Ken Jacob Email & Phone Number

Kirkland, Wa, Us

Dallas, Tx, Us

Dallas, Tx, Us

Promoted into this role, to move processes forward from prior role, into new environment. Audit Strategy: Audit returned substantial infrastructure costs to our budget. Cost Efficiency Strategy: Storage audit reduced potential infrastructure spend. Risk Management Planning: Redeployed surplus storage infrastructure, mitigating storage spend. Growth Strategy: Provide capacity and growth projections to leadership for mission critical applications for both servers and storage. Partner with Supply Line Team to forecast when existing capacity would be exhausted, so new hardware could be purchased. Helped AT&T avoid spending in earlier budget cycles. Cost Reduction Strategy: Client server demand audit reduced unnecessary infrastructure spend. Collaboration | Forecasting: Collaborate with stakeholders (e.g. software development and end-user clients) to create new applications that manage server inventory, characteristics, and capacity, to provide accurate forecast data. Resulted in marked improvement in forecast. Resource Allocation Strategy: Responsible for the provisioning vNF application demand and balancing requirements across a global inventory of OpenStack-based servers. Cross-Team Problem Solving: Collaborated with Engineering and Operations to develop process for shared array capacity, accelerating timeline to completion and adding needed capacity.

Dallas, Tx, Us

Promoted into this role by recommendation from leadership team.Performance SME: Storage performance lead with T4 SME technical responsibility for 100% SAN storage performance escalations within Storage Planning and Performance organization within AT&T. Overall performance improvements and configuration changes during my tenure at this position saved AT&T $50MM+ that would have been lost due to outages due to poor performance and misconfigurations. Coaching | Mentoring: Mentored and provided both 1:1 and group technical leadership to members of my team on various topics, including team M&Ps, tool training, and advanced concepts regarding storage performance. Technical Leadership: Provided technical leadership on multiple high visibility initiatives. Collaborated with cross functional teams. Researched and recommended solutions to solve highly complex storage performance issues. Resulted in proactive measures that significantly reduced outage incidents by 70%+ for mission-critical applications. Performance Improvement: Architected numerous performance improvements for 30+ mission-critical apps. Results varied from nominal (10-20%) to extraordinary (1,500%) performance.

Dallas, Tx, Us

Enterprise Technical Architecture: Designed enterprise storage for projects throughout AT&T and assigned storage costs to projects. Technical Leadership: Provided tier 3 SME technical leadership to storage operations and other departments in regard to storage performance, usability, scalability, or reliability issues. Project Leadership: Led multiple small to medium sized projects, and coordinated project deliverables across multiple departments. Mentoring | Communication: Mentored and provide technical guidance and communicated advanced concepts to internal/external stakeholders.

Dallas, Tx, Us

• Support the design, implementation and sustainment of a very large, geographically diverse 35 Petabyte Storage Area Network and Disk Storage environment. • Manage over 50,000 SAN ports in a diverse SAN environment, including Brocade, Cisco, and McData directors. • Allocate, reclaim, configure and administer large-scale storage devices from HP, EMC and Hitachi. • Collaborate with multiple vendors to solve complex technical issues for customers and provide timely updates to management on status. • Configure and manage local and remote replication on EMC and HDS arrays, and FC-IP switches. • Tune storage data and devices, including Operating System parameters, servers, and network components for optimal performance of SAN applications. • Work with system administrators and other technical staff to resolve issues and provide 24x7 support for storage problems.

Dallas, Tx, Us

• Administer over 1,000 Sun servers in a geographically diverse 7x24 national operations environment.• Manage a geographically diverse SAN and NAS storage infrastructure, using EMC and Hitachi software, to perform tasks such as LUN masking, zoning, device configuration, and local and remote data replication using TimeFinder and SRDF.• Collaborate with vendors, such as Sun, Veritas, and EMC, to resolve technical issues, and keep internal customers appraised of status regarding resolution of issues on their systems.• Partner with vendors, development, and engineering teams to design, configure, build, maintain, and upgrade highly available customer facing and internal systems.• Provide technical leadership during cross-functional team system architectural design reviews.• Perform proactive and reactive system maintenance on systems to the FRU level.• Hands-on experience with adding, removing, and reconfiguring system hardware.

Dallas, Tx, Us

• Advise IT groups on technology issues in the areas of system hardware, operating systems, and enterprise storage.• Organize technology forums and make presentations to system administrators and managers on relevant topics, such as storage area networks (SAN) and enterprise backups.• Research and publish corporate technology standards and statements of direction in systems and storage.

Dallas, Tx, Us

• Responsible for enterprise infrastructure, architecture, and site maintenance for 30 Sun servers and 300+ Sun clients in a 7x24 production engineering and manufacturing environment.• As Team Lead, establish team direction and priorities for 6 other Senior System Administrators.• Install, maintain, and license over 40 end-user applications.• Lead technical efforts to upgrade site infrastructure.• Evaluate and test new product offerings and determine suitablilty for FWS environment.• Manage relationships with vendors.• Provide mentoring for new employees in our group.• Fast paced work environment requires maturity, sound technical judgment, organization, and the ability to prioritize projects.