Ken Lo Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

As a Product Lead for Microsoft 365 Copilot and AI Ecosystem, I drive the growth and adoption of third-party apps within the M365 ecosystem. This role involves enabling partners to extend M365 Copilot with external data and intelligence, as well as helping partners integrate their AI assistants into M365 products like Teams, Word, and Excel that leverage their custom orchestration and LLMs.I've collaborated with major SaaS providers, including SAP, Thomson Reuters, Lexis Nexis… Show more As a Product Lead for Microsoft 365 Copilot and AI Ecosystem, I drive the growth and adoption of third-party apps within the M365 ecosystem. This role involves enabling partners to extend M365 Copilot with external data and intelligence, as well as helping partners integrate their AI assistants into M365 products like Teams, Word, and Excel that leverage their custom orchestration and LLMs.I've collaborated with major SaaS providers, including SAP, Thomson Reuters, Lexis Nexis, Atlassian and Adobe, to develop Copilot Extensions that enhance Microsoft Copilot, offering business opportunities for partners to increase revenue and user engagement. Additionally, I've worked closely with senior leaders from third-party companies to craft and execute product strategies within Microsoft's Copilot Ecosystem. Leading a team of product managers, I've spearheaded the development of Copilot Extensions through all stages, from product envisioning and design to execution and go-to-market strategies. Show less

Toronto, Ontario, Canada

As a Product Lead for the Microsoft Teams Ecosystem, I spearheaded the growth of the Microsoft Teams app marketplace, collaborating with SaaS partners to enhance the Teams experience for customers while creating new growth opportunities for strategic partners. My team and I successfully delivered key Teams apps in partnership with large SaaS companies like SAP, LexisNexis, Confluence Cloud, Achievers, and SurveyMonkey, contributing to the growth of Teams apps usage to over 120 million monthly… Show more As a Product Lead for the Microsoft Teams Ecosystem, I spearheaded the growth of the Microsoft Teams app marketplace, collaborating with SaaS partners to enhance the Teams experience for customers while creating new growth opportunities for strategic partners. My team and I successfully delivered key Teams apps in partnership with large SaaS companies like SAP, LexisNexis, Confluence Cloud, Achievers, and SurveyMonkey, contributing to the growth of Teams apps usage to over 120 million monthly users.Additionally, I played a pivotal role in driving partner revenue to over $200 million through Teams apps monetization, offering partners an enterprise marketplace to expand their SaaS subscriptions to Microsoft Teams' 300 million monthly users. My work involved partnering with cross-disciplinary stakeholders, including business development, marketing, sales, software engineers, and designers, to lead the strategy, design, execution, and adoption of Microsoft Teams apps. Show less

Toronto, Canada Area

As the Product Lead for the North America region, I focused on increasing user engagement and revenue for the Microsoft News product across various platforms, including the Microsoft Edge default homepage, MSN.com (desktop and mobile), and the Microsoft News app. By delivering new features validated through A/B experimentation, such as Local News, I successfully drove user growth and engagement by closely collaborating with in-market editorial teams and engineering. Over four years, I helped… Show more As the Product Lead for the North America region, I focused on increasing user engagement and revenue for the Microsoft News product across various platforms, including the Microsoft Edge default homepage, MSN.com (desktop and mobile), and the Microsoft News app. By delivering new features validated through A/B experimentation, such as Local News, I successfully drove user growth and engagement by closely collaborating with in-market editorial teams and engineering. Over four years, I helped contribute to growing Microsoft News into a product that reached hundreds of millions worldwide, generated billions of page views per month, and created over a billion dollars in annual revenue. Show less

Toronto, Canada Area

As a Product Lead for Microsoft Bing’s global PM team, I was responsible for defining the product strategy for key international markets, including Canada, the United Kingdom, Germany, France, India, and Australia. I ensured that the voice of Bing's global customers was represented in delivering search improvements and features worldwide, which resulted in doubling market share in the top six markets outside the U.S. and growing revenue to over $500 million annually.I led a team of… Show more As a Product Lead for Microsoft Bing’s global PM team, I was responsible for defining the product strategy for key international markets, including Canada, the United Kingdom, Germany, France, India, and Australia. I ensured that the voice of Bing's global customers was represented in delivering search improvements and features worldwide, which resulted in doubling market share in the top six markets outside the U.S. and growing revenue to over $500 million annually.I led a team of global product managers focused on enhancing the international search user experience, ensuring that key goals for revenue, search relevance, and user growth were met. Additionally, I managed a $20 million budget to source product managers worldwide, driving search relevance improvements and representing Bing in top markets through close collaboration with engineering teams globally. Show less

Redmond, Washington, United States

As the Product Manager for Microsoft’s first News search service, I led the launch of V1 of Live Search News (now Bing News), defining the vision, goals, and product requirements. By partnering with multi-disciplinary teams across design, engineering, marketing, and legal, we successfully delivered a high-quality product that doubled query volume and user engagement within six months of its April 2008 launch. This achievement garnered positive reviews and press coverage from several major media… Show more As the Product Manager for Microsoft’s first News search service, I led the launch of V1 of Live Search News (now Bing News), defining the vision, goals, and product requirements. By partnering with multi-disciplinary teams across design, engineering, marketing, and legal, we successfully delivered a high-quality product that doubled query volume and user engagement within six months of its April 2008 launch. This achievement garnered positive reviews and press coverage from several major media outlets, including CNET: https://www.cnet.com/news/microsoft-hits-back-at-google-with-live-search-news/ Show less

Redmond, Washington, United States

As a Product Manager for MSN sports and entertainment, I led the design, product requirements, and execution of vertical games in collaboration with engineering and design teams. My role encompassed setting the vision and goals for each release, driving design and technical specifications, and managing product releases using scrum. I worked closely with third-party partners like MSNBC and Foxsports for data integration and go-to-market activities, successfully delivering popular games such as… Show more As a Product Manager for MSN sports and entertainment, I led the design, product requirements, and execution of vertical games in collaboration with engineering and design teams. My role encompassed setting the vision and goals for each release, driving design and technical specifications, and managing product releases using scrum. I worked closely with third-party partners like MSNBC and Foxsports for data integration and go-to-market activities, successfully delivering popular games such as the NCAA College Bracket Challenge, Academy Awards Challenge, and Golden Globes Pick’em on MSN.com, MSNBC.com, and Foxsports.com. Show less

New York, Ny

Intern at Morgan Stanley as a Programmer Analyst in the Fixed Income Credit Derivatives division, developing trading platforms used in real time by traders on the NYSE floor.

Toronto, Canada Area

Intern at Mercer HR Consulting as a .Net developer, working with web technologies (ASP.NET, HTML, Javascript, CSS, SQL, C#) to deliver internal platforms used by professional consultants.

Mississauga, Ontario

Two term internship at Microsoft Canada as a web developer, building internal platforms used by internal product marketing managers.