Ken M. Email & Phone Number

Kansas City, Mo, Us

Irvine, Ca, Us

● Managing, developing, and growing relationships with key vendor/marketplace accounts such as Amazon (Vendor and Seller), eBay, Target, Walmart, and Newegg (Vendor and Seller)● Utilizing 3rd party programs/services such as Channel Advisor, and SPS Commerce to streamline the sales process.● Creating and implementing A+ content for product listings to increase organic traffic● Advised other departments on Shopify website launch.● Provided weekly training on use of Channel Advisor to other departments.● Analyzed daily shipments closely with the operations department to ensure orders are shipped out on time and how to improve the process.● Design and recommend online sales/marketing programs and implement long-term sales strategies.● Analyzing data to improve sales traffic and conversion rates.● Ensuring project/department milestones/goals are met and adhering to approved budgets.● Creating product listings on marketplace channels and optimizing them third party listing software.● Presenting weekly sales P&L, trends, forecasting and projections reports for analysis.● Managing promotions and promotional calendar across all channels.● Monitoring and analyzing competitor’s listings, product pricing, deals and promotions and making sure to stay competitive.

New Taipei City, Tw

● Managing, developing, and growing relationships with key vendor/marketplace accounts such as Adorama, Amazon, Best Buy, B&H Photo, D&H, eBay, Target, Walmart, Newegg, Google Express, etc...● Managing online product assortment, pricing, reviews, promotions and content.● Utilizing 3rd party programs/services such as Channel Advisor, and SPS Commerce to streamline the sales process.● Analyzed daily shipments closely with the operations department to insure orders are shipped out on time and how to improve the process.● Design and recommend online sales/marketing programs and implement long-term sales strategies.● Ensuring project/department milestones/goals are met and adhering to approved budgets.● Creating product listings on marketplace channels and optimizing them using Crazylister for eBay.● Presenting weekly sales P&L, trends and projections reports for analysis.● Monitoring and analyzing competitor’s listings, product pricing, deals and promotions and making sure to stay competitive.● Managing promotions and promotional calendar across all channels.

Industry, Ca, Us

• Managing, developing, and growing relationships with key ecommerce marketplace accounts such as Amazon, Walmart.com, Newegg.com, Jet.com, Ebay.com, Rakuten.com, Sears.com, Massdrop.com, and Houzz.com.• Managing on-line products assortment, pricing, reviews, promotions etc.• Handling on-line orders, working closely with Finance and Operating Department for the invoice, delivery and payment of product.• Designed and recommended online sales programs and sets short and long-term online sales strategies.• Ensuring that project/department milestones/goals are met and adhering to approved budgets.• Stay current with the online marketing environment and keep pace with the competition in the field.• Drafting Product marketing content and descriptions for product launches• Managing listings and growing sales on eBay, Amazon and other online marketplaces.• Presenting sales, revenue and expenses reports and realistic forecasts to the management team on a weekly basis.• Maintaining and submitting all set up forms for new accounts.• Monitor and analyze competitive listing, pricing, deals and promotion.• Implement and utilize analytics to track sales trends and identify opportunities for growth.• Creating and updating web content (Products, Content, Promotions) Making sure all product content is correct and presentable including text, reviews, images, videos and others.• Resolving customer complaints regarding sales and service• Managing promotions and promotional calendar across all channels.

City Of Industry, California, Us

● Maintain seller accounts by contact via phone and email.● Negotiate pricing with sellers on promotional deals.● Collaborated with merchandisers to plan/secure inventory for promotions.● Strategize and execute marketing campaigns for sellers.● Negotiate and secure marketing MDF from sellers and create customized MDF programs tailored to seller’s budgets and product assortment.● Grow new and existing account sales, ensuring MAP is followed.● Increased sales of key accounts by 20-40% year over year.

• Accounts I handle: M.A. Labs, CyberpowerPC, CybertronPC, Massdrop, and Tigerdirect• Promotion to Sales Account Manager within 1 year of employment• Effectively forecast 3 months of inventory for accounts• Increased customer sales by 30% with effective promotions and planning• Successfully overachieved monthly sales goal of 120% or greater in two consecutive months• Over achievement of assigned accounts of an average of 110% during first half of 2015• Increased growth of sales for accounts by 30% from 2014 to 2015• Slashed marketing costs with accounts to 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.

St. Louis, Mo, Us

• Recognized for being in the top 20% for sales within my region consisting of 150 people• Build customer rapport and maintained client relations• Helped with daily operations of branch management• Qualified customers by following underwriting procedures• Basic accounting and finance by creating budgets• Maximized sales by renting out all cars• Analyzed sales reports to discuss possible ways of increasing revenue• Generated weekly sales reports for review• Created business plans for clients• Promoted to assistant manager within 1 year from management trainee

• Increased sales by 20% which allowed me to have my own team of 5• Utilized Channel Advisor to manage ebay accounts• Managed Sales Accounts and built customer relations.• Provided customer service to new and existing customers in products.• Made cold calls to various possible retailers to carry our products.• Worked with marketing team on new ways to promote new products.• Generated sales reports for manager meeting.• Managed a team of 4 assistants due to the increased workload I was given.• Interviewed new hires for sales department• Created a new hire manual and guide to help make new hires have a good start.• Created an introductory product guide to help educate new hires.• Created blog and organized sales department to be more effective and productive.

Burbank, Ca, Us

• Accepted for Disney College Internship Program for 6 months• Discussed with CEO’s & department heads about possible sales plans, and promotion strategies.• Provided customer service and maintained safety within the store.• Maintained nightly store inventory.• Maintained a happy atmosphere for guests.• Greeting Guests• Operating a point-of-sale system (POS register)• Transaction handling• Stocking and counting inventory• Use of computer register• Handle cash• Lift stock / inventory and push / pull up carts and dollies• Assist Guests with their merchandise selection and share Resort information.

Hoffman Estates, Il, Il

•Selling and servicing customers in one or more departments•Maintaining knowledge of products and using this knowledge to assist and educate customers on options available•Providing customer assistance; and delivering a positive customer shopping experience•Ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices and guidelines to identify customer needs and provide appropriate solutions • Consistently meets or exceeds associate performance standards • Use of technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store • Maintained current knowledge of merchandise lines; product features, benefits and availability; Sears Advantages, such as the price match and price protection policies; and, if applicable, delivery, installation and/or service options to respond to customer needs • Optimized credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Sears Purchase Protect, delivery, installation and other miscellaneous income opportunities) • Processed customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with authorized procedures • Completed required training in the expected timeframe, and participated in ongoing learning opportunities • Partners with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register) • Maintained merchandise standards and ready all day standards within assigned departments, including replenishment and housekeeping for associates in all departments• Used basic internet navigation to access and print information and reports • Performing other duties as assigned

Bachelor Of Arts - Ba, Sociology

Associate'S Degree, Social Behavioral Sciences And Communications