Strategic, results-focused transformative leader with distinguished track record leading proven high-performance teams and leveraging off-shore expertise to streamline operations and deliver repeatable service management processes and resilient infrastructure solutions. Managed shared services operating budgets of $35MM and revenues of $40MM.Insightful executive leader that has strong IT operational, financial, organizational, and vendor management experience and will establish IT operational strategies, priorities, plans, metrics and reporting to keep operations lifecycle functioning end-to-end.Most of all, I am the proud father of my son, Johnathan.Specialties: Six Sigma Black Belt (SSBB) Certification,ITIL Service Management Processes v3 Certification,Strategic PlanningData Center Operations IT Service ManagementContract NegotiationCustomer Care High Performance TeamsVirtualization/OptimizationOutsourcing/InsourcingPortfolio ManagementManaged ServicesTechnology ValuationsRisk AssessmentsBusiness DevelopmentB2B/B2C MarketingTransformative LeaderTechnology Innovation
Listed skills include Business Process Improvement, Strategy, Outsourcing, Cross Functional Team Leadership, and 40 others.