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Ken is a proven visionary and outcome-oriented thought leader with 30+ years of compounded experience in the development and implementation of cutting-edge information technology, business process improvement (and automation), and other successful government transformation strategies. His rare combination of diverse and specialized knowledge, big-picture perspective, ability to clearly communicate complicated issues (while simplifying problem-solving), nurturing and collaborative style, and ability to sustain trusted relationships with sponsors and customers have helped him achieve a record of performance excellence that is seldom surpassed. With government-agency leaders, he has specialized in complex, adaptive solutions engineering, decision-support-enabled governance, enterprise-architecture frameworks (and transition roadmaps), targeted data analytics, insightful business intelligence, secure cloud computing approaches, proactive cybersecurity methods and measures, and (customer-driven) innovative transformation, aided by continuously combining agile strategy-planning and -execution, with effective investment management, performance management, portfolio and program management, and organizational development and change management processes and tools -- to streamline the provisioning of federal services to often-underserved public consumers. His extensive government experience (domestically and internationally) includes work with the U.S. departments of Defense, State, Justice, Veterans Affairs, Homeland Security, Health and Human Services, Commerce, the Treasury, the Interior, and "agencies" like the GAO, GSA, OMB, OPM -- and much of the Intelligence Community (plus several "foreign" government entities).
Klm Consulting Inc.
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Managing Director, Gov'T. Mgmt. ConsultingKlm Consulting Inc. Nov 2019 - Present
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Mitre Portfolio Manager: Health Mission, U.S. Department Of Veterans AffairsMitre Dec 2018 - Nov 2019Mclean, Va, UsIn this role, Ken aimed to help VA leaders improve their capabilities to service the needs and expectations of America’s Veterans by providing higher quality healthcare, while enhancing the utility of electronic health records, relying more on community care, streamlining supply chain management, and increasing the use of Telehealth delivery mechanisms, while also advancing medical knowledge through innovative research and the astute application of advanced analytics. -
Mitre Portfolio And Program Manager, For U.S. Department Of Veterans AffairsMitre Oct 2012 - Nov 2019Mclean, Va, UsIn addition to managing MITRE relationships with executives and senior managers within the Department of Veterans Affairs, Ken actively facilitated enterprise-wide integration of critical business processes, information and data flows, as well as enterprise shared services -- to include partnering with other key stakeholders in the Department of Defense, the Internal Revenue Service, the Social Security Administration, and other agencies. Notable achievements during this period included leading a pro bono NVTC team on behalf of MITRE and NVTC, which consisted of a consortium of companies like BAH, SAIC, HP, and IBM, for the purpose of conducting an independent assessment of VA medical centers (pursuant to the Choice Act), which resulted in many actionable recommendations related to VHA's challenges with the timely scheduling of Veterans appointments for VHA's healthcare services. -
Mitre Senior PrincipalMitre Aug 2003 - Nov 2019Mclean, Va, UsIn this role, Ken served as trusted advisor and honest broker to government executives in agencies embarked upon challenging transformation initiatives that require the rigorous application of many specialized skillsets, including strategic planning, business relationship management, investment management, portfolio management, organizational development, enterprise architecture, shared services, cloud computing, value management, program management, transition management, process improvement, enterprise governance, operations modeling, data analytics, and disciplined risk management (including financial crimes enforcement and prevention/recovery of improper payments). Notable achievements also included leading a MITRE independent assessment, commissioned by the SecVA of the Department' CIO's status and progress with respect to consolidating all IT-services (between 2006 and 2008) under the direction of OIT (in Washington DC), which had previously been "owned" by individual directors of facilities in VHA, VBA, and NCA all across the country. This months-long analytical effort required visits to many Medical Centers, Regional Offices, and Cemeteries around the country (in addition to those at VACO) -- and led to the production of numerous actionable recommendations that are still being addressed today. -
Mitre Senior Principal, Achieving Government EfficienciesMitre Aug 2003 - Nov 2019Mclean, Va, UsStrategic consulting around these competencies: business strategy and transformation planning, business process reengineering, enterprise architecture, investment planning, organizational change management, and performance management. Offers advice typically focused on the sharing of government information (pursuant to security and privacy controls), common business processes, shared IT-services (and infrastructure), cloud computing, performance improvement techniques -- and the leveraging of "best practices" for all of the above -- across agencies and departments of the federal government. Notable achievements during this period included active participation in a significant pro bono contribution to NVTC's independent assessment (by MITRE, IBM, SAIC, BAH, and other companies) of Arlington National Cemetery's challenges with the management of Veteran's burial and memorial operations -- which resulted in many actionable improvement recommendations that are still being implemented. (An 18-month engagement with HHS during this period, involved direct support for the Office of National Coordinator for Health IT, specifically to help define a governmentwide data, or Informatics, architecture for federal healthcare agencies such as HHS, VHA, CMS, IHS, and DoD.) -
Mitre Senior Principal, Government Infrastructure Modernization Services - InternationalMitre Aug 2003 - Nov 2019Mclean, Va, UsIn this role, Ken leveraged his decades of earlier-career experience working in multiple international cultures and his 21st-century MITRE development as a trusted advisor and honest broker to U.S. federal executives, to enable government leaders beyond America’s borders to tackle their most challenging change and transformation initiatives. Almost always, this requires the rigorous application of many bundled, specialized skillsets more or less simultaneously – to include strategic planning, business relationship management, investment management, portfolio and program management, organizational development, transition management, operations modeling, advanced data analytics, cybersecurity, and proactive risk management – all in a holistic, or complementary, manner to optimize performance and productivity. This requires the cultural adoption of innovative management strategies, methods, and tools to achieve uncompromised cybersecurity, or to sustain any other ambitious, high-maintenance campaign to improve the quality and value of government services. Any single initiative may aim to achieve a target outcome such as: enhanced productivity via the “best use” of internal resources, real-time monitoring of (and timely support for) new infrastructure technologies, or applying smart-city methods in an urban area that relies on different types of electronic sensors and data collection to supply information needed to situation-manage critical assets more efficiently. -
Chief Engineer, Enterprise Transformation DivisionMitre Aug 2003 - Apr 2009Mclean, Va, UsServed as Division SME and technical mentor for Enterprise Transformation related disciplines, e.g., Strategic Planning, Strategy Management, Enterprise Architecture, BPM, SOA, Governance, OCM, Communications, etc. -
Editorial Director, Government BulletinBpminstitute.Org Nov 2006 - May 2019Westborough, Ma, UsEdited articles and presentations for publication by the online Government Bulletin of the BPMInstitute.org. Also served as a featured contributor of articles. -
Technical DirectorOracle Jul 1999 - Aug 2003Austin, Texas, UsEnterprisewide Solutions, e.g., CRM, ERP, and Supply Chain; focused on clients in Telco vertical (BellSouth, AT&T, Sprint, Verizon, etc.); covered mid-Atlantic and Southeast regions of US. -
Program ManagerItt Dec 1981 - Jul 1999Stamford, Connecticut, UsMost of this period was spent in Europe, serving NATO, DoD, and State Department clients in countries like Germany, Belgium, Italy, the Netherlands, Croatia, Hungary, Greece, Turkey, the UK, etc.; the rest of the time was spent in Washington DC, Paramus NJ, and Colorado Springs. (Notable acievements during this period included leading a successfully executed subcontract with BAH, which addressed the need for the continuous monitoring and delivery of medical care to be provided to injured military servicemembers, as they were being transported (en-route, via vehicles and aircraft ) from "battlefield" locations overseas to intermediate care facilities (e.g., in Europe), and from there to military hosptials and other medical care facilities in CONUS (the continental US).
Ken Mullins Skills
Ken Mullins Education Details
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University Of Southern CaliforniaInformation Systems Management -
University Of Georgia School Of LawInternational Law And Legal Studies -
University Of MarylandPublic Administration -
Augusta UniversityCriminal Justice And Corrections -
Eastern Kentucky UniversityPolitical Science And Government
Frequently Asked Questions about Ken Mullins
What company does Ken Mullins work for?
Ken Mullins works for Klm Consulting Inc.
What is Ken Mullins's role at the current company?
Ken Mullins's current role is Exec. Dir. KLM CONSULTING (LION/30,000) ~ Optimizing Gov't Srvcs. ~.
What is Ken Mullins's email address?
Ken Mullins's email address is mu****@****aol.com
What is Ken Mullins's direct phone number?
Ken Mullins's direct phone number is +170344*****
What schools did Ken Mullins attend?
Ken Mullins attended University Of Southern California, University Of Georgia School Of Law, University Of Maryland, Augusta University, Eastern Kentucky University.
What are some of Ken Mullins's interests?
Ken Mullins has interest in Children, Civil Rights And Social Action, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights.
What skills is Ken Mullins known for?
Ken Mullins has skills like Program Management, Enterprise Architecture, Management, Integration, Strategic Planning, Governance, Management Consulting, Cloud Computing, Change Management, Security, Business Strategy, Business Transformation.
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