Ken Kelly Email & Phone Number

Rosemont, IL, US

As part of a team of Engineers we focus on Network Infrastructure but also advise on all things IT infrastructure. Partnering with other companies we help a wide range of companies from small to Fortune 500. Projects range from 2 hour ISP migration to multi-million dollar budget engagements lasting many months. Some examples of larger projects include.

Chicago, IL, US

• Architected LAN/WAN redesign for a company of 60+ MPLS offices, 150+ total offices, and 2000+ employees across all 50 states that was operating as a successful startup and needed to be run as a medium enterprise company
• Converted small MPLS offices to VPN only solution with a new site to site route based VPN solution
• Implemented a new standard to replace the “internet café” small offices to VPN with manageable equipment without increasing budget for new office equipment
• Completed an MPLS service provider migration with the implementation of customer owned and managed CE routers. This was a mixture of Cisco and Juniper Customer Edge devices
• Replaced all end of life data center switches with scalable 10Gig switch model
• Opened/architected new datacenter in a COLO facility to replace legacy datacenter to solve power and cooling capacity issues

• Multiple client projects and staff augmentation roles
• Lead network resource to provide onsite network administration of data center move from Cat6500 core environment to Nexus 7k, 5k, and 2k infrastructure
• Created pre-move documentation of best practices for integrating existing production platforms onto new Nexus infrastructure
• Worked break/fix issues as needed to assist the in-house networks team
• Worked with windows/VMware team in preproduction testing to achieve goal of zero production impact cause by any single point of failure followed by documentation of findings and build procedures
• Updated Solarwinds Orion(device monitoring solution) as relevant to changes in network equipment

London, London, GB

• Part of Global Voice and Data Networks team with focus on the Americas region
• Supported 10 Americas offices(200 employees) at peak, opened 6 offices
• Responsible for design and implementation of computer room environmental systems: Rack layout, cable/power distribution: HVAC, Battery backups (UPS’s), and Fire suppression
• Migrated Network infrastructure from Nortel to Cisco for data and voice and supported mixed environments for several years
• Integrated and monitored data security: Firewalls, Camera server, Ethernet cameras, RFID badge scanners
• Provided back up support for Windows server administrators for the Americas Region

• Conduct on-site client assessment of existing processes and system usage needs
• Manage ISP hosting services including Internet connectivity, email hosting, web hosting, DNS
• Setup/maintain client/server environments for shared access, security, tape backups, etc
• Customize clients specialty software packages to better meet their business needs
• Manage expectations and provide project plan to ensure all agreed upon client deliverables are met cost effectively according to project timeline commitments
• Obtain price quotes and procure hardware for repairs, upgrades, and additions

New Hyde Park, NY, US

• Led the organization through a series of upgrades to capitalize on emerging technologies and applications enhancements
• Managed migration of frame relay providers including the addition of 12 new sites, 40 sites total
• Managed data connectivity issues for over 30 station moves, additions, and changes including the central office/data center
• Setup and maintained 10 NT Servers; E-mail, WINS, DNS, DHCP,VPN,IIS, etc.
• Designed and implemented Cisco PIX firewall into existing network with minimum downtime.
• Developed and executed mass rollout process for 400 Windows machines

Armonk, New York, NY, US

• ESCALATION MANAGER
• Provided leadership and guidance to 50 Tier 1 and Tier 2 analysts
• Conducted root cause analysis reporting and follow-up
• Developed code for the initial start-up and maintenance of the Help Desk Communication Forum
• Shared technical information with new members of the Analyst TeamCOMPUTER SYSTEMS ANALYST
• Provided end-user support to over 10,000 users