Ken Luu Email & Phone Number

Abbotsford, Victoria, Australia

Lead team with integrity, providing clear direction, motivating and supporting staffIdentify and support training and on the job coaching requirements for team membersCoordinate and self-manage client/stakeholder enquiries, ensuring that quality standards and time constraints are continuously delivered to a high standardMaintain and optimising the use of.

Docklands, Victoria, Australia

As a technical team lead in the operations area, you need someone who's not just proficient in technical skills, but also capable of leading and inspiring a team to achieve its goals. Here's how I fit into that role:Technical Proficiency: I have a strong foundation in technical concepts, programming languages, and finding innovative ways to do things. My.

Melbourne, Victoria, Australia

Technical Team Management and Broadband OperationsTeam LeadershipSubject Matter ExpertContinious Process ImprovmentFloor escalations and supportBroadband and Technical Support Team Leader Responsibilities:Subject Matter Expert - End to end Broadband [Pre and Post Provisioning]The Technical Case Management Team Lead has two main areas of impact. This role.

Moonee Ponds, Victoria, Australia

• Manage and resolve escalated customer faults and orders within - Agreed case management process - Liaise with relevant stakeholders to resolve the customer fault or order - Maintain consistent customer communication so.
• Provide advanced technical support in regards telecommunications and TV technologies
• To recognize opportunities for improvements to procedures by pro-actively offering ideas and solutions
• Developing and maintaining knowledge and skill in order to be able to create solutions to technical/application client problems and queries

Moonee Ponds, Victoria, Australia

TV and Broadband Technical Support

Moonee Ponds, Victoria, Australia

TV Technical Support

Melbourne CBD - Première Flagship Branch

Started the ranks from the bottom as a casual customer service representative at the small Thomastown branch. Quickly worked up the ladder to a full time role within less than 3 months and was given the responsibility as a duty manager a medium size branch Coburg. The next 6 months moved by quick and was promoted to an Assistant Store Manager at the.

Niddre/Essendin

Dick Smith Electronics while it was still an electronics store before Woolworths decided to remove all the "Bits & Bops" electronics side of things away. Moved onto Jaycar Electronics before Dicksmith crashed and went into "Liquidation". During my time at DIck Smith Electronics it was still a profitable organization.

Keilor, Victoria, Australia

Coles Express - Customer Service Office - Store Manager in TrainingAssist run and manage the daily operations of a Coles Express Branch.As well as running the fuel and petrol daily operations it also includes managing the retail side which is essentially running a Coles mini-supermarket.- Leadership- Merchandising- Inventory Management- Workforce.