Kenneth Basque Email & Phone Number

Venice, FL

- Maintain successful business relationships with multiple high profile accounts- Manage on-going set-up and training for clients with high turn-over of end users- Support and maintain steady flow of incoming requests from order entry through research, review and report of end results to meet client expectations and needs- Participate in cross-training.

Pooer, GA

- Maintain direct communication with CFO, Controller and Sales reps to be aware of margins on new deals and rental opportunities. - Prepare documentation for Sales Deals and Rental Contracts by working directly with Sales Reps and clients to obtain requires certifications and signatures. - Coordinate and control status and movement of inventory on multiple.

Largo, FL

- Monitored a specified region of client schedules and provided updated information to reps on a daily basis via telephone and e mail.- Coordinated last minute schedule change communication as well as meeting client demands for expedited shipping and shipment tracking. - Provided support as a team member to improve Customer Satisfaction by becoming.

Largo, FL

- Responsible for 100% client satisfaction for Background Screening and Drug Testing Clients- Maintained successful business relationships with multiple high profile accounts- Communicated and provided support and opportunity to Sales Associates- Developed and presented training on existing and new processes to client contacts via web and in person, both.

Milwaukee, WI

- Responsible for managing and organizing substance abuse programs for high profile accounts.- Developed strategic plans for portfolio of assigned clients- Integrated top-level clients to new operating system.- Interfaced with clients in person to build strong business relationships.- Monitored and coordinated implementation of drug testing program in.

Lakewood, CO

- Supervised and delegated responsibilities to a team of account and vendor managers.- Responsible for managing and organizing substance abuse programs for national clients.- Conducted and presented educational seminars and training sessions (in person) to client employees and supervisors nationwide.- Coordinated implementation of new accounts to ensure.

Framingham, MA

- Provided nationwide telephone call center support to internal and external clients.- Coordinated and scheduled drug screening appointments for clients utilizing our own nationwide network of clinics.- Provided 24 hour, on-call support to respond to post accident drug screening and breath alcohol collection needs. - Certified Breath Alcohol Technician.