CAREER OBJECTIVE: Acquire a position in a progressive and reputable organization that will allow me to expand my present knowledge and fully utilize my skills.STRENGTHS: Experienced in multi-cultural organizations. Currently doing program management for the UNJSPF business transformation initiatives using Lean Six Sigma and change management principles. I also performed pension entitlement operations and processing for the United Nations from 2017 to 2020. Prior to my UN deployment, expertise is distributed into four (4) years in Technical Solutions Design and Customer Success Management while the remaining period were spent doing IT Project Management and Service Delivery as a Consultant - Service Delivery Management, Project Management, Engagement Management, and Software Architecture. Customer vertical coverage ranges to various clients from government, telecommunications, manufacturing, financials, logistics, and pharmaceuticals business environment.Fields of expertise are in Customer Success Management and Adoption, Technology Solutions Design, Project Management, Service Delivery, Software Delivery Lifecycle management, people skills development and performance management, customer demand fulfillment, and business value creation.
Listed skills include Enterprise Software, Solution Selling, Cloud Computing, Managed Services, and 24 others.