Kenneth Burns Email & Phone Number

• Showcase product features to customers and discuses technical details to overcome objections and lock in sales.• Provide accurate, detailed quantity take-offs from project drawings and technical specifications.• Identify plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.• Build strong rapport with clients by understanding needs and clearly explaining products.• Recommend accurate and effective solutions to customers after identifying problems.• Proactively manage client correspondence and record all tracking and communications.• Respond to emails and other correspondence to facilitate communication and enhance business processes.• Manage projects from initial contact with customers to final completion of install

Richmond, Virginia, United States

• Prepare documents such as representation contracts, purchase agreements, and closing statements.• Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting based on current market conditions.• Prospect and Communicate with 200 homeowners a day.• Schedule and maintain appointments without conflicts.• Attend continuing education classes in order to stay relevant with changing standards.• Guided clients from beginning to end of home buying process in choosing right property.

Richmond, Virginia, United States

• Responsible for the inventory management of over 80 retail distribution accounts in the Richmond, VA and surrounding area• Maximize distribution and ensure best possible selling position for all brands in Brown’s portfolio• Meet and exceed merchandising goals quarterly including placing banners, posters and updating previous merchandising for new ad campaigns• Develop and drive marketing campaigns to increase consumer awareness and generate a positive perception of the brand• Assist in new customer and market growth• Build and improve current relationships with store/district manager to ensure client satisfaction, increase of sales and overall continued business within each account• Focus sales efforts by studying the trends of customer sales and growth of area• Regularly attend information meetings to improve current knowledge of product offerings

Richmond, Virginia, United States

• Helped customers be comfortable and confident by sharing knowledge about products.• Created best experience possible by anticipating and determining needs of customers to ensure satisfaction.• Sought to exceed customer service expectations by ensuring efficiency and accuracy of requests.• Demonstrated ability to multi-task during peak periods.• Commended by management for superior customer experience skills.

Beaufort County, South Carolina, United States

• Managed and accountable for $20,000 of office electronics and printers with no losses in a two-year period.• Served as Duty Non-Commission Officer at squadron and barracks with no incidents.• Helped transport over $5,000 of classified material from USA to Japan and Thailand with no incidents.• Managed and tracked over 10,000 pieces of military equipment through 27 movements.• Provided leadership training and career counseling for multiple Marines on a quarterly basis and this led to 100% promotion.• Communicated with higher headquarters on daily basis to obtain materials and vehicles for use at squadron.