Kenneth Devan Email & Phone Number

Singapore

San Francisco, California, Us

Accelerating Growth for Malaysia and Thailand, leading operations and drive significant growth in the market. Accountable for developing and implementing business strategy, overseeing all aspects including the sustainability of our distinguish Okta customers, ensuring strong collaboration and success with channel partner's and building strong relationships with key stakeholders.

San Francisco, California, Us

Responsible for the development and business results of a team of Enterprise Account Executives across Asia.

San Francisco, California, Us

Petaling Jaya, Selangor, My

With this portfolio, currently responsible for a business’s product planning and execution all through the lifecycle of the business.This is inclusive of gathering and prioritising requirements for the product, defining the vision for the product, and collaborating with other directors from the technicality, marketing, sales, and operations departments in order to ensure that the financial and customer satisfaction goals are met.In addition to this, task to also ensures that that the company’s overall strategy and goals are supported by those of the product; that the product goals and strategy do not deviate from that of the business.

Petaling Jaya, Selangor, My

Primary assigned to develop products by identifying potential products; conducting market research; generating product requirements; determining specifications, production timetables, pricing, and time-integrated plans for product introduction and developing marketing strategies.- Determines customers' needs and desires by specifying the research needed to obtain market information.- Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.- Assesses market competition by comparing the company's product to competitors' products.- Provides source data for product line communications by defining product marketing communication objectives.- Obtains product market share by working with sales director to develop product sales strategies.- Brings new products to market by analyzing proposed product requirements and product development programs- Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.- Maintains product management staff by recruiting, selecting, orienting, and training employees.- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Petaling Jaya, Selangor, My

Primary responsible in Managing Technical Division and assisting in growth and development of staff as well as the overall firm. This involves expanding and securing new business, managing project portfolio that meets or exceeds projections, and participating in the internal management of the company. My role will guide the staff development through identifying skills needs, delegating tasks appropriately and motivating project staff to provide outstanding client service.• Authorizes and oversees the deployment, monitoring, maintenance, development, and support of all hardware and software based on institution-wide strategy.• Develops configuration and monitoring standards for network performance and implements and monitors controls to ensure the standards are maintained.• Evaluates business needs, objectives, and goals, researching products available and designating procedures to best meet those needs as a system. • Analyzes complex business needs presented by the user community and clients and recommends technical solutions. Develops plans for implementation of new projects, coordinating process with project leaders. • Develops and, upon approval, implements all IT policies and procedures, including those for architecture, security, and disaster recovery, standards, purchasing and service provision. • Coaches and directs IT staff in operational activities to ensure compliance with university goals, objectives and the approved budget

Singapore, Singapore, Sg

My role is to provide technical advice, support and strategy to our customers and the Sales Team to deliver continued growth within the business. Part of it works on a Peer level with Account Managers to formulate an Account Plan for nominated customers. It is vital that the my roles acts as the Technical Authority for these accounts, by delivering technical information to the customer in the form of RFI/RFP responses, design related documentation, product updates and industry/competitive analysis. This requires myself to ensure a pro-active approach to meet with customers on regular and frequent occasions to develop a deep technical relationship at all levels. My role is to evangelise the Quantiq Business Solutions from a technical perspective helping to transform businesses, solving business issues with technology. Open and honest relationships are fundamental to Quantiq and key to our continued growth and as such the Consultant is expected to develop and maintain excellent relationships both internally within our Technical community and colleagues.Highlights Include:- Working with Partners to respond on RFI/RFPs, Develop Business Proposals and Proof of Concepts (PoCs) instances- Production of responses to Requests for information and Requests for pricing.- Work with Sales personnel to provide product, business and technical knowledge in support of Business activities - Liaison with Product Managers and Development to understand details of product direction and design and communicate information back to sales organization- To write technical Requirement Specifications which meet customer requirements and translate these accurately to the delivery and development team/other in Quantiq and/or suppliers for implementations.- Ensure clear adherence to a technical pre sales qualification process to ensure correct leveling and placement of opportunity leading to accurate quotation and excellent customer experience.

Petaling Jaya, Selangor, My

My main role is to oversee a team of 5 in providing comprehensive solutions to clients towards enhancing business performance. Part of the role involves defining clear growth objectives and leading the creation of scalable client service offerings to leverage on the distribution software and industry expertise.This includes providing specialist support within the clients’ organization covering strategies development as well as structure and operations management while working closely with clients and engagement teams to anticipate risks as well as mitigate issues as part of project management excellence in meeting set deadlines towards delivering 100% client satisfaction.Besides that, my strong knowledge had enabled me to develop and implement enhanced deployment methodologies for the delivery and implementation of solutions, training as well as customer support.I also establish the knowledge base infrastructure and content to continuously improve the ability to deliver service offering with greater efficiency. Here, I coordinated efforts in ensuring effective knowledge sharing in the evolution of the companies distributed software offerings and related services.In the areas of improvement, I identify gaps, recommend structure revamps as well as overseeing the change management to enhance these areas. Lastly, I establish and manage the client services team encompassing staffing, training and coaching to develop required competencies and capabilities.Highlights include:- Co-developed the new business venture strategies towards strengthening the market share in the Malaysian market.- Carved out a new services delivery portfolio to leverage on the skill sets of individual team members to generate additional revenues for the company.- Went beyond boundaries in taking up the role of Pre-Sales strategist in ensuring correct levelling and placement of opportunities to enhance new lead conversion.

Heading to greener pastures, I was hired as an IT Administrator to carry out IT system administration in the company. As part of the company’s business growth, I was later promoted to the Project Management role due to my strong exposure in leading full cycle project management and change management.Here, my main role was to oversee the implementation of full cycle project deployment as well as strategies development for various service projects to deliver excellent customer satisfaction in line with agreed timeframes.This involved coordinating team members, partners and vendors in ensuring on time completion of allocated tasks while ensuring prudent utilization of project resources.It was here that I took the initiative to get myself certified with the Project Management Professional certification to build a career path on the project landscape within the information technology industry.Lastly, I led project handover meetings to officially deliver the completed projects while at the same time ensured all project documents including statement of work, scope of work and User Acceptance Test as well as Certification of Completion are signed off upon completion of the project.

I started my career as an IT Administration Executive and was promoted to the Senior Executive position after two years of sterling performance.Here, my main role was to oversee the IT system administration and relevant services towards supporting strategies development and business growth.This involved conducting troubleshooting on all hardware and software while resolving issues as well as conflicts to support the team in implementing project management and change management activities.Besides that, I identified and addressed project dependencies and critical path towards ensuring on time delivery of set milestones.Additionally, I rendered comprehensive technical support to ensure the effectiveness of routers, firewalls as well as the windows system.Lastly, I ensured all company data are protected and backed up.

Master Of Business Administration (M.B.A.), Business Administration, Management And Operations

Bachelor, Management & Information Technology

Diploma, Information Technology

Certificate, Information Technology