Ken Hyde

Ken Hyde Email and Phone Number

Advisor II, Technical Support Representative @ Concentrix
39899 Balentine Dr.,
Ken Hyde's Location
Arlington, Virginia, United States, United States
Ken Hyde's Contact Details

Ken Hyde personal email

n/a
About Ken Hyde

Tech-savvy professional with demonstrated capabilities and broad experience in delivering IT support and managing/integrating systems, servers, network devices, hardware, software, and databases. Proven success in spearheading technical projects on various platforms, assessing system-level failure and technical risks, overseeing integration of systems and applications with enterprise tools, and delivering high-quality enterprise solutions in-line with established standards and requirements. Adept at collaborating with business stakeholders to advocate various client initiatives. Excellent communication and problem-solving skills with ability to transform strategic ideas into reality and build robust rapport with executives, colleagues, and clients of diverse backgrounds.

Ken Hyde's Current Company Details
Concentrix

Concentrix

View
Advisor II, Technical Support Representative
39899 Balentine Dr.,
Website:
concentrix.com
Employees:
174924
Ken Hyde Work Experience Details
  • Concentrix
    Advisor Ii, Technical Support Representative
    Concentrix
    Arlington, Va, Us
  • Apex Systems
    Cloud Data Center Operations Tech
    Apex Systems Jan 2023 - Jan 2024
    Responsible for server hardware and mechanical/electrical infrastructure at a large-scale cloud datacenter. Diagnose and resolve server issues, escalate when necessary, collaborate with other teams.Work within the server rack lifecycle process with a focus on helping build out of computing and storage environments. Support addition of new capacity and retrofits within the data center.Sustain strong working relationships with various internal teams and external partners.Assist with inventory and asset management, data and failed storage hardware destruction.Ensure system and capacity availability for a large social media enterprise with approx. 1billion end users. Respond with urgency to various support needs.
  • Desknett
    Secure Data Center Support, Desknett.
    Desknett Oct 2019 - Dec 2022
    Dispatch to secure Data Centers. Support network element and server hardware installation, operations support, configuration, upgrades, maintenance, network cabling, testing. Onsite support for business operations, site technology surveys, hardware documentation.
  • Fairfax Public Access
    Video/Audio Production Volunteer
    Fairfax Public Access Mar 2018 - Sep 2022
    Perform Video Editing, Studio Camera, Field Camera, Audio, Technical Directing for productions at Fairfax Public Access (FPA), as a volunteer. Completed FPA training and certification in: Adobe Premiere Pro, Adobe After Effects, Avid Media Composer editing software; studio camera operation; field camera operation; TV Audio; Studio Package (studio operations, technical directing) ; Radio Production.
  • Verizon
    Aix Unix Adminstrator, Lead Systems Specialist / Architect
    Verizon Sep 1999 - Dec 2017
    Basking Ridge, Nj, Us
    Verizon Telecom Open Systems Unix Server Management - HP and AIX Unix Administration,IT Cloud Services, Wireline and Wireless Operational Support Systems administration.Supported Unix midrange systems located nationwide. Production, Test, and Development environments. Insured 24 x 7 availability. Responsible for systems security, operability, performance, tech refresh (systems and storage) maintenance and support. High Availability architecture support. HP and AIX VIO Virtual Machines.Verizon Global Network Systems Operational Support Systems Lab, Arlington, Virginia.Verizon Global Network Systems Operational Support Systems Team member.
  • Us Sprint / Global One
    Systems Adminstrator, Unix
    Us Sprint / Global One Aug 1996 - Aug 1999
    Global One Network Operations, Messaging Operations, Test Lab Unix: HP/UX and Sun Solaris.(Global One was a partnership of US Sprint, Telecom France, Deutsche Telecom: http://en.wikipedia.org/wiki/Global_One)
  • Us Sprint
    Email Operations Customer Support Specialist
    Us Sprint Aug 1988 - Aug 1996
    US Sprint, SprintMail email, Messaging Operations, Messaging Control Center for SprintMail and X.400 gateways. Public Mail systems. Private Mail systems, including Nasamail. Global Sprint Fax delivery platform. cc:Mail Lan to Lan email.Tandem NonStop SystemsData General Unix systems (x.400)X.400 Gateway Testing for Adminstrative Domain (Sprintmail)

Ken Hyde Skills

Data Center Solaris Unix Red Hat Linux Integration Disaster Recovery San Telecommunications Cluster Aix Testing Computer Network Operations Vmware Pmp Unix Shell Scripting Firewalls Virtualization Vpn It Service Management Security Switches Servers Solution Architecture Itil Linux Hp Ux Voip Database Design It Management Network Design Enterprise Architecture Dns Cisco Technologies Storage Area Networks It Operations Vendor Management Ibm Aix Shell Scripting Project Management

Ken Hyde Education Details

  • Marietta College
    Marietta College
    Theatre
  • University Of Maryland Baltimore County
    University Of Maryland Baltimore County
    Linux Systems Administrator
  • The George Washington University
    The George Washington University
    Unix/C Program
  • Cape Cod Community College
    Cape Cod Community College
    Science/Math

Frequently Asked Questions about Ken Hyde

What company does Ken Hyde work for?

Ken Hyde works for Concentrix

What is Ken Hyde's role at the current company?

Ken Hyde's current role is Advisor II, Technical Support Representative.

What is Ken Hyde's email address?

Ken Hyde's email address is ke****@****zon.com

What schools did Ken Hyde attend?

Ken Hyde attended Marietta College, University Of Maryland Baltimore County, The George Washington University, Cape Cod Community College.

What are some of Ken Hyde's interests?

Ken Hyde has interest in Children, Politics, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare, Arts And Culture.

What skills is Ken Hyde known for?

Ken Hyde has skills like Data Center, Solaris, Unix, Red Hat Linux, Integration, Disaster Recovery, San, Telecommunications, Cluster, Aix, Testing, Computer Network Operations.

Who are Ken Hyde's colleagues?

Ken Hyde's colleagues are Arpana Roy, Hannah Margarette, Sanuva J., Md Zaid Khan, Naveed Ahmed, Kajal Gupta, Renamay Tohoy.

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