Helping dreams come true through home ownership.

• Analyzed business processes used to deliver healthcare software solutions to clients and designed software tools to improve those processes.• Partnered with stakeholders to elicit, analyze, prioritize and document business requirements. • Collaborated with stakeholders and development team members to define functional scope.• Translated requirements into themes, epics, and user stories as required.• Created designs intended to solve complex problems by collaborating with development teams.• Documented data flows and designed screen mockups.• Worked with Product Owner to manage product backlog.• Supported business stakeholders, end users and developers during all phases of the SDLC. • Ensured that business and functional requirements were interpreted and implemented correctly. • Executed test plans to validate and verify implemented software. • Reviewed technical content of end-user documentation• Demonstrated new functionality to end users and sought input on future direction of product.• Mentored business analysis interns.

Provided contract based software development services.

• Develop interfaces in C# and XSLT between third party applications and VisionAIR products to facilitate data sharing and upload to government data warehouses. • Managed changes to enterprise SQL Server databases by reviewing all proposed requirements and code changes. • Coached new hires and other developers on product database design and coding SOP. • Designed, prototyped, and developed software releases including new features for existing products, maintenance releases, and update patches using Delphi Pascal, Transact-SQL, XSLT, and Crystal Reports. • Re-factored legacy modules while porting legacy systems from Delphi 5 to .NET (Delphi 2005, C#). • Designed and provided support for data migrations and application upgrades by resolving site specific data issues in the most efficient manner possible to minimize system downtime. • Led effort to develop guidelines for managing database source code among concurrent releases. • Participated in an effort to define an efficient Defect Resolution Process that would ensure quality software updates. • Played an integral role in revamping the code review process for the Software Development organization to improve productivity and software quality. • Collaborated with international and domestic outsourcing partners to ensure code integrity and quality. • Worked in partnership with Product Managers to gather and refine requirements. • Worked with Project Managers to guarantee delivery of custom interfaces that met client needs. • Worked with Federal and State Government agencies to implement reporting solutions for public safety data. • Conducted unit and integration testing for functionality and limits with a Test Case First Pass rate of greater than 80% and a Software Verification Exit rate of >95%. • Participated as a member of the Employee Satisfaction and Activities Team ensuring that concerns of peers were presented to management for resolution.

Redesigned and maintained corporate website. Established and maintained company email accounts.

Assisted with software development efforts on the GeneBeans project funded by the National Science Foundation.Developed and maintained the official project website.

Installed, operated, and maintained software applications. Performed accounts payable, accounts receivable, and payroll functions. Provided support for proposal development and presentations. Suggested and implement business process improvements.

Managed student learning in math, science, and technology based on the N.C. Standard Course of Study resulting in a >95% pass rate on the Mathematics End of Grade test. Prepared and performed instructional presentations based on individual student performance.

Performed duties as an account specialist ensuring data integrity. Served as liaison between data repair teams located in Florida and Illinois. Assisted in system data preparation, testing, and conversions for a SAP R/3 system.