Ken Mcdonald, Mba, Pmp, Csm

Ken Mcdonald, Mba, Pmp, Csm Email and Phone Number

Sr Technical Project Manager @ Western Governors University
Tampa, FL, US
Ken Mcdonald, Mba, Pmp, Csm's Location
Tampa, Florida, United States, United States
Ken Mcdonald, Mba, Pmp, Csm's Contact Details

Ken Mcdonald, Mba, Pmp, Csm personal email

Ken Mcdonald, Mba, Pmp, Csm phone numbers

About Ken Mcdonald, Mba, Pmp, Csm

Strategic and forward-thinking professional with over 15+ years of experience leading high-performance teams and managing complex, large-scale initiatives across healthcare, higher education, technology, and financial sectors. Proven success in directing cross-functional projects, building collaborative stakeholder relationships, mitigating risks, and driving operational excellence. Expertise in healthcare operations, change management, and enterprise-wide solution implementations.

Ken Mcdonald, Mba, Pmp, Csm's Current Company Details
Western Governors University

Western Governors University

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Sr Technical Project Manager
Tampa, FL, US
Ken Mcdonald, Mba, Pmp, Csm Work Experience Details
  • Western Governors University
    Sr Technical Project Manager
    Western Governors University
    Tampa, Fl, Us
  • Western Governors University
    Sr Technical Project Manager
    Western Governors University Jun 2024 - Present
    Salt Lake City, Ut, Us
    • Leading the implementation of a state-of-the-art assessment authoring platform to transform assessment development and management, automate manual authoring practices, provide statistical data for deep analytics, and consolidate legacy technology.• The implementation is projected to increase student satisfaction scores, reduce technical debt and maintenance costs, reduce the need for in-house proctoring, and reduce student support costs.
  • Acmp Florida Chapter
    Director Of Special Projects (Acmp)
    Acmp Florida Chapter Jan 2024 - Present
    • Oversee programs and develop/implement professional development seminars.• Overseeing business development initiatives to expand ACMP's reach.• Build cross-functional relationships with professional organizations (ACMP, PMI, ASQ) to promote joint initiatives and ensure strategic alignment.
  • Raymond James
    Sr Project Manager, Rpa
    Raymond James Apr 2022 - Dec 2023
    St. Petersburg, Florida, Us
    • Led the implementation of Robotic Process Automation (RPA) solutions, a key component of the company’s digital transformation strategy.• Utilized UiPath to automate and streamline existing business processes across multiple departments, similar to an ERP implementation.• Applied Agile Scrum framework principles, achieving an average 2:1 ROI per project and generating over $7M in yearly business cost savings.• Employed Earned Value techniques to monitor project performance and forecast.• Proficient with ServiceNow PPM and Microsoft Azure DevOps, with exposure to Clarity.
  • Velera
    Program Manager
    Velera Sep 2020 - Apr 2022
    St Petersburg, Florida, Us
    • Collaborated closely with leadership and cross-functional teams to spearhead a strategic initiative to expand Velera's services and build a new line of business supporting Community Banks.• Managed the end-to-end integration of Velera’s large-scale, distributed environment supporting 20 million accounts and 2000+ Credit Unions with 12 new Community Banks.• Utilized a hybrid project methodology, combining elements of Agile and traditional waterfall approaches, to deliver comprehensive executive-level reporting and a tailored risk management strategy.• Effectively communicated project approach, status, issues, and risks to technical and non-technical stakeholders, including executive leadership.
  • Raymond James
    Sr Project Manager
    Raymond James Oct 2019 - Apr 2020
    St. Petersburg, Florida, Us
    • Led the implementation of Robotic Process Automation (RPA) solutions, a key component of the company’s digital transformation strategy.
  • Centene Corporation
    Program Manager, Pmo
    Centene Corporation Sep 2012 - Aug 2019
    Saint Louis, Mo, Us
    • Led a team of 7 project managers, implementing a range of Medicare/Medicaid projects focused on improving affordability, quality of care, IT reporting, and data quality.• Managed multiple concurrent and complex projects, including Mergers & Acquisitions, Financial Reporting improvements, similar in scope to ERP modules.• Gained a deep understanding of healthcare operational processes, including supply chain, finance, pharmacy, and clinical operations• Drove cost savings and data strategy enhancement projects, improving data accessibility and analytics capabilities across the organization.• Successfully delivered combined programs and complex enterprise projects exceeding $40M in value.• Utilized Earned Value Management techniques to track and report on program performance.
  • American Express
    Manager
    American Express Dec 2010 - Aug 2012
    New York, Ny, Us
    • Planned, designed, and oversaw the implementation of a new Network Operations Center (NOC), leveraging project management methodologies and tools • Recruited, trained, and managed a team of skilled technicians and analysts to provide 24/7 monitoring and support for all credit card transactions from web, point-of-sale (POS), and ATM channels • Integrated the NOC monitoring system with key enterprise systems, significantly improving transaction visibility and resolution for network issues • Demonstrated strong problem-solving and critical thinking skills to identify root causes of network problems and implement effective solutions • Utilized effective communication and stakeholder management techniques to collaborate with cross-functional teams, including IT, operations, and customer service, to ensure alignment and timely issue resolution • Developed operational reports and documentation to keep stakeholders informed and ensure smooth ongoing operations of the NOC.
  • Ibm
    Sr It Project Manager
    Ibm Sep 1998 - Mar 2010
    Armonk, New York, Ny, Us
    • Led the delivery of large scale custom monitoring solution within the IBM Global Account (IGA) infrastructure for IT and business areas, ranging from $500k to $3 million. • Responsible for managing 40+ cross-functional global project resources. • On average, reduced resource requirements over 25% by implementing monitoring solutions with centralized network services and problem management.

Ken Mcdonald, Mba, Pmp, Csm Skills

Sdlc It Management Disaster Recovery Itil Vendor Management Integration Business Analysis Project Management Data Center Software Development Business Process Enterprise Architecture Management System Administration Visio Change Management Software Documentation Sharepoint Information Technology Software Development Life Cycle Process Improvement Troubleshooting Requirements Analysis Ibm Tivoli Cross Functional Team Leadership Infrastructure Pmp Leadership Technical Support Problem Solving Solution Architecture It Service Management Pmo Ms Project It Operations System Deployment Scope Management Software Project Management Business Intelligence Business Process Improvement Architectural Design Incident Management Project Portfolio Management Program Management Resource Management Documentation Machine Learning Project Leadership Big Data Communication

Ken Mcdonald, Mba, Pmp, Csm Education Details

  • Western Governors University
    Western Governors University
    General

Frequently Asked Questions about Ken Mcdonald, Mba, Pmp, Csm

What company does Ken Mcdonald, Mba, Pmp, Csm work for?

Ken Mcdonald, Mba, Pmp, Csm works for Western Governors University

What is Ken Mcdonald, Mba, Pmp, Csm's role at the current company?

Ken Mcdonald, Mba, Pmp, Csm's current role is Sr Technical Project Manager.

What is Ken Mcdonald, Mba, Pmp, Csm's email address?

Ken Mcdonald, Mba, Pmp, Csm's email address is ke****@****scu.org

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What schools did Ken Mcdonald, Mba, Pmp, Csm attend?

Ken Mcdonald, Mba, Pmp, Csm attended Western Governors University.

What skills is Ken Mcdonald, Mba, Pmp, Csm known for?

Ken Mcdonald, Mba, Pmp, Csm has skills like Sdlc, It Management, Disaster Recovery, Itil, Vendor Management, Integration, Business Analysis, Project Management, Data Center, Software Development, Business Process, Enterprise Architecture.

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