Kenlloyd Henry Email & Phone Number

London, England, United Kingdom

Volunteering with the British Heart Foundation supporting the office with the onboarding of new volunteers, ensuring that the new starting volunteer’s experience is a positive one. While also providing support within their retail store, helping to support day to day activities to promote excellent customer care.• Supporting potential volunteers through the recruitment process and onboarding.• Assisting in the development of in-house volunteer training and development.• Providing professional and friendly customer service to meet the specific needs of the customer.• Coordinating administrative and clerical support.

Providing administrative support to ensure efficient operation of the office through supporting managers and employees with a variety of tasks ⋅ Data entry, filing and database management⋅ Maintain supplies inventory, placing and expediting orders and verifying receipt from suppliers.⋅ Implemented efficient ordering systems and decreased budget spend by 5%.⋅ Reconciling and submit expense reports.

London, England, United Kingdom

Managed the delivery of the In-Home Counselling and Telephone Support Programs.to those that hoard or that exhibit hoarding behaviour. to ensure that the service was delivered across the UK, in a therapeutic and person centered way

London, England Metropolitan Area

Assisted in the running of the Healthy Living Centre, including that the coordination of its services, activities, and events ran efficiently and was of the highest standards of customer service. Collaborating with various stakeholders so that the Centre increased its revenue in a cost-effective and person-centred environment.• Assisted in the developing, planning and implementation of programs, activities, and ongoing projects.• Coordinated volunteer recruitment, placement, and retention through the monitoring, evaluating, and accrediting of volunteer accomplishments.

London, England Metropolitan Area

Coordinated the Safe and Independent Living (S.A.I.L) services in an efficient and client-focused environment and facilitated its expansion including the creating and maintain a directory of services and resources to satisfy the service’s needs and regulatory standards were met while promoting a culture of improvement and growth.• Worked with clients to provide quality service and to ensure clients got the services they required through building a strong relationship with stakeholders.• Regularly checked that services were being provided to the highest standard and improving the service by evaluating the quality through identifying and rectifying underperforming areas.• Recruited and trained service employees, manage employee schedules, interactions with customers and handled any complaints or queries regarding the service.

Bachelor Of Science - Bs, Geology

Health And Socila Care Level 3, Health And Wellness, General