Kenna Chen Email & Phone Number

California, United States

Fremont, California, United States

• Successfully resolved 95% of complex employee disputes and conflicts, maintaining high employee satisfaction• Achieved a 10% improvement in employee morale through the development and execution of employee engagementinitiatives• Led the onboarding new hire training for Gotion Inc. for all US employees, which includes creating the presentations organizing the schedule for new hires, setting up new employee benefits and everything else required for all new hires• Conducted exit interviews resulting in actionable insights, contributing to a 15% decrease in turnover• Ensured company-wide compliance with labor laws and regulations, reducing legal risks by 20%• Provided coaching and support to managers, leading to a 25% increase in the quality of performance evaluations and goal setting• Designed and delivered training programs on diversity and inclusion, conflict resolution, and leadership development,leading to a 20% increase in employee skills• Identified skills gaps and implemented training initiatives, resulting in a 15% improvement in overall team capabilities• Tracked and measured the effectiveness of training programs, consistently achieving a 90% satisfaction rate among participants• Streamlined the benefits enrollment process, reducing errors by 25% and ensuring a smooth transition for employees• Conducted annual benefits audits, resulting in cost savings of 10% through plan optimization• Provided expert guidance to employees, resolving 95% of benefits-related questions and issues within 24 hours• Proficiently managed HRIS systems, maintaining accurate employee records and generating insightful HR analytics, resulting in a 15% increase in data accuracy• Developed customized HR reports that supported data-driven decision-making for management, leading to a 10% improvement in HR processes• Implemented process improvements, resulting in a 20% increase in HR data accuracy and efficiency.

Fremont, California, United States

• Maintain and update medical health recordkeeping systems for approximately 130 Patients daily• Ensure compliance with medical accreditation guidelines and legal requirements, improved efficiency by 20% since joining the team• Manage recordkeeping for contract workers, including OSHA 300, 301, and 301A logs, and liaise with the agency side to ensure all necessary forms are completed• Respond to over 50 calls and 60 email inquiries from internal stakeholders and third-party vendors, including insurance adjusters, external investigators, and copy service vendors• Act as a liaison and facilitate communication between employees, insurance, EHS, production, and HR• Distribute wage statements to over 50 employees and communicate with the HR department to follow up on PTO and sick time• Analyze and interpret data from medical health recordkeeping systems to identify trends and patterns in workplace injuries and illnesses• Create monthly reports on workplace health and safety metrics, including injury rates, lost time incidents, and workers' compensation claims• Develop and maintain a database of employee health information to track trends in health risks and ensure compliance with legal requirements• Collaborate with cross-functional teams to identify opportunities for improving workplace health and safety based on data analysis• Conduct root cause analyses of workplace injuries and illnesses to identify underlying factors and recommend corrective actions• Develop and implement data-driven strategies for preventing workplace injuries and illnesses, such as training programs, safety campaigns, and ergonomic improvements.• Use statistical analysis tools to evaluate the effectiveness of workplace health and safety programs and identify areas for improvement.

San Francisco, California, United States

• Conduct phone screenings and use ATS to track 30 employee candidates per week.• Increased onboarding rate from 15% to 25%• Manage full circle process for onboarding and termination of approximately 30 employees per week, including I-9, E-Verify, insurance plan, background checks, and account setup• Manage health and welfare plans for over 50 employees daily, including enrollments, changes, and terminations, and ensure accurate processing of required documents through payroll and insurance providers.• Record-keeping and proper deduction of benefits statements and working with account payable to process benefit billing and reconciliation• Provide customer service functions by responding to over 40 employee requests and questions daily• Submit online investigation requests and assist with new-employee background checks• Reconcile benefits statements for over 500 employees per month• Responsible for triaging general HR inbox, incoming calls, and in-person employee visits to the Department• Assist with the preparation of monthly and yearly performance review processes• Manage calendar and schedule about 20 meetings and 10 interviews as requested by the VP of HR• File over 50+ documents into appropriate employee files and create badges and set up hospital access for new hires and new hire orientation• Prepare monthly turnover report, onboarding report, and LOA report.