Customer Vehicle Representative
Current
Sydney, New South Wales, Australia
Greeting customers: welcoming customers to the service department and initiating the service process.Conducting needs assessments: Meeting with customers to understand their specific needs, preferences, and budget to recommend vehicles that meet their requirements.Providing vehicle information: Sharing detailed information about the features, options, and benefits of different vehicle models, as well as providing information on pricing and leasing options.Arranging test drives: Coordinating test drives of vehicles that customers are interested in and providing guidance on how to evaluate the vehicle's performance, handling, and safety features.Maintaining records: Maintaining accurate records of service requests, customer interactions, and repair and maintenance work completed.Confirming the return: Confirming customer returns the car by inspection and closing the rental agreement.Consulting with customers: Conducting a detailed consultation with customers to understand if any issues they are experiencing with the vehicle.Completing the payment: Preparing and presenting invoices to customers, collecting payments, and ensuring that all billing and payment processes are accurately completed.
