Kennedy S. Ward Email and Phone Number

- Full-cycle recruiting for both high-volume and corporate Customer Experience, Pharmacy, and Telemedicine roles- Recruits for hard-to-fill positions across the business in anticipation of major product and service launches- Designed a sustainable recruiting strategy and interview process for high-volume Customer Experience Agent hiring- Develops and maintains consultative relationships with stakeholders and collaborates with leadership in headcount planning meetings- Led the integration of Calendly into Greenhouse and organized integration walkthroughs with over 50 business partners, which resulted in faster, more efficient interview scheduling across the company- Hosts virtual job fairs to meet high-volume headcount requests under tight deadlines and led interview debriefs with panel members to ensure hiring team alignment on all hires- Leads hiring team intake calls and weekly hiring syncs with business partners- Manages the candidate experience by ensuring that candidates remained engaged and informed through each interview stage- Manages talent pipelines and designs sourcing strategies to support upcoming pharmacy and fulfillment site openings

- Full-cycle recruiting for Amazon’s preventative maintenance technician roles in Ohio, Indiana, Kansas, and Texas- Responsible for over 55 open requisitions across 6 sites in 4 states, including AKC1, CMH1, and CLE3 in Ohio, MQJ1 in Indiana, MKC4 in Kansas, and DFW7 in Texas- Led weekly staffing and headcount sync meetings with site managers to discuss open requisitions and active candidates- Sourced passive candidates from Indeed, ZipRecruiter, and LinkedIn for high-volume roles and independently maintained healthy talent pipelines for 55+ open requisitions

- Full-cycle recruiting for high-volume retail and senior-level area manager positions- Managed the full-cycle recruiting process for the Break Time convenience store subsidiary- Worked closely with Indeed representatives and Break Time’s Director of Operations to launch virtual hiring events and created targeted ad campaigns

- Assisted the Marketing Manager with marketing campaigns and the loyalty program for a convenience store chain with 70+ locations - Managed customer and loyalty member questions and satisfaction feedback through the Paytronix CEP- Collaborated with a local print production company to prepare bi-monthly promotional kit materials for 70+ store locations