Kenneth A. Email & Phone Number

Assigned to two scrum teams that were part of the workplace investing line of business.Projects worked on:  Coordinated enterprise-wide agility health assessment and assisted software development teams in creating institutional and organizational growth items. Worked closely with squad leaders and engineering managers to analyze, design, and implement modernization efforts for multiple legacy fund applications.Key accomplishments: Created a significant awareness on the impact of culture, clarity, foundation, leadership, and performance on the overall health of the team. This in term increased overall team productivity.  Provided agile maturity assessments to both scrum and Kanban teams to evaluate team’s agile maturity level and growth needs. As a member of the CoE Team, collaborated with other scrum masters to standardize agile practices within the organization.Tools used: Jira, Miro, Mural, Teams, Zoom, Service Now, Confluence, MS Powerpoint, MS Excel

Texas, United States

Assigned to six scrum teams and two kanban teams in the anti-money laundering division of the bank. Projects worked on:  Enhancement of software apps used to ensure compliance with monthly reports. Company-wide upgrade of the Pega system from 8.1 to 8.7o Program Increment (PI) planning meetings for the agile release train (10 teams total) Key accomplishments:  Set up Jira workflow for all scrum teams and ensured proper access and permissions were granted accordingly. Provided Agile Foundation Classes to teams and role-based training to scrum masters and Product Owners. Facilitated scrum of scrum meetings to enhance dependency alignment across teams.  Coached multiple scrum and kanban agile teams (average size of teams was 9-13 members), on best practices to drive a culture of continuous improvement. Fostered an Agile mindset among leaders by providing Agile leadership courses to enhance business agility.  Worked closely with the Jira Admin in training teams on how to create Jira projects, queries, and reports. Trained development teams on metrics for monitoring and communicating key agile performances (burn-down, burn-up, cumulative flow, and velocity).  Setup reporting dashboards for visibility and transparency to the entire scrum team. Assisted software development teams with transitioning from scrum to a kanban structure post Go live and to ensure proper traceability with maintenance requests. Tools used: Jira, Miro, Mural, Skype, Webex, Confluence, MS Powerpoint, MS Excel, Microsoft Office Suite

Chicago, Illinois, United States

Assigned to six distributed scrum teams working customer loyalty programs for multiple retail companies.Projects worked on:  Developing new API’s for IOS and android systems Client wallet applications that permitted easy access to membership discounts for major retail organizations. Key accomplishments: Conducted an accuracy of estimation pilot study to analyze how well the developers were assigning story points during sprint planning sessions. Facilitated scrum of scrum meetings to enhance dependency alignment across teams. Used the confluence tool to track dependencies. Trained development teams on metrics for monitoring and communicating key agile performances (burn-down, burn-up, cumulative flow, and velocity). Collaborated with the agile coach to plan and execute 2 quarterly planning meetings and ensure the whole organization had clearly defined quarterly goals and the sprints were planned out with adequate epics and user stories. Setup reporting dashboards for visibility and transparency to the entire scrum team. Worked closely with the product owner and engineering manager to maintain a healthy product backlog. Trained, coached, and mentored other scrum masters (during community of practice- COP).Tools used: Jira, Miro, Slack, Zoom, Service Now, Confluence, MS Powerpoint, MS Excel

Texas, United States

Assigned to two distributed scrum teams consisting of a product owner, four salesforce developers, 2 QA, a project manager. Projects worked on:  Facilitated the development of software products and automated tools for pharmaceutical systems in a cloud environment (SaaS). Organized and facilitated quarterly PI planning sessions with development teams, RTE and key business stakeholder. Took part in a mentor-mentee training program that helped new scrum masters, the best and most effective ways to use scrum processes to improve efficiency. Key accomplishments:  Introduced capacity planning during sprint planning which helped to improve team velocity by over 25% and protected the team from over commitment. Designed a weekly report that provided key team metrics to the project manager and Business stakeholders.  Effectively tracked teams’ progress using the burndown chart and average velocity for each iteration. Provided feedback to the agile coach on work completed and signoff on work before releases. Facilitated story refinement sessions and story estimation using poker planning technique and the Fibonacci sequence. Organized and facilitated weekly backlog refinement meetings during which teams prioritized, reviewed user stories, and provided estimation (Story Points) for backlog items. Coached and encouraged team members to maintain an environment of openness, respect, and honesty amongst the team. Tools used: ADO, Service Now, Teams, SharePoint, MS Powerpoint, Note One, MS Excel, Microsoft Office Suite.

Massachusetts, United States

Projects worked on:  Reducing medication errors in newborns at the NICU (implementing new policies and procedures) Designing training programs for hospital staff to transition into a new electronic health record (HER).Key accomplishments:  Developed the project charter, integrated project plan, resource plan, contingency plan, and related project management artifacts. Managed financial forecasts and provided on-going budget variance and scope change requests and participated in the budget-resolution process. Updated relevant stakeholders of project status and risks and published accurate project status reports. Facilitated program daily standups, PMO sprint planning, sprint review, and sprint retrospective. Promoted continuous improvement through retrospectives and feedback sessions. Tracked and reported KPIs on workstreams deliverable solutions on time. Monitored progress by creating roadmaps and keeping track of key milestones. Managed Jira user groups and project roles ensuring all workstreams teams and management had access to boards reports. Represented the project in various project governance and inter-departmental forums. Worked diligently with the Product Owner to prioritize the backlog using the MosCoW and INVEST techniques. Worked with PO to ensure that initiatives epics and user stories are created in Jira using the right labels and fixed versions. Tools used: Epic, Cerner PowerChart, Service Now, Teams, MS Powerpoint, Note One, MS Excel, Microsoft Office Suite.

Massachusetts, United States

• Worked with 5 developers, 2 testers, a business analyst, a product owner, and a project manager on a two-week iteration.• Managed multiple simultaneous web application projects in a hybrid agile scrum model.• Provided guidance to the development team members on correct usage of agile scrum practices to ensure project success. • Tracked and communicated team velocity and sprint progress to all affected teams and management each sprint. • Trained, coached, and mentored other scrum masters as needed (community of practice).• Coached teams in adhering to good agile practices and continual improvement.• Assisted and co-lead appropriate ceremonies including backlog refinement, sprint planning, Standups, sprint reviews, and sprint retrospectives.• Facilitated daily scrum meetings to learn the status and progress of the project. • Facilitated planning sessions, reviews/demos as well as retrospectives. • Produced, organized, and updated project plans, documentation, and project metrics as required for each project.• Developed and executed communication plans on a project-by-project basis.• Organized and oversaw bug and feature request tracking to ensure efficiency and decrease in technical debt.• Prepared and presented weekly status reports to project manager.• Facilitated team working agreement, definition of ready, definition of done written and enforced by team members.