Ken Kukla is a Owner - kenkukla@aol.com at Performance Systems. He possess expertise in executive coaching, leadership development, organizational development, training, leadership and 37 more skills. Colleagues describe him as "As Director of Customer Loyalty at Cox Radio we wanted to launch an initiative to establish service standards to allow us to exceed our customer's expectations. We want to create a culture where every employee understands their critical role in delivering exceptional service to our listeners, advertisers and the community. After interviewing eight companies we hired Ken. He consistently challenges us to act with our customer in mind. He sought to understand our business, our processes, and the needs of our customers. Ken is a great listener, very creative, pleasant and flexible. We constantly evaluate, collaborate and partner." and "I am currently working with Ken and appreciate his advice, great direction and leader ship."