Conducted daily inventory and item management throughout high volume hours of operation.Oversaw strategy and workflow of 40+ person team, leveraging a consistent approach to relationship building and communication to generate continuously improving performance. Supported over 800 customers daily through query resolution, order assistance, and administrative support.

University of Chicago Alumni & Relations Intern

Collaborated with a team of 30+ consultants as well as with clients in order to identify needs and propose a customized solution to streamlined business process.Managed C-level relationships with industry clients, offering strategic and technical support on solution implementation.

Composed quarterly publications for The University of Chicago’s popular, student-run fashion magazine.Attended bi-weekly workshops to brainstorm writing topics and edit pieces for quarterly publication.

Analyzed company data to provide accurate statistics of corporate activities to new investors and clients.Used Final Cut Pro to synthesize marketing research and company goals, to produce summer advertising, and to create marketing materials.Facilitated the modification of the company brand through ongoing marketing and client relation efforts.

Preparing and serving beverages to Macy’s customers.Advising customers on a variety of drink orders and making recommendations based on their preferences.Responsible for greeting customers with a positive attitude as they enter the store.

Directing 20-person staff through store activities to encourage better customer service.Responsible for closing store after hours as well as making sure all machines are functioning properlyand assisting customers.