Kennedy Eusebius Email & Phone Number

Papar, Sabah, Malaysia

Quality Control International Cross border Specialist1. Handle E-commerce Shopee, TikTok and TEMU.2. Ensure there are no delays in delivery services.3. Reviewing export and import shipments via email manifest and pre-alert email.4. Ensure packaging meets the correct standards and SOPs.5. Record daily data received by Shopee, TikTok and TEMU via email received.6. Managing the receipt of shipments from international countries such as China, Vietnam, Indonesia, Japan and Korea.7. Manage Shopee Cross Border (China, Vietnam, Indonesia, Japan and Korea), Shopee Sea, Shopee Air TikTok Cross Border (China), and TEMU Cross border.8. Manage return goods services.9. Handling the delivery of goods within a strict schedule, from 24 hours to 72 hours including weekends and public holidays.10. Manage items sent to the wrong address (Wrong Drop) and resend to the correct address.11. Communicate with logistics agents and E-commerce platforms to ensure all information and goods are received safely or damaged.

Papar, Sabah, Malaysia

Quality Control International Cross border Specialist1. Data Entry2. Daily Report3. Handle E-commerce platform (Shopee, TEMU and TikTok).4. Coordinate with Operation team to finish daily task.5. Coordinate with Customer Service to handle problematic parcels.

Papar, Sabah, Malaysia

1. Provided customer service by utilizing a deep understanding of store products and services.2. Assisted customers by offering advice and guidance tailored to their specific needs and wants.3. Developed strong communication skills by engaging in frequent discussions with customers and team members.4. Handled all payment processes, issued receipts, and maintained efficient purchase transactions for customer.5. Managed and organized store inventory, efficiently stocking shelves and labeling merchandise clearly.

Malaysia

1. Worked well independently2. Developed a business plan3. Engaged in market research4. Created a product description5. Observed market trends6. Employed digital marketing strategies7. Develop positive customers relationship8. Monitored financial data and inventory levels.9. Managed selling and buying of goods and services.

Sabah, Malaysia

Student Trainee at STB for 3 months in Marketing Position.1. Completed assigned tasks within expected deadlines.2. Prepared professional packets and PowerPoint presentations.3. Collaborated with the team to share valuable industry insights.4. Managed phone, email inquiries, and social media marketing tasks.5. Helped prepared Tour Plan and itinerary for tourist6. Acted as a Tourist Assistant and recommended tourist attractions to tourists.7. Assisted the Marketing Manager in creating an itinerary for tourists8. Demonstrated strong attention to detail in filing, bookkeeping, and data entry.9. Demonstrated strong time management skills by efficiently handling concurrent tasks assigned by the marketing manager and other administrative responsibilities

Papar Sabah

1. Assisted customers with inquiries, addressing complaints, and provided product/service details.2. Managed payments, issuing receipts, and ensured smooth purchase transactions.3. Oversaw store organization and streamlined purchase procedures.4. Collaborated with colleagues to surpass sales targets, notably during peak seasons.5. Identified and acquired merchandise aligning with customer preferences and needs.6. Cultivated a positive shopping atmosphere, enhancing customer experiences.7. Streamlined inventory operations, ensuring accuracy and efficient stock management.

International Marketing, International Marketing, Cgpa 3.32

Activities and Societies: Bengkel & Pertandingan Seni Khat Arab 2019 Participants Christmas Carol UMSKAL 2019 Committee Member.

Accounting Programme, Accounting, 2.37

Activities and Societies: Computerized Accounting with Mr. Accounting 2019 ParticipantsAccounting, Economic, Mathematics, Business.

Sijil Pelajaran Malaysia (Spm), Accounting

Bahasa Melayu, Bahasa english, Pendidikan Moral, Sejarah, Mathematics, Science, Additional Mathematics, Prinsip Perakaunan, Ekonomi Asas.