Kennedy Kramer Email & Phone Number

• Creatively plan and flawlessly execute Event Gifting programs for ITA Group clientele
• Develop creative proposals inclusive of new, exciting, and rewarding merchandise gifts and experiences
• Order and ensure successful delivery of $1 million+ in client orders each fiscal year
• Coordinate with internal team members to integrate Event Gifting into events managed by ITA Group
• Establish and maintain strong relationships with Event Gifting suppliers
• Conduct ongoing, proactive research of products trending in the gifting and retail space

West Des Moines, Iowa

• Managed and tracked all incoming requests for Event Gifting proposals, rework, and miscellaneous requests
• Monitored all Event Gifting orders to ensure successful delivery
• Responsible for management of supplier and client invoices
• Maintained a current database of all Event Gifting supplier information
• Supported Event Gifting Product Buyers in planning and execution of all Event Gifting programs

West Des Moines, Iowa

• Monitored and reported, in partnership with Buying Team, on key order fulfillment metrics for top suppliers
• Tracked and reported trends and challenges concerning suppliers to Buying Team
• Managed $300,000+ in float funds for prepaid suppliers, monitored balances and replenished as necessary
• Responsible for building and maintaining relationships with 100+ ITA Group suppliers
• Identified and addressed challenges that could impede our ability to deliver an exceptional participant experience

West Des Moines, Iowa

• Delivered an excellent participant experience related to award fulfillment
• Negotiated with suppliers on participant issues and resolved issues in a timely manner
• Worked with suppliers to acquire order status updates, shipping dates and tracking information for all orders
• Managed the process and communication around discontinued and out of stock situations
• Monitored on hold order reports and resolved issues for timely placement of orders
• Made recommendations on product, brand and supplier challenges to buyers as appropriate to ensure timely and acceptable resolution

West Des Moines, Iowa

• Supported Event Gifting Buyers with pre and post event planning, execution and reconciliation
• Developed extensive knowledge of internal systems
• Met with suppliers to understand product launches, negotiations and rebate structures
• Managed supplier and manufacturer product information
• Completed an Outdoors and Recreation category project focused on category improvement

Ames, Iowa

• Sold tickets to events using an online ticketing system
• Provided Guests with information about concerts
• Spoke to Guests over the phone and assisted them in purchasing tickets to events
• Maintained a safe and welcoming environment
• Managed apparel and accessories inventory
• Processed cash and credit sales

Ames, Iowa

• Executed set-up and tear down of Puck Shop merchandise
• Maintained merchandise inventory and complete merchandise sales reports
• Monitored, analyzed and reported on merchandising performance results
• Drove revenue growth through timely and impactful merchandise strategies

Urbandale, Iowa

• Assisted brides and bridesmaids in selecting and accessorizing the perfect gown
• Created a memorable and exciting experience for new brides to build excitement for their big day
• Provided excellent customer service by getting to know each client on a personal level
• Updated in-store mannequins and displays bi-weekly with new merchandise
• Responsible for checking orders and keeping clients informed on the status of their order
• Performed administrative work such as answering phones, scheduling appointments and using the P.O.S. system to keep up with information on all clients

New Richmond, Wisconsin

• Filed daily paperwork related to current cases
• Completed large copy and organizational projects
• Answered phone calls from clients of the firm

New Richmond, Wisconsin

• Answered incoming phone calls
• Provided guests with information about salon services
• Maintained salon cleanliness

Bachelor’S Degree, Apparel, Merchandising And Design, Primary Emphasis In Merchandising

Activities and Societies: The Fashion Show, Von Maur Headquarters Job Shadow, New York City Industry Field Study (2017), Cyclone Hockey.

Study Abroad, Fashion Styling Summer Program

I spent five weeks at the London College of Fashion as a styling student. While at LCF, I learned about blogging, fashion hair and makeup.