Kennedy Huebner Email & Phone Number

Calgary, Alberta, Canada

I have been in the optical manufacturing industry for 10 years. First, working for my family's business, Nova Optical Labs which my family sold to Hoya in 2018. I am a customer service specialist at HOYA, I also oversee semi-finished and finished stock and inventory and in the past did shipping and receiving as well as well as pre-coating. My responsibilities include... Data entry, communicating with customers, guiding customers on products, selling products to customers (when needed), answering phones, communicating with other HOYA regional centers, ordering lenses/product for production, creating excel spreadsheets (when necessary). My position with the company also includes working with the production manager to come with up ideas to better serve our customers (organization, ways to improve turnaround time, maximize customer satisfaction). From being in the industry for many years I am also familiar with pre-coating, quality inspection, and some edging!

Calgary, Alberta, Canada

I worked for my family's business doing pre-coating as well as shipping and receiving and customer service (answering phones, computing jobs, pre-manufacturing). I grew up with my family manufacturing lenses and have been fortunate to gain a lot of knowledge from my family members! My family sold to HOYA vision in 2018 where I continue to learn more knowledge!My responsibilities included... customer service, data entry, shipping and receiving, pre-coating (preparing lenses for anti-reflective coating), quality inspection, and edging. My tasks also included cleaning the lab after hours once a week!

Okotoks, Alberta, Canada

Being a barista at Starbucks was an amazing experience, I learned how to interact and communicate with customers as well as other team members. Starbucks is a very fast past job that requires being able to work in a high intensity environment and requires great customer service skills. The job also required quick recall, memorizing the process and ingredients to each different drink, it is said Starbucks has more than 87,000 different drink combinations. The role taught me not only how to make coffee and other specialty drinks but how to work in a team environment, take instruction, time management and most importantly making work fun. Responsibilities included... creating coffee and other specialty drinks, customer service, distributing food and drink, handling currency, health and safety, cleaning, as well as opening and closing the store!