Kenneatha Williams Email & Phone Number

Bethesda, Maryland, United States

* Proactively reach out to clients daily providing them with their upcoming renewal subscription information to begin the renewal process.* Manage lead lists/renewal portals to maximize time, effort, and sales.* Analysis reports, research and input data to ensure Accounts are accurate and up-to-date.* Develop innovative new ways to reach renewable opportunities.* Conduct meetings with clients to discuss their subscription(s), usage and any additional needs.* Answer billing and minimal technical support questions.* Follow up and collect renewal subscription payments.

Greensboro, North Carolina, United States

* Met with Clients to discuss & plan scope of work* Schedule and manage all appointments for installation, measuring, and follow-up work.* Process all quoting and billing through QuickBooks. * Follow-up with past due invoices. * Maintain all supplies needed for the office, installer truck, and job sites.

Greensboro--Winston-Salem--High Point Area

* Collaborate with Designers and other team members daily to discuss new and/or current sales opportunities.* Greet and assist clients in the Showroom.* Create detailed cabinet designs in-line with the Builders specifications, architectural drawings, and the clients’ vision(s) in 20/20 Design. * Coordinate design jobs from beginning to end; quoting, negotiating pricing, approving & processing orders, scheduling deliveries & installations, as well as any follow-ups and final walkthroughs. * Solve practical problems and deal with a variety of variables in situations in a timely manner.

*Daily interaction with Management, Sales Team, Vendors, Installation Crew, Customers & other Staff members throughout the company.*Schedule, plan, & maintain daily Install/Renovation Google calendar.*Provide product knowledge, pricing, & stock availability.*Process & place order with local vendors.*Create, research, & process quotes, orders, & layouts via Estimators/Customers.*Verify & correct (when needed) processed orders, layouts, invoices, etc.*Resolve various issue in a timely manner.*Process billing & completion of Renovation/Installation jobs.

*Responsible for maintaining relationships with over 50 clients in the Baltimore area. *Serve as the Primary contact for clients.*Manage and resolve conflicts affecting clients to ensure repeated business as well as the client’s loyalty.*Establish budgets with clients and company.*Identify new sales opportunities within a client’s portfolio to reach company’s sales target.*Negotiate & maintain sales and/or service contracts.*Interact & coordinate with sales team and other departments working on the same account.*Prepare reports for clients which illustrate quarterly sales, annual forecasts, accounts statues, & other valuable metric data.

Associate'S Degree, Business Administration And Management, General

High School Diploma