● Responsible for operational processes and strategic initiatives including Supply Chain and Freight Logistics, Inventory Control, Domestic and International Fulfillment, Reverse Logistics, Data Management and Amazon Operations.● Employ database management and analytics visualization tools to continuously enhance and streamline reporting and analysis of warehouse operations, fulfillment processes, freight management, and reverse logistics (Airtable, DOMO).● Oversee operational API integrations with Shopify, WMS, IMS, and ERP platforms (Shipmonk, Cin7, ShipStation, CartRover, Extensive).● Perform annual and quarterly audits and analyses of inventories and 3PL performance, timelines, and costs.● Launched company first international fulfilment program with shipping and 3PL partners to 50+ countries.● Designed and executed new end-to-end reverse logistics program which integrated recommerce, upcycling and sustainable downcycling processes to minimize end-of-life product waste and company carbon footprint.● Oversee Supply Chain and Freight Logistics from S.E. Asia MFGs to N. America distribution centers.● Managed company entry onto Amazon, exceeding revenue target of $50,000 a month within 90 days.● Lead Amazon operations including forecast, replenishment, financial performance and assortment strategy. ● Participate in discussions and decision-making processes with senior leadership and product teams regarding inventory planning and buy placements.● Develop annual and quarterly OKRs and KPIs in collaboration with company leadership, aligning with overall strategic direction and vision.● Worked closely with CFO to develop cash flow and budget projections for leadership and Board of Directors.

● Collaborated with Executive team to vet strategic operational opportunities to add sustainable reverse logistic processes.● Conducted a historical analysis of company reverse logistics processes, timelines, and costs.

Neverland (www.enterneverland.com) is the first online home garden and lawn marketplace connecting buyers with thousands of SMBs across the USA. (TechCrunch: http://bit.ly/tc_neverland)● Oversaw marketplace operations focusing on Database expansion through user engagement (increased ~40%) and accuracy.● Directed all Merchandising activities including communications, retention and expansion, category assortment, communications, and take rate negotiations with a focus on sustainable operational processes and metrics.● Performed QAs on new releases, and implemented changes to ops in order to support engineering and design teams.● Collaborated with CEO on strategy to determine company goals, priorities, and reporting frameworks.● Built Customer Service and Support processes, set metrics, and identified and integrated 3rd party platform into marketplace structure and operations.

● Co-led strategic growth initiative to scale company from 6 to 50+ employees while overseeing training and development, people management, fulfillment operations, overseas purchasing, merchandising operations, digital platforms, and internal systems standardization and improvements.● Led development of custom e-commerce platform for enterprise clients.● Oversaw transition from third party fulfillment to wholly owned in-house services, including setup of 12k sqft warehouse, increasing operational capacity by +100%.● Proposed and directed the customization and transition to new Enterprise Resource Planning (ERP) system effectively updating and upgrading all warehouse, merchandising and order management systems.● Spearheaded initiative to build cybersecurity framework and formalized security programs.● Managed AP, AR, and accounting for budget and forecasting purposes during vacancy of CFO.● Oversaw ESG policy initiatives including partnerships with minority owned businesses and use of environmentally safe packaging and products.

● Effectively coordinated all communication and processes with Third Party Logistics (3PL) Center for receiving, customization, and fulfillment of orders.● Implemented structure to measure inventory turnover and aging and produce financial resporting of asset values.● Reduced inventory by 40% through control measures and implementation of JIT methodology.● Increased visibility between merchandising and warehouse teams by transitioning merchandising under operations and implementing new reporting and process controls.● Created positive revenue flow accounting for 5%-10% of gross revenue by introducing and implementing new corporate drop ship pricing matrix and renegotiating pricing with key shipping partners.● Decreased lead time by +30% and cost by +15% by identifying global freight partner and executing process to enhance visibility and cost structure of overseas supply chain.● Oversaw restructuring of Merchandising department while managing 30+ vendor relationships.

Founded the first hydroponic container farm in the Caribbean. Our farm units, which occupy 320 sq. ft. of space, are able to produce the same amount of greens as 80,0000 sq. ft. of conventional farm land. Our model is designed to provide hotels and resorts a turn key farm-to-table solution. ● Founded the first commercial hydroponic container farm in the Caribbean.● Identified manufacturing partners to design and build farm units that could be easily shipped by ocean transport and scaled to meet demand.● Worked with locals and water source specalitists to create water quality map of island.● Integrated product offering into guest experience at Ritz Carlton and Caneel Bay resort (5-star lux resort).● Effectively utilized government subsidies and agricultural programs to reduce taxable income to zero.● Successfully created third party management offering for corporate clients.● Selected to be Keynote Speaker at Agrohack 2017 https://youtu.be/2rxc3PxDKwI.

• Managed daily trading operations of $300 million fund with +20% returns year over year.• Explored and developed Option trading and Cryptocurrency platforms to expand fund assets through analysis of current algorithmic platform.

• Team lead for the Staples App Center. Managed vendor and merchandising relationships. This initiative made Staples the first retailer to provide such an offering to customers, and positioned Staples to take a leading role in a $21 billion industry• Integrated marketplace by rolling out new operational processes to Support, Billing/Finance, Marketing, and Merchandising depts.• Developed go-to-market and promotional strategy for new marketplace. • Increased marketplace product offerings by 60%. Led site visits to Bay Area software vendors and startups to promote Staples App Center and manage growth of marketplace offerings.

• Planned, managed, and executed marketing/merchandising initiatives, for $1.2 billion online technology division• Decreased vendor to promotion times by 50%. Remodeled the marketing process by eliminating paperwork and back and forth between departments. Created an online resource to quickly disseminate information and scheduling• Increased online sales for two hyper-growth divisions of the merchandising department (Technology and Computers & Accessories) by managing promotional and awareness driving initiatives• Developed and maintained communication with key vendor partners such as Microsoft, Hewlett Packard, and Google while managing and executing co-op campaigns that increased presence in the purchase path and exceeded budgeted sales goals by +25%.

• Contributed to $3.3 million funding raise by performing a sales and market analysis of the $58 billion U.S. Building Renovation industry• Created a detailed segmentation model of this industry and worked directly with the CEO to develop a strategic focus for their high-tech energy modeling product• Led a team to develop a new business model and marketing plan for existing proprietary platform

• Developed a four-step strategic model to enter Best Buy into the growing Electric Vehicle (EV) industry• Designed a Framework to educate consumers on new EV products and offerings• Presented recommendations to senior management along with research on current and future EV trends, best practices, and consumer adoption • Recommended Best Buy not enter into EV industry without strategic partnership agreements

• Developed and delivered recommendations to improve current business model including analysis of best practices, current trends, operational effectiveness and management techniques• Performed industry analysis and deep dives on potential target acquisition companies

• Performed an in-depth analysis of operational procedures, revenue control systems, and competition of New England’s largest parking structure• Presented recommendations to senior management to enhance profitability and operational effectiveness through the development of new pricing models, operational controls, and new sources of revenue

• Owned and operated over $8 million in Real Estate assets. Managed an additional $4 million for investment clients• Developed and implemented property management structure and procedures for investment properties’ clients and owners• Created comparative market analysis for clients and business investors by analyzing on-going market trends and specific opportunities• Generated Price/Earning Models for Client Investment Properties using Discounted Cash Flow and Internal Rate of Return models • Identified and executed new marketing strategies to fill rental vacancies • Negotiated property leases with new and existing residential customers to achieve optimal rental income