Ken Kaufmann Email & Phone Number

San Clemente, Ca, Us

San Clemente, California, United States

CF-L1 Coach for group and private classes.

Orange County, California, United States

Daily oversight and management of 60+ personnel / up to 9 BLS and CCT ambulances (200+ percent growth since hire) for interfacility ambulance transports in Orange County California.

San Clemente, California, United States

Performed contract services, assisting small- and medium-sized ambulance companies in starting and building paramedic programs. Coached supervisors and managers in different management techniques to improve efficiency.

Mission Viejo, Ca

American Heart Association CPR / First Aide Instructor. ACLS and PALS Instructor pending first quarter 2022.

Southern California / Arizona / Las Vegas Nv

Managed operations for seven district offices in Southern California, Arizona, and Nevada for total annual revenue of $9M. Oversaw warehouse managers and staff, and ensured all warehouses had correct utilization and depth of equipment. Ensured each manager remained within budget for equipment parts, office supplies, and salaries. Ensured each warehouse was appropriately scheduled and staffed to meet delivery deadlines and minimize overtime. Oversaw monthly staff meetings at each warehouse.

San Diego

Oversaw issues that arose during 24-hour shift for the 65 ALS, BLS, and CCT ambulances in San Diego for the 911 system and inter-facility transports. Ensured accuracy of paperwork for local, state, and federal requirements. Performed scheduling and ensured minimum overtime. Interviewed for field and management staff. Responded to mass casualty incidents, investigated complaints, and ensured that staff followed local and state protocols.

Bowers Ambulance

Oversaw and managed day-to-day operations for 300 staff and 65 ALS, BLS, and CCT ambulances in Los Angeles County (Long Beach, North Hollywood, and Lancaster stations). Interviewed and hired for all departments, and resolved training and disciplinary issues. Provided marketing support, wrote policies, and investigated customer and patient complaints. Ensured adherence to state, county, local, and Bowers’ policies and procedures.

San Diego, California, United States

Managed all aspects of daily operations of over 100 EMTs and 25 BLS ambulances that covered San Diego County. Oversaw Director of Training and Training Department, as well as Quality Assurance program, and provided marketing support for multiple hospital and skilled nursing facility contracts.

San Diego County, California, United States

Responded to emergency medical calls in East and South County of San Diego, providing advanced life support to sick and injured patients.

New York City, Ny

Oversaw activities conducted by up to 15 ALS and BLS ambulances based out of three hospitals regarding calls within New York City 911 system, issues that arose within emergency departments, and off-site clinics of three hospitals related to issues with hospital crews, New York City EMS, or FDNY EMS ambulance staff or management. Served as Acting Operations Manager for Flushing during final six months.

Nyc

Started off with a volunteer ambulance company in Queens NY, then on to a private ambulance company in Brooklyn NY. In 1995 I moved into the NYC EMS system as an EMT for St. Johns Hospital in Queens, and in 1996 over to Jamaica Hospital (now part of the Medysis Healthcare Network) and as EMT and upgraded to a Paramedic in 1998 which is also within the NYC EMS system.