• Supported and maintained EASE LSOG/ASOG WebLogic application software. This vendor (Synchronoss) software suite contained VFO, EP, ORCH, RES, RTS and UOM.• Supported the environments on 50+ Linux WebLogic application servers. Implemented Weblogic upgrades, Java upgrades, security patches, OS upgrades, network changes, Oracle upgrades and vendor software upgrades. Coordinated changes, test certification and installation with the vendor, developers, clients, change management and devops… Show more • Supported and maintained EASE LSOG/ASOG WebLogic application software. This vendor (Synchronoss) software suite contained VFO, EP, ORCH, RES, RTS and UOM.• Supported the environments on 50+ Linux WebLogic application servers. Implemented Weblogic upgrades, Java upgrades, security patches, OS upgrades, network changes, Oracle upgrades and vendor software upgrades. Coordinated changes, test certification and installation with the vendor, developers, clients, change management and devops, using agile project management practices.• Built, executed and maintained Oracle SQL and Linux scripting for data manipulation, customer additions, configuration changes, installations, reporting, troubleshooting, database monitoring, code deployments, application startup and backups. Show less

• Designed, developed and supported various desktop and server VisualAge SmallTalk implementations.• Designed and coded ITR (Information technology request), an internal IT ordering system, which automatically routed requests through their lifecycle. Deployed on Windows client desktop using Oracle databases. This system was then designated as the nationwide company standard.• Designed and built High Speed Data functionality into Spice (ordering system), providing the customer service… Show more • Designed, developed and supported various desktop and server VisualAge SmallTalk implementations.• Designed and coded ITR (Information technology request), an internal IT ordering system, which automatically routed requests through their lifecycle. Deployed on Windows client desktop using Oracle databases. This system was then designated as the nationwide company standard.• Designed and built High Speed Data functionality into Spice (ordering system), providing the customer service reps with table driven order windows. This effort significantly reduced customer call times and increased ordering accuracy, due to automated order provisioning it provided.• Evaluated and modified Spice for Y2K certification, analyzed/replaced objects and window fields, oversaw rigorous and lengthy testing, resulting in 100% code reliability.• Performed packaging, code distribution and configuration map management roles for Spice and server Spice, accepting code changes from fellow developers in all parts of the US.• Performed application/class owner functions, responsible for code compliance, version management and quality.• Created automated Linux KornShell cache and image verification process for server Spice, which eliminated manual caching efforts and downtime for corrupt runtime images. Show less

• Designed, maintained and developed Mainframe applications using COBOL and Assembler.• Designed and coded automated primary carrier audits and switch correction routines using Cobol, IMS, FTP and Procom+. These audits identified discrepancies and automatically made corrections down to the central office switch, increasing the accuracy of carrier usage as required by the FCC.• Built automated Cobol routines that recovered bad blocks on magnetic tapes received from the central offices… Show more • Designed, maintained and developed Mainframe applications using COBOL and Assembler.• Designed and coded automated primary carrier audits and switch correction routines using Cobol, IMS, FTP and Procom+. These audits identified discrepancies and automatically made corrections down to the central office switch, increasing the accuracy of carrier usage as required by the FCC.• Built automated Cobol routines that recovered bad blocks on magnetic tapes received from the central offices This replaced manual, unreliable and time-consuming recovery efforts, resulting in the billing of otherwise lost revenue.• Designed and created an innovative automated FTP toll processing process, reducing the effort of computer operator to mount magnetic tapes.• Mentored others on programming and/or application specific functionality.• Experience with the following subjects and/or systems: toll processing, equal access, carrier access, primary carrier audits and directory assistance. Show less

- Scheduled and assigned tasks for the current shift.- Prepared the schedule for the next shift.- Diagnosed equipment malfunctions and directed corrective action- Supervised computer operators on an assigned shift.- Handled emergency situations quickly and calmly.- Performed ordinary computer operator functions.

- Performed an assortment of duties commonly found in a computer room including tape library and job scheduling functions.- Worked with magnetic tape drives, floppy disks, punch cards, printers, bursters, and collaters.- Operated mainframes, midrange and personal computers.

- Computer operator at IBM's software distribution plant.- Transferred IBM software on media such as floppy disks, magnetic tape and cartridges.