As part of a team of Engineers we focus on Network Infrastructure but also advise on all things IT infrastructure. Partnering with other companies we help a wide range of companies from small to Fortune 500. Projects range from 2 hour ISP migration to multi-million dollar budget engagements lasting many months. Some examples of larger projects include LAN/WAN redesign, new office deployments, and equipment refresh.http://www.rtg-it.com

Architected LAN/WAN redesign for a company of 60+ MPLS offices, 150+ total offices, and 2000+ employees across all 50 states that was operating as a successful startup and needed to be run as a medium enterprise company• Converted small MPLS offices to VPN only solution with a new site to site route based VPN solution• Implemented a new standard to replace the “internet café” small offices to VPN with manageable equipment without increasing budget for new office equipment• Completed an MPLS service provider migration with the implementation of customer owned and managed CE routers. This was a mixture of Cisco and Juniper Customer Edge devices• Replaced all end of life data center switches with scalable 10Gig switch model• Opened/architected new datacenter in a COLO facility to replace legacy datacenter to solve power and cooling capacity issues• Project cost savings after initial equipment spend was $200,000+ per month with the project paying for itself in 3 months in new hardware costs.Architected and overseeing implementation of the new remote office wireless solution that removes rouge access points and offers new approved public and private WIFI connections for only $100 per small remote office

• Multiple client projects and staff augmentation roles• Lead network resource to provide onsite network administration of data center move from Cat6500 core environment to Nexus 7k, 5k, and 2k infrastructure• Created pre-move documentation of best practices for integrating existing production platforms onto new Nexus infrastructure• Worked break/fix issues as needed to assist the in-house networks team• Worked with windows/VMware team in preproduction testing to achieve goal of zero production impact cause by any single point of failure followed by documentation of findings and build procedures• Updated Solarwinds Orion(device monitoring solution) as relevant to changes in network equipment• Setup interim bandwidth monitoring to advise on WAN utilization on replication circuits• Conduct technical interviews of candidates on behalf of clients• Implement dual-layer DMZ solution to meet client objectives of multi-hardware platform firewalls with Cisco ASA and Juniper SRX appliences• Multiple firewall replacements ranging from single install multiple syncronized swaps to minimize VPN downtime• Replaced an old core with dual 6500-Sup2T and VSS configuration for a large datacenter/manufacturing plant with 100+ aggregate and access switches• Design and Implement of corporate wide QoS policy to save production user traffic when replication traffic was competing

• Part of Global Voice and Data Networks team with focus on the Americas region• Supported 10 Americas offices(200 employees) at peak, opened 6 offices• Responsible for design and implementation of computer room environmental systems: Rack layout, cable/power distribution: HVAC, Battery backups (UPS’s), and Fire suppression • Migrated Network infrastructure from Nortel to Cisco for data and voice and supported mixed environments for several years• Integrated and monitored data security: Firewalls, Camera server, Ethernet cameras, RFID badge scanners• Provided back up support for Windows server administrators for the Americas Region

• Conduct on-site client assessment of existing processes and system usage needs• Manage ISP hosting services including Internet connectivity, email hosting, web hosting, DNS• Setup/maintain client/server environments for shared access, security, tape backups, etc• Customize clients specialty software packages to better meet their business needs• Manage expectations and provide project plan to ensure all agreed upon client deliverables are met cost effectively according to project timeline commitments• Obtain price quotes and procure hardware for repairs, upgrades, and additions • Write detailed documentation of all projects for the customer • Manage projects and support issues through completion, ensuring customer satisfaction

• Led the organization through a series of upgrades to capitalize on emerging technologies and applications enhancements• Managed migration of frame relay providers including the addition of 12 new sites, 40 sites total• Managed data connectivity issues for over 30 station moves, additions, and changes including the central office/data center• Setup and maintained 10 NT Servers; E-mail, WINS, DNS, DHCP,VPN,IIS, etc.• Designed and implemented Cisco PIX firewall into existing network with minimum downtime.• Developed and executed mass rollout process for 400 Windows machines• Migrated NT4 domain to Window 2000 mixed mode domain environment• Installed/supported LAN equipment; routers, switches, hubs, cabling, etc.• Served as technical focal point in negotiations of vendor contracts for disaster recovery, cabling, frame relay, software, and hardware

ESCALATION MANAGER• Provided leadership and guidance to 50 Tier 1 and Tier 2 analysts• Conducted root cause analysis reporting and follow-up• Developed code for the initial start-up and maintenance of the Help Desk Communication Forum• Shared technical information with new members of the Analyst TeamCOMPUTER SYSTEMS ANALYST• Provided end-user support to over 10,000 users• Performed troubleshooting for a variety of PC, UNIX, application, and network issues• Assisted in documentation of common issues for reference information used by analysts