Kennedy Obinna
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Kennedy Obinna Email & Phone Number

Service Desk Analyst at NHS Business Services Authority
Location: United Kingdom 5 work roles 5 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
NHS Business Services Authority
Role
Service Desk Analyst
Location
United Kingdom
Company size
1941 employees

Who is Kennedy Obinna? Overview

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Quick answer

Kennedy Obinna is listed as Service Desk Analyst at NHS Business Services Authority, a with 1941 employees, based in United Kingdom. AeroLeads shows a matched LinkedIn profile for Kennedy Obinna.

Kennedy Obinna previously worked as SOC Analyst intern at Encryptedge Labs and Service Desk Analyst at Andreotti Furniture. Kennedy Obinna holds Master Of Computer Applications - Mca, Information Technology from University Of The West Of England.

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NHS Business Services Authority

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Profile bio

About Kennedy Obinna

IT infrastructure and service management professional with over 10 years of extensive expertise in enhancing operational efficiency and network security. Demonstrates strong analytical skills and leadership in implementing cutting-edge security measures and driving automation, resulting in significant improvements in company performance. Passionate about staying at the forefront of cybersecurity developments and contributing to organizational growth through innovative solutions and strategic foresight.Skills • Attention to details• Problem-Solving• Analytical skills• Leadership• Communication• Interpersonal Skills• Customer Service• Multi-tasking• Active directory• VMware• Hyper-V• ISO 27001• GDPR• Microsoft 365• Network Security• System Troubleshooting• Patch Management• Zendesk• ServiceNow• Power Automate• Mobile Device Support

Current workplace

Kennedy Obinna's current company

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NHS Business Services Authority
Nhs Business Services Authority
Service Desk Analyst
Highbridge, GB
Website
nhsbsa.nhs.uk
Employees
1941
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5 roles

Kennedy Obinna work experience

A career timeline built from the work history available for this profile.

Service Desk Analyst

Andreotti Furniture

Limassol, Cyprus

• Automated workflows, reducing order times by 40% and enhancing inventory accuracy.• Collaborated with teams to ensure 95% on-time deliveries, boosting customer satisfaction.• Implemented KPIs to monitor performance, achieving a notable increase in operational efficiency.• Aligns goals with stakeholders, driving a 10% rise in company efficiency.• Enhanced order processing, minimizing errors and improving logistics operations.• Spearheaded multi-channel order automation, boosting efficiency and minimizing errors in logistics operations, leading to smoother workflows.

Information Security Analyst (Tier 1)

Access Bank Plc

Rivers, Nigeria

• Implemented WPA3 and 802.1X, reducing unauthorized network access and enhancing security.• Optimized virtual machine deployment, improving server response times by 25%.• Developed and enforced security policies across Microsoft 365, protecting financial data from phishing attacks.• Managed device enrolment for 200+ devices, streamlining processes and increasing deployment efficiency.• Implemented advanced security protocols, substantially reducing unauthorized network access and fortifying overall system protection. • Managed complex Active Directory environments and implemented advanced security protocols, reducing security incidents by 15%.

Mar 2016 - Aug 2021

1St Line It Support

Phcn

Imo State, Nigeria

• Documented customer interactions with 99% accuracy, enhancing CRM efficiency and follow-up.• Delivered comprehensive explanations of products and services, detailing features, benefits, and pricing, leading to a 10% increase in product conversions.• Resolved inquiries across channels with a 95% first-contact resolution, raising satisfaction levels.• Streamlined IT support processes, reducing average ticket resolution time and significantly enhancing system uptime for improved productivity.• Meticulously documented all IT processes and solutions, creating a comprehensive knowledge base that expedited future problem-solving efforts.

Feb 2012 - Aug 2015
Team & coworkers

Colleagues at NHS Business Services Authority

Other employees you can reach at nhsbsa.nhs.uk. View company contacts for 1941 employees →

HR Helen Roqica Helen Roqica Colleague at Nhs Business Services AuthorityBlackpool, England, United Kingdom View → MM Muhammeduzair Master Muhammeduzair Master Colleague at Nhs Business Services AuthoritySalford, England, United Kingdom View → GM Gillian March Gillian March Colleague at Nhs Business Services AuthorityRyton, England, United Kingdom View → CM Craig Maguire Craig Maguire Colleague at Nhs Business Services AuthorityDurham, England, United Kingdom View → JF Jamie-Louise Fletcher Jamie-Louise Fletcher Colleague at Nhs Business Services AuthorityFleetwood, England, United Kingdom View → TB Thomas Brittain Thomas Brittain Colleague at Nhs Business Services AuthorityUnited Kingdom View → MT Macphail Tony Macphail Tony Colleague at Nhs Business Services AuthorityEastbourne, England, United Kingdom View → GB Grant Burnip Grant Burnip Colleague at Nhs Business Services AuthorityNewcastle Upon Tyne, England, United Kingdom View → SP Sharang Paul Sharang Paul Colleague at Nhs Business Services AuthorityNewcastle Upon Tyne, England, United Kingdom View → HJ Hamza Jahangir Hamza Jahangir Colleague at Nhs Business Services AuthorityUnited Kingdom View →
5 education records

Kennedy Obinna education

FAQ

Frequently asked questions about Kennedy Obinna

Quick answers generated from the profile data available on this page.

What company does Kennedy Obinna work for?

Kennedy Obinna works for NHS Business Services Authority.

What is Kennedy Obinna's role at NHS Business Services Authority?

Kennedy Obinna is listed as Service Desk Analyst at NHS Business Services Authority.

Where is Kennedy Obinna based?

Kennedy Obinna is based in United Kingdom while working with NHS Business Services Authority.

What companies has Kennedy Obinna worked for?

Kennedy Obinna has worked for Nhs Business Services Authority, Encryptedge Labs, Andreotti Furniture, Access Bank Plc, and Phcn.

Who are Kennedy Obinna's colleagues at NHS Business Services Authority?

Kennedy Obinna's colleagues at NHS Business Services Authority include Helen Roqica, Muhammeduzair Master, Gillian March, Craig Maguire, and Jamie-Louise Fletcher.

How can I contact Kennedy Obinna?

You can use AeroLeads to view verified contact signals for Kennedy Obinna at NHS Business Services Authority, including work email, phone, and LinkedIn data when available.

What schools did Kennedy Obinna attend?

Kennedy Obinna holds Master Of Computer Applications - Mca, Information Technology from University Of The West Of England.

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