Kennedy Dillow, M.S. Hcm Email & Phone Number

United States

Under the direction of the Vice President of Primary Care, this position is responsible for business analysis, budget development, service planning, goal setting, standardization, and promotion of Saint Francis Medical Center occupational medicine, wellness and employer paid services. The purpose of this position is to increase account growth for SFMC.

Cape Girardeau, Missouri, United States

• Assist the Dean with a variety of tasks including acting as nonvoting member on the College Council, attending leadership meetings, communications to student led organizations for participation in college-wide events.
• Maintain communication with organizations to partner and enhance the student experience.
• Lead and organize university events such as Redhawk Rumble, Harrison College of Business and Computing’s annual holiday tree decorating and charity gift wrapping event, along with the student and faculty spring.
• Attend university meetings and provide feedback from a student’s point of view.

Cape Girardeau, Missouri, United States

• Meet with the leaders within the healthcare system to build relationships, understand roles, and develop the ACO network.
• Conduct research and uncover an issue with skilled nursing facilities in the community-: Finding that the healthcare system could assist with and benefit from the reduction of Emergency Department visits from patients.
• Use Epic electronic medical record to pull data, generate spreadsheets using Excel, provide a list of academic articles related to the topic, related to the overuse of the Emergency Department by skilled nursing.
• Research and findings presented to the Executive Board of Saint Francis Healthcare System.

United States

• Managed front desk operations including customer service and patient scheduling.
• Complete daily task log- fax/scan documents.
• Confirm patient appointments for the following day.
• Participated in Revenue Cycle Management.
• Appointment and patient preparation.

Cape Girardeau, Missouri, United States

• Supported patient experience activities, customer services, and marketing and communications initiatives.
• Managed patient communications by sending out patient reminder text messages, welcome message to all new patients, and sending messages to patients required additional appointments.
• Managing medical record requests to private insurance companies, third party administrators, and the Department of Veteran Affairs, to assist with claims verification.
• Supported purchasing and supply chain management.

Master Of Science - Ms, Health/Health Care Administration/Management

Bachelor Of Science - Bs, Health/Health Care Administration/Management

Activities and Societies: Member of Alpha Xi Delta Sorority, Rho Lambda, Order of Omega, and The National Society of Leadership and Success

High School Diploma

Activities and Societies: Varsity soccer, Beta club, Varsity cheerleading, leader of Pep Club, Member of FCA