Ken Merkel Email & Phone Number

Edmonton, Alberta, Canada

We release human potential in organizations through unique transformational methods. Our SciFi Hive methodology opens up minds to unlimited possibilities and we follow that up with a toolbox full of tools to realize future visions created by your organization exponentially faster. No matter what type of organization you are...corporation, non-profit, municipality, association, even government we can help you realize your potential through people, processes, and technology.

Partner with innovators to generate and deliver software as a service solutions. Current projects include:- http://horsepowermetric.com - employee engagement system based on http://www.primalmanagement.com/- http://lekrem.ca - several Proof of Concept systems from multi level bartering to shared economy systems

Edmonton, Alberta, Canada

Edmonton, Alberta

Leading business change through technology and engaging passionate staff with a one government and citizen/client centric focus.

Driving business process modernization through the Technology Business Management (TBM) framework. Significant organizational change to use data, controls, and technology to incorporate fact based decision making into processes to promote value based measurement of programs and services.

Lead a team of ITIL based Service Management professionals to implement enterprise level controls around the service development lifecycle. With a strong understanding and focus on business needs, drove several organization wide initiatives that focus on results to improve incident and change control while remaining agile. Introduced financial and capacity controls through transparency with a consumption reporting system (the first step in Technology Business Management introduced in my next role within the GoA).

Lead team that completed a major call center transformation from an on-site center to a distributed home agent center in a few short months. With a very confined budget and short timelines through a lean startup methodology we implemented a distributed contact center that was years ahead of it's time.

Coach Certification, Exponential Organization - Innovation Culture

Development of exponential business models for corporations, SME's, industries, institutions and governments.

Certificate, Understanding Behavioral Transformation

Activities and Societies: Behavioural transformation research The foundations of behavioral transformation, a framework for addressing.

Certificate, Foundations Of Exponential Thinking

Activities and Societies: Exponential Organizations, Cultural Shifting, Organizational Design for Exponentials Join a cohort.

Exponential Impact

Understand Exponential Tech See beyond disruption to opportunity

Certificate, Practicing Exponential Foresight

Activities and Societies: Foresight, prediction, exponential technology Collaborate with like-minded leaders in hands-on, skill-building.

Senior Executive Development Program

Project Management

Management Development Program

Computer Technology/Computer Systems Technology