following roles: Business Analysts, Data Architect, Data Analysts, Developers (ETL & Reporting), DBAs, Operations, and Technical Project Management.- Successful implementation of data warehouse supporting 500 million monthly financial transactions (multi-terabyte annually) integrating 2000+ data sources into star schemas produced from a universal data model leveraging new infrastructure and technologies including: Oracle 10G DBMS, Oracle 10G Application Server, & Informatica Advanced Edition.- Establishment of a steering committee and enterprise corporate governance for the decision support portfolio leading to the creation and development of Digital Insight’s first Enterprise Warehouse. (EDW)- Architecture, design, management and operations of several enterprise projects including: Interwoven content management system, Lawson HRIS, Microsoft Dynamics GP (Great Plains), Microsoft Exchange, and Active Directory.

Roseland, New Jersey, Us

eLabor.com handles employer-related functions that require extensive processing, record-keeping, technology and up-to-date best practices for Payroll, Human Resources, Time & Labor Management, and Screening & Selection Services.- Led architecture and technical design of system infrastructure for deployments at Fortune 1000 customers including Arizona Power (APS), Sony, and Corning.- Designed and implemented high availability, system monitoring, and horizontal scaling approaches to meet the capacity and growth demand of customers based on Microsoft and Open Source technologies.- Lead technical member of the acquisition team responsible for the acquisition of Skillset (HR/Recruiting software) products into the ADP suite. Focusing on technical integration by leading the assimilation of the technology into ADP, significantly reducing the time to market for deploying a comprehensive HR/recruitment solution.

- Managed data operations staff responsible for architecture, design, implementation, and support of local and remote data centers leveraging in distributed data centers to increase scale and availability for the Fetch Agent Platform. The implementation allowed met the high performance requirements for geographically dispersed customers.- Led product development teams developing and deploying applications supporting the Fetch Agent Platform leveraging IIS 5.0, and SQL Server 2000 to acquire, process, and manage data collection and delivery. Extensive performance tuning was required to gain maximum performance for medium sized database. This architecture increased performance by 1000% over the existing environment.

Paris, Fr

Drove the E-commerce company's growth through technology & innovation that let to the acquisition of MobilePlanet by the $25B Pinault-Printemps-Redoute (now Kering) in June, 1999.- Drove vision and execution for the transformation of a phone and catalog based company into a leading Internet E-Commerce website. This commerce site was launched in 1997 and utilized Microsoft Site Server Commerce Edition, ASP and COM related technologies. Achievement was recognized by Microsoft in a full case study published on Microsoft.com.- Launched the first Mobile E-Commerce site on the Internet leveraging the Sprint PCS phone. First to market over Amazon.com to market by 2 months.- Innovations led the PPR Interactive group to create a shared services organization to pool resources and technologies from portfolio companies to leverage cost and technology efficiencies. The result was faster time-to-market and cost savings as portfolio companies could leverage relationships and technologies provided by shared services.- Responsible for architecture, software engineering, technical operations, infrastructure, and network operations.

Lead developer for the MobilePlanet.com website, leading the transformation of the leading catalog mail-order company into the leading Internet retailer selling portable computing device. The website won numerous awards and industry recognition, including case studies by Microsoft.- Designed architecture and design for the website.- Developed e-commerce platform in technologies including CGI, PERL, VB, ASP, HTML, DHTML, JavaScript, SQL Server, Windows NT 4.0, Site Server Commerce Edition.- Developed key capabilities including shopping carts, cross sell, up-sell, dynamic advertising and other marketing features.- Built team of 8 employees for the technology capabilities proved instrumental in the acquisition of MobilePlanet by the $25B PPR Group in 1999.

Malibu, Ca, Us

- Designed and developed the Pepperdine University Student website, the portal for students to gain access to the departmental and student services available to them.- Responsible for design and development aspects of various websites and brands for Pepperdine University.- Partnered with various faculty and student organizations to create unique and individual presence within the Pepperdine University website systems.- Designed and built navigation strategy and approach- Designed user interface and interactions for various property websites.- Developed web interfaces in HTML & CSS- Developed application code in PERL, ASP, VBScript, and JScript