Responsible for management of deployment and support of computer devices and copiers for Toledo Public Schools. 60+ locations, over 4,000 staff, 23,000 students

Collaborate with users , vendors, and other analysts in the migration of business software and hardware to new Windows 7 64-bit environment using Microsoft SCCM 2007 for distribution.Analyze current business software and Windows 7 compatibility, documenting installation process, including any necessary prerequisites for packaging team. Create Microsoft SCCM collections, packages, and advertisements for global software distribution.Essential team member of application management team, processing over 500 applications for global user community.Coordinate with off-shore packaging team to develop software packaging solutions using Microsoft Admin Studio.Support and maintain the desktop hardware and software environment at the corporate and manufacturing levels.Assist with connectivity, operation, and deployment of desktop and laptop systems for North American facilities.Provide support at local and remote levels utilizing remote access software to access systems.Assist the IT team with projects to improve efficiencies and work flows to insure the long term success of the company.

Local Area Network Systems Engineer | Operations Analyst II Supported and maintained local server environment for four corporate facilities, comprised of domain controllers, print servers, web servers and various application servers.Provided computer desktop support in WinXP/2K environment for five corporate facilities, resolving user account, network connectivity, and printing issues for internal, offsite, and complete remote support users.Coordinated various disposal pickups for computer recycling process with SIMS Recycling, throughout the United States and Canada.Managed procurement of desktop computer equipment and software for three corporate facilities. Experienced Active Directory user and Group Administrator for local facility; responsible for consistent updating and ensuring integrity of user security within Active Directory. Replaced HP environment with Canon multifunction printers resulting in cost savings, improved efficiency and reduced environmental impact.Purchased web server, coordinated timing for installation of server with minimal to no downtime, insuring successful operation and functionality of the entire Dana Heavy Vehicle ordering system.Active decision maker on the Dana Desktop Standards Committee; helped determine Dana’s standards for laptop, desktop and server hardware.Adherence to Sarbanes-Oxley policy for data migration to the new HIPPA server, user access was limited along with specially design cabinet for security purposes.

Supported Windows Operating System and Microsoft Office 97 in daily office environment training the employees on the special features which resulted in increasing productivity.Developed technical software documentation for Computer Integrated Manufacturing team to serve multiple divisions of Dana Corporation.