Ken Chee Email and Phone Number
Ken Chee personal email
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I am a technology and people leader that’s future-focus with the ability to collaborate with both business and technology to achieve great outcomes for an organisation using technology as an enabler.As the Head of Applications, Information and Solutions at Victoria Legal Aid, my main responsibilities are:- Develop and maintain relationship with business leaders across the organization to collaborate and influence how technology can enable better client experiences and business outcomes.- Lead and manage a high performing team, developing their skills and capabilities to meet business needs and ensuring a culture of customer service excellence, continuous improvement and adherence to service level agreement targetsIn addition to that, having been a System and Application Compliance Manager, Solution Analyst, Application Developer, Technical Support staff, an IT Consultant and a Database Administrator with wide ranging responsibilities throughout my career, it gives me the opportunity to have a unique ability to understand and navigate through complex multi-disciplinary challenges with successful outcomes. Actual experience has taught me that my strength and professional values are:- I am driven by result that focus on client and the business utilising human centred design concepts.- Big and great ideas with follow through execution. Execution is what matters, and I execute well.- Passionate about anything technology. I'm such a geek but I believe technology driven innovations leads to not only competitive differentiation, but community empowerment through collaboration, knowledge sharing, education and so much more.- I love challenges. Throw me a complex challenge and I'll accept it.- Innovate and innovate. Humanity is where we are through innovation. There is no standing still as innovation is a constant.I love making new professional acquaintances. Reach out if you want to talk technology, business or sports.
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Head Of Applications, Information And SolutionsVictoria Legal AidMelbourne, Vic, Au -
Head Of Applications, Information And SolutionsVictoria Legal Aid Jun 2018 - PresentMelbourne, Victoria, Au• Contribute to the Digital Transformation and Technology’s strategy and yearly planning in alignment with organisation priorities.• Foster strong relationships with business leaders to integrate technology solutions that enhance client experiences and business outcomes.• Enable the uplifting of VLA’s cyber security posture, VPDSF attestation and data reporting and governance capabilities.• Lead a high-performing team of IT professionals, fostering a culture of excellence and continuous improvement in service delivery.• Oversee a multi million dollar budget ensuring cost-effective and compliant solutions.• Manage the full lifecycle of applications ensuring the continued alignment with business needs.• Ensure applications and information (including those of external service providers) are in line with corporate responsibility, environmental and technical policies and applicable standards and legislation.• Manage relationships with vendors and service providers, ensuring service delivery meets VLA’s technical standards and business needs. -
System And Application Compliance ManagerVictoria Legal Aid Apr 2017 - Jun 2018Melbourne, Victoria, Au• Identified and mitigated risks in delivering digital and technology services, driving strategic planning and implementation.• Leading the strategic planning and implementation process to achieve business priorities across all technology-based services.• Led cloud compliance and assurance processes, ensuring adherence to privacy, security, and data protection standards.• Developed and maintained ICT policies and standard operating procedures to optimise business operations. -
Applications ManagerDevelopment Victoria Apr 2016 - Apr 2017Melbourne, Victoria, Au• Managed a team of Applications Analysts, ensuring resource optimization and work-life balance.• Oversee application support and maintenance operations for all of the organisation’s enterprise applications.• Provided technology leadership and advised on process and system improvements.• Collaborate with the business to analyse process and system improvements to align with business needs.• Negotiate and manage SaaS contracts and maintain service level agreements.• Manage relationships with vendors and service providers, ensuring service delivery meets Development Victoria’s technical standards and business needs. -
Solutions AnalystVictoria Legal Aid Feb 2015 - Apr 2016Melbourne, Victoria, Au• Advised on technology solutions to enhance business processes and working practices• Researched, analysed and recommended efficient and cost-effective end to end solutions which involved diverse platforms, software, hardware, technologies and tools to support and enhance business processes and working practices.• Coordinated application support for key organizational systems, ensuring operational efficiency.• Conducted business process improvement activities utilising Business Process Reform (BPR) concepts. • Managed end-to-end project implementation, ensuring alignment with business goals. -
Business AnalystVictoria Legal Aid Jul 2012 - Jan 2015Melbourne, Victoria, Au• Conducted in-depth analysis and provided recommendations for efficient, cost-effective technology solutions.• Write business justification and requirements documentation.• Managed end-to-end project implementation, ensuring alignment with business goals. -
Database AdministratorVictoria Legal Aid Jul 2007 - Jul 2012Melbourne, Victoria, Au• Managed all database administration task including administration, maintenance, backup, optimisation and monitoring of Microsoft SQL database and SQL cluster.• Collaborate with data warehouse team to oversee and monitor Victoria Legal Aid’s data warehouse environment.• Coordinated with integration analyst to design and implement integration solution using Microsoft BizTalk.• Actively participated in the day to day maintenance and monitoring of Victoria Legal Aid’s IT infrastructure. -
Senior It ConsultantHigher-Reason Pty. Ltd. Jan 2005 - Jul 2007Thomastown, Victoria, Au• Designed scalable IT solutions for medical centres, aligning technology with business goals.• Managed client relationships, delivering tailored technical solutions. -
Application Support ConsultantMonet Technologies May 2003 - Dec 2004• Overseeing the resolution of client issues and managing feedback during support calls.• Collaborate with the Development Manager to ensure that issues and bugs identified are promptly resolved.
Ken Chee Skills
Ken Chee Education Details
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Rmit UniversityApplied Science (Information Technology)
Frequently Asked Questions about Ken Chee
What company does Ken Chee work for?
Ken Chee works for Victoria Legal Aid
What is Ken Chee's role at the current company?
Ken Chee's current role is Head of Applications, Information and Solutions.
What is Ken Chee's email address?
Ken Chee's email address is ke****@****ail.com
What schools did Ken Chee attend?
Ken Chee attended Rmit University.
What skills is Ken Chee known for?
Ken Chee has skills like It Strategy, Digital Innovation, .net, Windows Server, Stakeholder Management, Microsoft Sql Server, Business Analysis, Communication, Team Leadership, Relationship Building, Cloud Applications, Business Process.
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