Kenneth Burns Email & Phone Number

• Showcase product features to customers and discuses technical details to overcome objections and lock in sales.
• Provide accurate, detailed quantity take-offs from project drawings and technical specifications.
• Identify plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
• Build strong rapport with clients by understanding needs and clearly explaining products.
• Recommend accurate and effective solutions to customers after identifying problems.
• Proactively manage client correspondence and record all tracking and communications.

Richmond, Virginia, United States

• Prepare documents such as representation contracts, purchase agreements, and closing statements.
• Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting based on current market conditions.
• Prospect and Communicate with 200 homeowners a day.
• Schedule and maintain appointments without conflicts.
• Attend continuing education classes in order to stay relevant with changing standards.
• Guided clients from beginning to end of home buying process in choosing right property.

Richmond, Virginia, United States

• Responsible for the inventory management of over 80 retail distribution accounts in the Richmond, VA and surrounding area
• Maximize distribution and ensure best possible selling position for all brands in Brown’s portfolio
• Meet and exceed merchandising goals quarterly including placing banners, posters and updating previous merchandising for new ad campaigns
• Develop and drive marketing campaigns to increase consumer awareness and generate a positive perception of the brand
• Assist in new customer and market growth
• Build and improve current relationships with store/district manager to ensure client satisfaction, increase of sales and overall continued business within each account

Richmond, Virginia, United States

• Helped customers be comfortable and confident by sharing knowledge about products.
• Created best experience possible by anticipating and determining needs of customers to ensure satisfaction.
• Sought to exceed customer service expectations by ensuring efficiency and accuracy of requests.
• Demonstrated ability to multi-task during peak periods.
• Commended by management for superior customer experience skills.

Beaufort County, South Carolina, United States

• Managed and accountable for $20,000 of office electronics and printers with no losses in a two-year period.
• Served as Duty Non-Commission Officer at squadron and barracks with no incidents.
• Helped transport over $5,000 of classified material from USA to Japan and Thailand with no incidents.
• Managed and tracked over 10,000 pieces of military equipment through 27 movements.
• Provided leadership training and career counseling for multiple Marines on a quarterly basis and this led to 100% promotion.
• Communicated with higher headquarters on daily basis to obtain materials and vehicles for use at squadron.