Tech Support Associate
Current
Sep 2021 - Present
AeroLeads people directory · profile
Kenneth Bailey Email & Phone Number
Google IT Support Professional Certified | 7+ years of Customer Service Exp.
at
Infosys
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Google IT Support Professional Certified | 7+ years of Customer Service Exp.
Location
Dallas-Fort Worth Metroplex, United States, United States
Who is Kenneth Bailey? Overview
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Quick answer
Kenneth Bailey is listed as Google IT Support Professional Certified | 7+ years of Customer Service Exp. at Infosys, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a matched LinkedIn profile for Kenneth Bailey.
Kenneth Bailey previously worked as Tech Support Associate at Infosys and Driver at Uber. Kenneth Bailey holds Bachelor Of Applied Science - Basc, Information Technology from University Of Phoenix.
Company email context
Email format at Infosys
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Infosys
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Profile bio
About Kenneth Bailey
Currently working as a Technical Support Associate at Infosys while studying for a Bachelor of Science in Information Technology at the University of Phoenix. Before that, I was an intern at Verizon HQ, where I learned networking and troubleshooting of user devices such as phones and tablets. I created network repair tickets and forwarded issues to the different specialist departments. It helped me develop a passion for tech which resulted in me pursuing a certification and now a degree in Information Technology. I'd love the chance to further my career path as a support specialist and use my troubleshooting, customer service, network security skills to make a difference while building customer relations. Please feel free to contact me, I'd love to make a new connection!
Current workplace
Kenneth Bailey's current company
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4 roles
Kenneth Bailey work experience
A career timeline built from the work history available for this profile.
Driver
CurrentMaintained and Observed all traffic and safety regulations.Effectively communicate to obtain the precise location of the passenger.Promptly and carefully delivered packages to customers.Transformed passenger experience by giving great customer service resulting In 500 5-star trips. Provided quality transportation for clients from airports to hotels and.
Jun 2019 - Present
Retail Customer Service
Collaborated with vendors to ensure all trucks were properly unloaded.Oversaw inventory documentation for store operations departments. Developed and sustained plans for department remodel which resulted in improved morale. Organized and lead a team of 8 unloading 2600 pieces of freight under 1 hour and 30 minutes. Arranged product for customer pick-up in.
Jun 2016 - May 2019
Intern
Helped troubleshoot 50 end-user devices daily while learning the structure of the network.Created tickets for network issues related to power outages and cell tower malfunctions.Forwarded tickets to specialized field technicians to resolve issues related to external conflicts. Assisted a team of 6 to solve network errors resulting in 25% fewer tickets.
Jun 2014 - Jul 2014
4 education records
Kenneth Bailey education
Bachelor Of Applied Science - Basc, Information Technology
University Of Phoenix
Associate'S Degree, Information Technology
University Of Phoenix
It Support Certification, Information Technology
Merit America
High School Diploma, Engineering
Lincoln Humanities/Communications Magnet High School
FAQ
Frequently asked questions about Kenneth Bailey
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What company does Kenneth Bailey work for?
Kenneth Bailey works for Infosys.
What is Kenneth Bailey's role at Infosys?
Kenneth Bailey is listed as Google IT Support Professional Certified | 7+ years of Customer Service Exp. at Infosys.
Where is Kenneth Bailey based?
Kenneth Bailey is based in Dallas-Fort Worth Metroplex, United States, United States while working with Infosys.
What companies has Kenneth Bailey worked for?
Kenneth Bailey has worked for Infosys, Uber, The Home Depot, and Verizon.
How can I contact Kenneth Bailey?
You can use AeroLeads to view verified contact signals for Kenneth Bailey at Infosys, including work email, phone, and LinkedIn data when available.
What schools did Kenneth Bailey attend?
Kenneth Bailey holds Bachelor Of Applied Science - Basc, Information Technology from University Of Phoenix.
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