Ken Herron

Ken Herron Email and Phone Number

Chief Marketing Officer @ The vCon Foundation
Orlando, FL, US
Ken Herron's Location
Orlando, Florida, United States, United States
Ken Herron's Contact Details
About Ken Herron

MECool hunter. Human + AI performance coach. Technology-fueled marketing alchemist with over 30 years of proven leadership unleashing people’s creativity to achieve successful business transformation and growth. I increase global companies’ revenue and market share by using new technologies to develop stronger emotional connections between companies and their stakeholders — at scale.Ranked the #2 Chief Marketing Officer (CMO) on X (Twitter) worldwide by "Social Media Marketing Magazine."Email me at kenherron AT gmail DOT com.STROLIDFounded in 2014, Strolid is a leading tech-enabled automotive service company. Our vision is to improve customer experiences through genuine customer interactions. We aim to redefine the global standard for customer engagement by empowering every business to truly listen and respond to their customers at scale. We will lead a revolution, starting in Automotive, in how companies connect with their audiences. We use cutting-edge AI and data-driven insights to create seamless, personalized experiences that exceed expectations. Strolid strives to become the world's most trusted partner in transforming customer interactions. We drive not just business success but usher in a new era of transparent, ethical, and human-centric communication across industries. Strolid engages car buyers, offering a non-automated, human (with real people!) solution that provides a strong customer experience and builds solid relationships. Our complete solution for customer engagement works across every communications channel (i.e., voice, video, and messaging), AI platform, CRM system, and language for every department. We continually train and upskill our agents, resulting in a dedicated, talented workforce augmenting our customers' teams. Many of our people have worked together in auto dealerships and at Strolid for over twenty years, carrying a deep expertise in dealer operations, allowing us to be truly helpful to the customers outside the dealership.Strolid boasts one of the most innovative engineering departments in the industry, inventing the global internet standard for Virtualized Conversations (vCons). To learn more, visit Strolid now at https://strolid.com/the-strolid-difference/ and contact Strolid today at sales@strolid.com or 855-787-6543.

Ken Herron's Current Company Details
The vCon Foundation

The Vcon Foundation

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Chief Marketing Officer
Orlando, FL, US
Ken Herron Work Experience Details
  • The Vcon Foundation
    Chief Marketing Officer
    The Vcon Foundation
    Orlando, Fl, Us
    View
  • Strolid, Inc
    Chief Marketing Officer
    Strolid, Inc May 2024 - Present
    Salem, New Hampshire, Us
    View
  • Multiple Technology Startups
    Strategic Advisor
    Multiple Technology Startups Jul 2009 - Present
    Provide executive-level business, marketing, and communications strategy consulting for early-stage, cutting-edge technology companies
  • Uib
    Chief Growth Officer
    Uib May 2021 - Apr 2024
    Singapore, Singapore, Sg
    Led global, remotely-deployed teams across Singapore (headquarters), Malaysia, India, Germany, the UAE, and the US to create and execute customer success, customer experience, sales, product marketing, marketing communications, and public relations strategies to achieve aggressive aligned company, reseller, and customer growth objectives.Support worldwide network of reseller partners with seamless, omnichannel and omnimodal text, voice, and video messaging to automate chat and conversations for enterprise and customer-facing use cases for banks, telcos, property developers, insurance companies, healthcare providers, government agencies, and many others. Enable people to talk and text — on their favorite communications channels and in their preferred languages — buildings, robots, cameras, sensors, and all of their different smart home devices and systems, regardless of manufacturer or ecosystem.
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  • Uib
    Chief Marketing Officer
    Uib Jul 2014 - Apr 2021
    Singapore, Singapore, Sg
    Led global team to achieve aggressive financial objectives to make human to machine communications simple by creating and executing sales, product marketing, marketing communications, and public relations strategies to market and sell conversational AIoT solutions through certified resellers for smart homes, smart industries (industry 4.0), and smart cities.+ Achieved 200%+ year-over-year growth five years’ running + Named a Gartner Cool Vendor+ Became a WhatsApp Business Solution Provider (BSP)+ Opened AI Centre of Excellence in Bangalore+ Opened European Headquarters in the Rems Valley+ Made Bosch’s HomeConnect appliances, XDK multi-function sensors, and smart security cameras even smarter+ Gave art a voice at the National Museum of Singapore+ Partnered with Conrad Connect to enable people to control tens of thousands of their connected products+ Achieved a five-star employee rating on Glassdoor+ Selected for the Dubai Future Foundation’s Dubai Future Accelerator (3x!)+ Selected for the Dubai Museum of the Future Accelerator+ Selected for Facebook Accelerator Singapore+ Named to Insights Success’ Most Creative Corporate Leaders+ Named to Digital Scouting’s Top 100 Digital Influencers+ Named to Postscapes’ Top 100 IoT Influencers
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  • Teletimes International
    Technology Writer
    Teletimes International Oct 2015 - Dec 2018
    Ae
    Field reporter for Internet of Things (IoT), Artificial Intelligence (AI), unified communications (UCaaS), mobile, social business (SMaaS), and other emerging technology-driven solutions.
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  • Travedoc
    Advisor And Co-Founder
    Travedoc Mar 2014 - Dec 2018
    UPDATE: TraveDoc was acquired by Crisis Cover in March 2021.Cambridge, MA-based global digital health company TraveDoc offers business and leisure travelers peace of mind when they travel outside their home countries. Our flagship service Doctor in Your Pocket includes medical travel insurance, medical travel assistance, and doctors who can see you in their offices; in your home, or school; or online 24/7. The TraveDoc network offers the world’s most-trusted US- and EU-board-certified doctors and specialists who speak your language. Sign up now at http://doctorinyourpocket.info and never travel alone!
  • Ckc Global Media
    Host, Social Solutions (#Sososhow)
    Ckc Global Media Mar 2011 - Apr 2018
  • Worldbop Llc
    Advisor And Investor
    Worldbop Llc Feb 2013 - Dec 2017
    Seattle, Wa, Us
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  • Socialgrow Inc.
    Ceo And Founder
    Socialgrow Inc. Jul 2009 - Jul 2014
    Concord, Ma, Us
    Developed, using Agile/SCRUM development process, a cloud-based web and mobile software application (SaaS) to automate the process of searching for and inviting people to join users’ online social networks, making it faster and easier for individuals and organizations to grow their connections across multiple profile-based social networking websites Key results:o sponsored by CommonAngels, Boston’s leading venture capital networko accepted into Microsoft’s BizSpark Start-up Program for high-potential software start-upso named one of “Five Start-Ups You Should Follow” by MassHighTech (The Journal of New England Technology), “Most Promising BizSpark Start-Up of the Day” by Microsoft, and one of the top 300 startups globally by MassChallenge.orgo acquired by Unified Inbox
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  • Purple Communications, Inc
    Cmo/Vice President Marketing
    Purple Communications, Inc Apr 2011 - Apr 2012
    Austin, Texas, Us
    Increased year-over-year minutes 42% (5-point increase in market share) by increasing engagement-driven customer acquisition, retention, and winback with new paid, owned, and earned media marketing strategiesReduced annual marketing spend 50% by executing proven and cutting-edge social marketing strategies, including microsites, blogs, Facebook, Twitter, YouTube, Instagram, Slideshare, Flickr, Foursquare, and PinterestLed multi-award-winning Deaf and hearing marketing organization for the #2 web and mobile video relay service (VRS), video remote interpreting (VRI), text relay (IP Relay), community interpreting, and captioning (IP Captioning) service provider in a heavily FCC-regulated monopoly marketplace
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  • Online Buddies, Inc.
    Chief Marketing Officer
    Online Buddies, Inc. May 2008 - May 2009
    Achieved $10M (33%) revenue growth by attracting new unpaid users (acquisition), increasing the number of paid customers (conversion), and reducing the churn of paid customers (retention)Key results:o grew the total number of worldwide members from less than 3M to more than 4Mo increased the daily peak number of members online from 40,000 to more than 60,000o increased the number of members in target markets 100%, and the number of unique logins 200%o won multiple Hitwise.com quarterly “Top Ten” awards – all while reducing the annual marketing budget from $5M to $4M (20%)
  • Realogy (Century 21, Coldwell Banker, Era, Sotheby'S, Better Homes & Gardens, And Openhouse.Com)
    Vice President Of Interactive Strategies
    Realogy (Century 21, Coldwell Banker, Era, Sotheby'S, Better Homes & Gardens, And Openhouse.Com) May 2006 - Nov 2007
    Madison, New Jersey, Us
    Led the development and implementation of enterprise-wide interactive vision, strategies, and roadmap to fully leverage the Internet and become the industry leader in innovation in web 2.0 marketing, winning both the MIXX Award for Interactive Marketing Excellence and the Inman Innovation AwardDeveloped consumer, broker, and agent marketing programs including: websites/microsites, national advertising, local marketing, agent and broker recruiting, sales enablement and support, public relations, and internal communications in support of U.S. and international market share growthLed special marketing projects for Realogy parent-company Cendant's Wyndham hotel brands
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  • Avaya Labs Global Research And Development
    Director And Technical Manager, Performance Communications Group
    Avaya Labs Global Research And Development Jan 2000 - May 2005
    Morristown, New Jersey, Us
    Launched global marketing strategies to increase product revenues $360M (9%), and increase customer satisfaction 20% (as measured by third-party surveys)Led 50+ person employee, contractor, and vendor team across 5 countries to leverage primary customer research, usability engineering, content management, and lean manufacturing best practices to develop and deliver the print, web, and interactive product marketing – in 23 languages – required to sell, install, and use complex, engineered communications systems hardware and software
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  • Lucent Technologies Business Communications Systems
    Point-Of-Use Communications Director, Enterprise Communications Systems
    Lucent Technologies Business Communications Systems Jan 1998 - Dec 1999
    Espoo, Southern Finland, Fi
    Built organization to convert 8,800+ product documents from “ink on paper” to web-based Adobe Acrobat (.pdf) filesTransformed customer, reseller/installer, and user experience from a consistent dissatisfier to a best-in-class center of excellence for the companyUsed eBusiness / eCommerce model to turn around organization from an “expense center” to a “profit center”Resulting innovations included deploying company’s 7 Employee Diversity Groups’ members to design, sell, and service small business system products, which resulted in the development of award-winning accessible products for hearing- and vision-impaired customers
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  • Lucent Technologies Business Communications Systems
    Sales Communications Director, Executive Marketing Programs
    Lucent Technologies Business Communications Systems Jan 1997 - Dec 1997
    Espoo, Southern Finland, Fi
    Engaged global sales force through worldwide initiative to increase product knowledgeIncreased go-to-market readiness by 25%Resulting innovations included web-based communications, training, and events
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  • Lucent Technologies Business Communications Systems
    Offer Manager, Global Market Initiatives
    Lucent Technologies Business Communications Systems Jan 1996 - Dec 1996
    Espoo, Southern Finland, Fi
    Executed, from concept to launch, a new networking offer to stem competitive threatsDelivered $35M of new cross-business unit revenue within the first 90 days of product offer launchResulting innovations included the modularization of existing hardware and software components to implement a 9-month development cycle – shortening development process over 60% to meet a quickly closing market window
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  • At&T Network Systems
    Manager, Global Sales Force Effectiveness
    At&T Network Systems Jan 1994 - Dec 1995
    Dallas, Tx, Us
    Rapidly migrated 3,000-member worldwide sales force from technical- to marketing- and financial-buyer-focused sales processDeveloped and implemented change management and communications strategiesResulting innovations included first ever intranet site and other new communications, training, and event deliverables to accelerate transition
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  • At&T Network Systems
    Manager, Europe / Middle East / Africa Region Customer Service
    At&T Network Systems Jan 1992 - Dec 1993
    Dallas, Tx, Us
    Reduced EMEA-region customer service costs by 30% ($12M annually) by launching 4 new in-language and in-culture inbound and outbound customer care centers in Germany, France, Italy, and the United Kingdom, eliminating global business customers’ need to call collect into U.S.-based customer centersDoubled satisfaction rate for company’s high-margin international business traveler customersResulting innovations included the creation of a new “hub and spoke” model which was quickly adopted by APAC and CALA regions and triggered a purchase offer for the customer service organization
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  • At&T Network Systems
    Regional Sales Manager, Pacific Region Account Management
    At&T Network Systems Jan 1990 - Dec 1991
    Dallas, Tx, Us
    Aligned with largest regional customer to create a Joint Marketing venture that exceeded annual revenue and profitability quotas by 18% and 8% respectivelyResulting innovation shifted the current industry paradigm – co-opetition initiative was quickly adopted by all company product lines as the standard marketing strategyServed on the board of the non-profit California Engineering Foundation to lead the re-launch of their marketing, membership, and fundraising committees
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  • At&T Network Systems
    Senior Marketing Specialist, Global Marketing
    At&T Network Systems May 1989 - Dec 1989
    Dallas, Tx, Us
    Increased worldwide revenues of new, higher-speed integrated voice and data solutions 35%Created vertical industry-based print and video marketing communications to enable service provider customers to show the benefits of higher speed networks to strategic regional customersResulting innovations included the first ever product placement in network television episode of Columbo, broadcast television commercials, and vertical industry-based print salesware
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Ken Herron Education Details

  • Stanford University Graduate School Of Business
    Stanford University Graduate School Of Business
    Marketing Management Program
  • Thunderbird School Of Global Management
    Thunderbird School Of Global Management
    International Marketing
  • Drew University
    Drew University
    International Economics And German (Dual Major)
  • Hunterdon Central
    Hunterdon Central
    College Prep

Frequently Asked Questions about Ken Herron

What company does Ken Herron work for?

Ken Herron works for The Vcon Foundation

What is Ken Herron's role at the current company?

Ken Herron's current role is Chief Marketing Officer.

What is Ken Herron's email address?

Ken Herron's email address is ke****@****ail.com

What is Ken Herron's direct phone number?

Ken Herron's direct phone number is +197322*****

What schools did Ken Herron attend?

Ken Herron attended Stanford University Graduate School Of Business, Thunderbird School Of Global Management, Drew University, Hunterdon Central.

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