Associate Governmental Program Analyst - Temporary reassignment. Supported activities to transition COVID-19 Emergency Response administrative functions to the CDPH Coronavirus Control Branch. Maintained staffing assignment rosters. Advised on administrative protocols.

Associate Governmental Program Analyst - Temporary reassignment to CDPH Mpox Emergency Response. Served as team lead, section liaison with staff and leadership. Coordinated with program managers and IT help desk specialists to ensure their staff were provided appropriate access to electronic resources, including shared inboxes, network drives, and SharePoint sites. Updated staff assignment and availability schedules. Monitored email inquiries from the public and local health jurisdictions. Maintained internal and outward-facing SharePoint site pages. Developed and updated administrative processes and procedures.

Associate Governmental Program Analyst - Managed timely resolution of Public Records Act requests, 5–10 monthly. Program liaison in support of State FY 2020–21 WIC Federal Compliance Audit. Supported updating regulations using internal research and recommendations from state and federal agencies and non-profit organizations.

Associate Government Program Analyst - Supported the CDPH COVID-19 Testing Task Force and Vaccine Task Force, and California Conference of Local Health Officers (CCLHO). Collaborated with subject matter experts, management and contractors. Maintained detailed knowledge of federal, state and local policy planning and implementation. Researched Executive Orders, Public Health Orders, guidance, social media, news reports. Developed responses to inquiries from Governor’s Office, California Health and Human Services Agency (CalHHS), other governmental entities, elected officials' staff, individuals, and professional organizations. Provided meeting notes to CDPH leadership and CalHHS legislative liaisons.

Associate Government Program Analyst - Analyzed and interpreted proposed and enacted state and federal law and regulations related to public health and Women, Infants and Children program. Collaborated with program, data, and finance teams to develop regulatory plans and timelines for U.S. Department of Agriculture approval. Designed and remediated documents for ADA accessibility. Supported presentations given to regulated companies. Briefed management on legislation. Facilitated an update of onboarding materials and desk manuals. Trained colleagues on Microsoft Word, legislation tracking, writing bill analysis.

Associate Governmental Program Analyst - Medicaid (Medi-Cal in California) and private-pay home care, Medi-Cal and Affordable Care Act fair hearings, facility licensing standards, Adult Protective Services. Wrote and reviewed legislative analysis, policy and fiscal reports. Developed recommendations for executive management. Assisted resolving inquiries from program recipients and stakeholder constituents. Facilitate meetings between CDPH, legislative staff, advocates, California Health and Human Services Agency, Governor's Office. Assisted to design a web-based bill analysis tracking system.

Staff Services Analyst - Reviewed data entry to confirm accuracy of annual health care usage reports. Reviewed error flags and submission requirements. Answered telephone and email inquiries for login access to a secure website. Memorized medical and healthcare terminology in order to provide website technical assistance to facility staff and administrators. Conducted routine user acceptance testing and validation using multiple test scripts. (Former Office of Statewide Health Planning and Development. Known as HCAI since 2021.)

transformed eduspeak-ey bureaucratese into good-looking and easily digestible chunks of useful information.Edited a variety of publications ranging from one- to two-page handouts to 60-page technical reports. Combined graphics and text to produce complete publications. Edited text written by researchers for consistency and clarity. Maintained organization’s style guide. Wrote news releases and op-eds for placement by Commission members. Maintained a contact list of journalists and news editors. Responded to inquiries from news media and provided access to research and data. Scheduled interviews with the Commission’s research staff and visiting education experts.

Edited research staff writing and managed workflow in the editing and production process for the Commission’s quarterly agenda items. Developed design templates for reports and handouts. Worked with staff to develop information graphics to present findings of data analysis. Created an organizational style guide. Consulted Associated Press and Chicago styles for editing and proofreading on all publications, provided to legislative staff, journalists, and the general public.

Communicated brand knowledge on a variety of natural and organic food products. Provided information to customers on health facts and manufacturing processes. Provided samples of food and drink items. Coordinated with grocery and deli managers to ensure product availability. Adhered to food safety guidelines.

Graphic Communications Department: Planned and led group tutoring sessions and portfolio building workshops for web design students. Taught basic HTML and CSS editing. Compiled lists of art and design websites, local firms and other educational resources. Managed Internet learning tools such as Google groups, email, blogs, and instant messaging.

Researched public affairs topics localized to the Sacramento area. Interviewed and compiled background information on guests. Prepared in-studio guests for live interviews. Followed local arts and music scene to schedule in-studio musical performances.

Wrote items covering local, state, and federal education policy. Did background research and interviewed sources for personality profiles. Developed a source list with over 200 students, parents, community workers, educators, union representatives, and university staff and faculty. Covered elections, breaking news, and wrote enterprise items.

Scheduled workflow with newsroom editors and composition staff throughout daily editing and printing process. Used page layout software, formatted text, checked paper proofs, and did other preflighting tasks.

Directed all aspects of eight- to 16-page section published three times a week. Assigned photography, interviews, freelance writers, and interns. Worked with graphic designers on newspaper redesign and trained staff in use of layout templates. Incorporated a mix of content from event coordinators, information officers, and community leaders.

Covered police activities and court proceedings. Developed a year-long series on drug crimes. Researched public records for source material on legislation, development, environmental issues, and public education.

Reviewed headlines on home page and major sections of indystar.com to ensure consistency with state and metro editions. Checked web pages for accuracy and corrected typos and other errors. Selected as one of a dozen journalism students from a nationwide copy editing test.