Kenji Chow

Kenji Chow Email and Phone Number

General Manger, Business Development |E-commerce Fulfilment |Cold Chain| Marketing| Project Managment| System Develop @ Shoptoplus.com
hong kong, central and western district, hong kong
Kenji Chow's Location
Hong Kong, Hong Kong SAR, Hong Kong
About Kenji Chow

Experienced Product Manager with a demonstrated history of working in the wholesale industry. Skilled in Sales, Customer Relationship Management (CRM), People Management, Team Management, and Store Management. Strong product management professional graduated from Hong Kong Institute of Vocational Education.

Kenji Chow's Current Company Details
Shoptoplus.com

Shoptoplus.Com

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General Manger, Business Development |E-commerce Fulfilment |Cold Chain| Marketing| Project Managment| System Develop
hong kong, central and western district, hong kong
Website:
shoptoplus.com
Employees:
2
Kenji Chow Work Experience Details
  • Shoptoplus.Com
    General Manager
    Shoptoplus.Com Feb 2022 - Present
    香港特別行政區
    • Form a new business (Third-party logistics and eCommerce agency) from scratch• Build a team of more than 20 staff including frontline operation and sales & marketing• Recruit, train and coach leaders from different departments• Expand business by identifying, developing, defining and closing positive business relationships• Develop various business models and established pricing strategies• Manage temperature-controlled warehouse (> 40,000 ft)• Work with local and international brands• Network with ePlatforms (HKTVmall, Ztore, Zalora etc)• Enhance service efficiency and effectiveness by setting up SOP and system• Make decisions regarding cost and benefit to drive business success• Oversee all business development and operations across both business models and managing P/L of company and driving sales to achieve Investors aims
  • Shoptoplus.Com
    Head Of Business Development
    Shoptoplus.Com Aug 2020 - Feb 2022
    香港特別行政區
  • Hong Kong Television Network Limited
    Merchant Relationship Manager
    Hong Kong Television Network Limited Mar 2018 - Aug 2020
    Hong Kong
    - Directly manage new merchant relationships, delivering go to market programs and launch optimization to accelerate merchants time to money and achievement of business KPI’s.- Help build a multi-level relationship engagement between the merchant organization and Hktvmall- Develop relationships with customer’s senior leadership team and cross-functional influencers- Determine how to define, drive, and demonstrate the value (ROI) of Hktvmall .- Create and drive product adoption programs that increase merchant cart shares- Deliver a consistent and data-led customer experience- Deliver high NPS, retention and revenue expansion- Collaborate with team members to secure renewals and drive expansion- Ensure the establishment of effective risk management policies and processes to mitigate potential merchant performance issues- Implement relationship management best practices and standard operating procedures into the business development framework.
  • I-Huge Technology Limited
    Product Manager
    I-Huge Technology Limited Apr 2016 - Feb 2018
    Sham Shui Po, Hong Kong
    - Develop & manage the business performance of key accounts for company’s products;- Formulate/ implement the promotion plan and monitor its activities to achieve the sales target;- Suppliers developing, liaising and purchasing for the ecommerce channels- Develop & Coordinate with different parties on marketplace to maximize the exposure rate- Manage and maintain ecommerce platform (e.g. own shopping platform ddslifestyle.com,HKTVMALL, HOKOBUY, Price.com)- Manage company and vendor’s social media (Facebook & Instagram) - Assist in developing and implementing the sales plan & related programs;- Compile various reports on sales performance and business review, etc.;
  • Proteam Workshop
    Sales Operations Manager
    Proteam Workshop Mar 2014 - Mar 2016
    Kwun Tong, Hong Kong
    - Optimize the operating systems, processes and policies of the Ecommerce Project (Luxbeauty Online) which under Proteam Workshop- Leading the Sales and Marketing team to increase the selling and the customer database for the Ecommerce Project- Planning the strategy to grow up the business thought different social media platforms- Forecasting the Inventory Level, Developing and liaising with the suppliers to maximize to Goss Profit- Manage the budget in coordination with the Director- Manage the Payroll, including tabulation of accrued employee benefits- Advice giving to the Director
  • Circle Digital(Hkc)
    Area Manager
    Circle Digital(Hkc) Apr 2013 - Mar 2014
    Hong Kong
    1. Oversee sales floor operations of Circle Digital Stores and Nokia Branded Retails which under HKC (Holdings) Limited2. Leading the sales team to achieve sales target and deliver operations standard3. Frontline management (coaching & training, roster planning, etc.)4. Purchase & Sourcing new products to expand sell out of chain store 5. Serving the SME customers as a redistributor to increase the Gross Profit6. Report to the Retail Operation Manager
  • Nokia (Hkc)
    Store Supervisor
    Nokia (Hkc) Nov 2010 - Apr 2013
    1. Preparing a monthly budget, sales performance report and retail stores sales analyzing report2.Disseminate tasks and orders to employees3.Train and evaluate trainees4.Check the flow of the store from time to time.5.Assist the customers with their demands, suggestions and complaints.6.Communicate with the Retail Manager regarding the sales, employees and other important matters.
  • Samsung Opentide
    Sales Leader
    Samsung Opentide Apr 2010 - Aug 2010
    1. To assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.2. To assist the Sales Manager in revising and implementing the sales strategies plans.3. To assist the Sales Manager in generating sales opportunities by identifying appropriate business targets.
  • Nokia
    Senior Product Specialist
    Nokia Jun 2004 - Apr 2010
    1. Write report for updating the marketing information for all competitors everyday.2.Organizing of shop layout and display3.Build up loyal guests through good social skills and recommendations on product4.Delivering maximum guest satisfaction and determining guests needs5.Creative and innovative ways to increase sales6.Overcoming shortfalls and hardship times7.Join training class to improve technical skills on selling goods

Kenji Chow Skills

Sales Operations Long Term Customer Relationships Staff Management Store Management Team Management Store Operations Customer Service Sales

Kenji Chow Education Details

  • Hong Kong Institute Of Vocational Education
    Hong Kong Institute Of Vocational Education
    Ict
  • Immaculate Heart Of Mary College
    Immaculate Heart Of Mary College
    Hkcee

Frequently Asked Questions about Kenji Chow

What company does Kenji Chow work for?

Kenji Chow works for Shoptoplus.com

What is Kenji Chow's role at the current company?

Kenji Chow's current role is General Manger, Business Development |E-commerce Fulfilment |Cold Chain| Marketing| Project Managment| System Develop.

What schools did Kenji Chow attend?

Kenji Chow attended Hong Kong Institute Of Vocational Education, Immaculate Heart Of Mary College.

What skills is Kenji Chow known for?

Kenji Chow has skills like Sales Operations, Long Term Customer Relationships, Staff Management, Store Management, Team Management, Store Operations, Customer Service, Sales.

Who are Kenji Chow's colleagues?

Kenji Chow's colleagues are Gibson Wong, Helen Lam, Lucas Li, Hinwai Liu.

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