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As an Executive Leader in Information Systems & Digital Transformation, I bring over 20 years of experience to the table, specializing in technological innovation and digital transformation. My expertise lies in business strategy, leadership, and community engagement, with a proven track record in leading cross-functional teams, implementing customer-centric strategies, and delivering significant P&L savings.I am committed to lifelong learning, challenging the status quo, and staying abreast of industry trends. My results-driven approach has led to significant achievements, including the successful integration of a $200M bakery acquisition, directing an Order-to-Cash transformation yielding $5M in P&L savings and $14M in working capital savings, and leading a migration from a legacy platform to Dynamics D365, streamlining costs and enhancing operational efficiencies.My core competencies include complex problem-solving, trend forecasting, data-driven decision-making, ethical decision-making, effective performance in diverse environments, community service, adaptability to new challenges, strategic planning, persuasive executive communication, and building relationships.I am dedicated to driving growth, improving efficiency, and increasing customer satisfaction.
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Chief Information OfficerCaplugsBuffalo, Ny, Us -
Chief Information OfficerProtective Industries, Inc. Jul 2024 - Present -
FounderWny Thrive Feb 2021 - PresentAfter a life changing experience in 2020, I started WNY Thrive to promote local businesses, raise money for charities, and spread goodwill in the community. As of March 2023, we have over 11,000 members and visitors. -
Vice President, Digital Product Management, Global Supply ChainRich Products Corporation Dec 2023 - Jul 2024Buffalo, Ny, Us• Leading the digital transformation of the global supply chain by leveraging my expertise in ERP, Ecommerce, and team management. This includes developing and executing a global IT operating model that aligns business capabilities with innovative work methodologies.• Contributed significantly to the development of an Enterprise Data Management strategy, which included master data management, the creation of a new Enterprise Data Platform, and the introduction of roles for data cleansing, quality, and readiness for advanced analytics. Played a key role in the hiring and onboarding of a Chief Data & Analytics Officer.• Championing strategic initiatives that align IT strategies with business objectives. This involves leading transformation initiatives that yield substantial value creation, such as the redistribution of technology roles through onshoring in India, thereby enhancing enterprise productivity.• Cultivating excellence within multicultural teams dispersed across various time zones and geographies including India, China, UK, Brazil, US, and Mexico. Amplifying collaboration, inclusivity, and effective communication to lay the foundation for the team’s future expansion and success.• Guiding the strategic unification of global ERP systems to a singular SAP S4 platform, utilizing my expertise in Order to Cash, Procure to Pay, Make to Stock, and Supply Chain planning. This involves innovatively leveraging AI and interconnected systems to streamline processes, boost efficiency, and improve service to the customer. Additionally, leading a global Smart Factory initiative to augment operational excellence and productivity. -
Vice President, Information Technology, Us Canada DivisionRich Products Corporation Dec 2019 - Dec 2023Buffalo, Ny, Us• Led the strategic direction and development of IT systems for a $4B operation, implementing a global IT operating model aligning business capabilities with new ways of working.• Managed all aspects of program execution and led digital transformation through effective change management.• Led a transformation initiative that strategically reallocated IT roles to global labor markets, yielding an annual savings of $1.2M• Led customer-driven business plans, RFP authoring, contract negotiation, and consulting firm engagement.• Functioned in a role akin to a CIO, serving on US Canada Business Unit Steering Council, shaping strategy, planning, and operations of a $4B business unit. This role underscored my leadership in talent development, succession planning, and fostering a positive culture. My responsibilities mirrored those of a CIO, emphasizing my accountability and strategic influence in the organization.• Accountable for digital initiatives delivering over $200M in value including revenue growth, productivity, and risk mitigation. • Implemented a Smart Factory program reducing waste and raw material usage, saving over $2M in its first year. • Deployed Robotic Process Automation (RPA), saving over 20,000 hours of productivity.• Co-developed a comprehensive cybersecurity strategy and led educational initiatives to enhance organizational understanding of cybersecurity best practices.• Continually educated business leaders on trends such as AI, Blockchain, Augmented Reality, Data & Analytics. -
Director, Business Technology ServicesRich Products Corporation May 2015 - Dec 2019Buffalo, Ny, Us• Orchestrated three significant digital overhauls, including the development of a Procure-to-Pay program (Ariba) that saved $35M, the integration of Supply Chain planning system (Blue Yonder) resulting in $20M in savings, and the establishment of a Digital Demand Creation program that contributes over $100M to annual revenue.• Led a team of senior leaders driving the corporation’s IT growth and transformation projects.• As a strategic advisor, I provided comprehensive guidance on planning and technological advancement across all facets of the sales, marketing, back-office functions, and supply chain.• I successfully directed a transformation program that streamlined processes across various functions, resulting in substantial operational efficiencies. This initiative led to savings of $5.1M in P&L and $14M in working capital. -
Manager, Global Knowledge Management ProgramRich Products Corporation Jan 2013 - May 2015Buffalo, Ny, Us• Strategically conceptualized and implemented a global digital knowledge management program, encompassing content management, collaboration, digital assets, and intellectual property management.• Successfully managed the due diligence and integration of the company’s largest acquisition, a $200M company. This led to the ahead-of-schedule integration of ERP, MRP, and infrastructure systems. The accomplishment earned ‘Team of the Year’ award. -
Manager Of Technical ServicesRich Products Corporation May 2010 - Jan 2013Buffalo, Ny, Us• Held accountability for the strategic planning and operations of the Technical Services department, overseeing server and storage hardware, network systems, active directory, and email management.• Successfully reduced the datacenter footprint by 80% through the implementation of virtualization and automation strategies. -
Vice President Of Information SystemsReeds Jewelers / Jenss Decor May 2000 - Jun 2010Amherst, New York, Us• Strategic IT Leadership & Cybersecurity: Served as the IT leader for a family-owned jewelry retail company, overseeing IT operations, strategic planning, application development, financial management, and infrastructure operations. Accountable for developing and implementing a comprehensive cybersecurity strategy.• Executive Management & Contract Renegotiation: Integral member of the executive management team, jointly responsible for all business operations. Successfully renegotiated telecommunication contracts, achieving a 50% cost reduction.• Digital Transformation & E-commerce Initiative: Led the comprehensive merger and migration of multi-company Retail Management systems. Managed an e-commerce initiative, generating $100,000 of new revenue in the first year.• Customer Engagement & Loyalty Program: Implemented strategies that enhanced customer engagement and resulted in significant savings. Oversaw all aspects of a customer loyalty program, achieving an annual redemption rate of 27%.• Retail Store Development & Performance Excellence: Supervised the build-out of three new brick-and-mortar retail stores.
Ken Lockwood Skills
Ken Lockwood Education Details
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Cornell UniversityExecutive Leadership -
Buffalo State UniversityIndustrial Technology -
Information Technology Business Leadership Academy (Itbla)Business Leadership -
Buffalo State UniversityInformation Technology -
Erie Community CollegeGeneral
Frequently Asked Questions about Ken Lockwood
What company does Ken Lockwood work for?
Ken Lockwood works for Caplugs
What is Ken Lockwood's role at the current company?
Ken Lockwood's current role is Chief Information Officer.
What is Ken Lockwood's email address?
Ken Lockwood's email address is ke****@****hoo.com
What is Ken Lockwood's direct phone number?
Ken Lockwood's direct phone number is +171687*****
What schools did Ken Lockwood attend?
Ken Lockwood attended Cornell University, Buffalo State University, Information Technology Business Leadership Academy (Itbla), Buffalo State University, Erie Community College.
What skills is Ken Lockwood known for?
Ken Lockwood has skills like Leadership, Process Improvement, Management, Disaster Recovery, Vendor Management, Team Building, Cross Functional Team Leadership, Strategic Planning, Project Management, It Strategy, Sharepoint, Business Intelligence.
Who are Ken Lockwood's colleagues?
Ken Lockwood's colleagues are 李玉涵, Ricardo Vivar, Gregg Yeager, Vad Mia, Abby Schwartz, Rodriguez Jimmy, A.r. Productions.
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