Ken M. Email & Phone Number

Kansas City, MO, US

Irvine, CA, US

• Managing, developing, and growing relationships with key vendor/marketplace accounts such as Amazon (Vendor and Seller), eBay, Target, Walmart, and Newegg (Vendor and Seller)
• Utilizing 3rd party programs/services such as Channel Advisor, and SPS Commerce to streamline the sales process.
• Creating and implementing A+ content for product listings to increase organic traffic
• Advised other departments on Shopify website launch.
• Provided weekly training on use of Channel Advisor to other departments.
• Analyzed daily shipments closely with the operations department to ensure orders are shipped out on time and how to improve the process.

New Taipei City, TW

• Managing, developing, and growing relationships with key vendor/marketplace accounts such as Adorama, Amazon, Best Buy, B&H Photo, D&H, eBay, Target, Walmart, Newegg, Google Express, etc...
• Managing online product assortment, pricing, reviews, promotions and content.
• Utilizing 3rd party programs/services such as Channel Advisor, and SPS Commerce to streamline the sales process.
• Analyzed daily shipments closely with the operations department to insure orders are shipped out on time and how to improve the process.
• Design and recommend online sales/marketing programs and implement long-term sales strategies.
• Ensuring project/department milestones/goals are met and adhering to approved budgets.

Industry, CA, US

• Managing, developing, and growing relationships with key ecommerce marketplace accounts such as Amazon, Walmart.com, Newegg.com, Jet.com, Ebay.com, Rakuten.com, Sears.com, Massdrop.com, and Houzz.com.
• Managing on-line products assortment, pricing, reviews, promotions etc.
• Handling on-line orders, working closely with Finance and Operating Department for the invoice, delivery and payment of product.
• Designed and recommended online sales programs and sets short and long-term online sales strategies.
• Ensuring that project/department milestones/goals are met and adhering to approved budgets.
• Stay current with the online marketing environment and keep pace with the competition in the field.

City Of Industry, California, US

• Maintain seller accounts by contact via phone and email.
• Negotiate pricing with sellers on promotional deals.
• Collaborated with merchandisers to plan/secure inventory for promotions.
• Strategize and execute marketing campaigns for sellers.
• Negotiate and secure marketing MDF from sellers and create customized MDF programs tailored to seller’s budgets and product assortment.
• Grow new and existing account sales, ensuring MAP is followed.

• Accounts I handle: M.A. Labs, CyberpowerPC, CybertronPC, Massdrop, and Tigerdirect
• Promotion to Sales Account Manager within 1 year of employment
• Effectively forecast 3 months of inventory for accounts
• Increased customer sales by 30% with effective promotions and planning
• Successfully overachieved monthly sales goal of 120% or greater in two consecutive months
• Over achievement of assigned accounts of an average of 110% during first half of 2015

St. Louis, MO, US

• Recognized for being in the top 20% for sales within my region consisting of 150 people
• Build customer rapport and maintained client relations
• Helped with daily operations of branch management
• Qualified customers by following underwriting procedures
• Basic accounting and finance by creating budgets
• Maximized sales by renting out all cars

• Increased sales by 20% which allowed me to have my own team of 5
• Utilized Channel Advisor to manage ebay accounts
• Managed Sales Accounts and built customer relations.
• Provided customer service to new and existing customers in products.
• Made cold calls to various possible retailers to carry our products.
• Worked with marketing team on new ways to promote new products.

Burbank, CA, US

• Accepted for Disney College Internship Program for 6 months
• Discussed with CEO’s & department heads about possible sales plans, and promotion strategies.
• Provided customer service and maintained safety within the store.
• Maintained nightly store inventory.
• Maintained a happy atmosphere for guests.
• Greeting Guests

Hoffman Estates, IL, IL

• Selling and servicing customers in one or more departments
• Maintaining knowledge of products and using this knowledge to assist and educate customers on options available
• Providing customer assistance; and delivering a positive customer shopping experience
• Ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices and guidelines to identify customer needs and provide appropriate solutions
• Consistently meets or exceeds associate performance standards
• Use of technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store

Bachelor Of Arts - Ba, Sociology

Associate'S Degree, Social Behavioral Sciences And Communications