Ken Chee Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, AU

• Contribute to the Digital Transformation and Technology’s strategy and yearly planning in alignment with organisation priorities.
• Foster strong relationships with business leaders to integrate technology solutions that enhance client experiences and business outcomes.
• Enable the uplifting of VLA’s cyber security posture, VPDSF attestation and data reporting and governance capabilities.
• Lead a high-performing team of IT professionals, fostering a culture of excellence and continuous improvement in service delivery.
• Oversee a multi million dollar budget ensuring cost-effective and compliant solutions.
• Manage the full lifecycle of applications ensuring the continued alignment with business needs.

Melbourne, Victoria, AU

• Identified and mitigated risks in delivering digital and technology services, driving strategic planning and implementation.
• Leading the strategic planning and implementation process to achieve business priorities across all technology-based services.
• Led cloud compliance and assurance processes, ensuring adherence to privacy, security, and data protection standards.
• Developed and maintained ICT policies and standard operating procedures to optimise business operations.

Melbourne, Victoria, AU

• Managed a team of Applications Analysts, ensuring resource optimization and work-life balance.
• Oversee application support and maintenance operations for all of the organisation’s enterprise applications.
• Provided technology leadership and advised on process and system improvements.
• Collaborate with the business to analyse process and system improvements to align with business needs.
• Negotiate and manage SaaS contracts and maintain service level agreements.
• Manage relationships with vendors and service providers, ensuring service delivery meets Development Victoria’s technical standards and business needs.

Melbourne, Victoria, AU

• Advised on technology solutions to enhance business processes and working practices
• Researched, analysed and recommended efficient and cost-effective end to end solutions which involved diverse platforms, software, hardware, technologies and tools to support and enhance business processes and working.
• Coordinated application support for key organizational systems, ensuring operational efficiency.
• Conducted business process improvement activities utilising Business Process Reform (BPR) concepts.
• Managed end-to-end project implementation, ensuring alignment with business goals.

Melbourne, Victoria, AU

• Conducted in-depth analysis and provided recommendations for efficient, cost-effective technology solutions.
• Write business justification and requirements documentation.
• Managed end-to-end project implementation, ensuring alignment with business goals.

Melbourne, Victoria, AU

• Managed all database administration task including administration, maintenance, backup, optimisation and monitoring of Microsoft SQL database and SQL cluster.
• Collaborate with data warehouse team to oversee and monitor Victoria Legal Aid’s data warehouse environment.
• Coordinated with integration analyst to design and implement integration solution using Microsoft BizTalk.
• Actively participated in the day to day maintenance and monitoring of Victoria Legal Aid’s IT infrastructure.

Thomastown, Victoria, AU

• Designed scalable IT solutions for medical centres, aligning technology with business goals.
• Managed client relationships, delivering tailored technical solutions.

• Overseeing the resolution of client issues and managing feedback during support calls.
• Collaborate with the Development Manager to ensure that issues and bugs identified are promptly resolved.