Executing AMC’s strategic technology vision, driving operational excellence, and fostering a culture of continuous improvement and efficient service delivery in our technology roadmap.Oversee the daily operations of AMC’s information technology systems and operations.Manage IT systems and operations in our Boston headquarters, fourteen lodges from New Jersey to Maine, eight high mountain huts.Plan, design, and implement new technologies to meet the growing needs of AMC’s mission.Lead AMC’s infrastructure and systems performance, architecture, and growth using metrics for efficient scaling and cost management.Responsible for security of systems, networks, telecommunications, and enterprise information.

Digital Guardian (Acquired by Helpsystems 2021 and now part of the Helpsystems DLP security product offering) is an industry leading DLP plus data-centric Endpoint Detection and Response (EDR) all from a single cloud-delivered, big-data analytics service. See, understand and stop threats to your sensitive data from insiders and outside attackers.

Continuum is a product and process innovation company that uses specialized research to develop and define product strategies and create new product designs. Industries verticals include Medical, Financial, Consumer Products, Education, Retail, Hospitality, and Social. Continuum is a 200 employee global company with studios in Boston, LA, Milan, Seoul, and Shanghai. Manage Continuum Service Desk Team to ensure all service requests are resolved in a timely manner and all service levels are met. The Service Desk supports all Windows, MAC, mobile devices, Microsoft Office Applications, O365, phones, Skype for Business, printers, and conference room technology. Manage the Server / Network Infrastructure Team to ensure all servers, networks, business applications, and data are available. Team is responsible for backup / recovery of all company data. Technology includes Dell Servers, Juniper networking, Aruba, EMC, Nimble, and EMC.

The Director of Information Technology is responsible for managing the day-to-day technology support service for all Overlook employees and residential technology. Reporting to the CFO, the Director of Information Technology creates the strategic technology plan and supporting budget plan. This role manages and provides direction to the IT team, vendor management, and managing all IT related projects to completion.

Imprivata is a security solutions company that develops software solutions that simplify access to applications and data while improving security. Imprivata offers a single sign on solution that optimizes access to virtual applications. Imprivata offers a secure HIPAA compliant text messaging application for text, photo, group, and cross organization messaging.Provide IT leadership for a rapidly growing business. Ensure infrastructure is secure, scalable, and highly available, and recoverable. Establish a Service Desk oriented support culture along with the processes, policies, and tools. Create IT partnership with all teams in the business to help with planning and implementation of technology solutions needed by their teams.

Responsible for technology leadership, strategy, operations and budget for all corporate technology and SaaS online customer community platform. Led the design, implementation, and operations of a cutting-edge collaborative software platform for Fortune 500 brands that scaled to host nearly 600 online communities.Architected and implemented a new corporate network for 400 employees moving to a new facility with no operational downtime or lapse in critical services.Led the company’s server and storage virtualization initiative: Reduced co-location costs and hardware requirements.Migrated internal and SaaS production systems to an EMC Storage solution improving data management and recovery efficiency.Identified and evaluated vendors, negotiated competitive pricing and service levels and managed vendor relationships and service delivery.Created, implemented and managed standardized customer and employee technical support procedures and SLAs to support a 24/7/365 response and 99.9% uptime client contractual commitment.Provided expertise in technology, security and compliance for all client contracts. Worked directly with client IT security staff and client attorneys.Initiated, developed and executed first-ever disaster recovery and business continuity plan for company.Created Project Management Center for all IT related projects to map resources with business priorities ensuring on time, on budget delivery.Implemented intranet knowledge management solution, improving employee efficiencies by having a central information depository.Led ongoing partnership with Software Engineering Team to implement source code management for development, qa and production software deployments.Developed and led numerous critical IT teams: defined team function and scope, determined necessary talent.Partnered with Sales & Marketing to deliver technology solutions. Implement content management, Google analytics, SEO, and lead generation solutions.

Magnolia Computer is an IT consulting company providing infrastructure design, implementation, and support to its clients.Provided infrastructure, network, web development, and desktop support services to clients such as: Schooner Capital, Schooner Asset Management, and Communispace.