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Engineering management professional with program management, project management, and development management experience over the entire product development lifecycle. Demonstrated leadership, and technical capabilities for programs with annual sales of over $1 billion, working for startups and established companies.
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Technical Program DirectorAttainCalifornia, United States -
Director, Technical Program ManagementTeladoc Health Oct 2020 - Jan 2023Purchase, Ny, UsRecruited and led an international team of 25+ technical program managers, release train engineers, and scrum masters. Used the Scaled Agile Framework (SAFe) for global product development.● Led comprehensive project planning to assess progress against Objectives and Key Results (OKRs), identify risks and contingencies, facilitate communication, address open issues, and resolve dependencies.● Promoted agile methodologies and continuous improvement practices, resulting in enhanced program delivery efficiency and quality.● Directed comprehensive software and hardware portfolio, successfully launching programs including virtual primary care (Primary360 w/ Aetna) and integrated chronic condition management capabilities, in alignment with the Product Roadmap.● Oversaw team composition, hierarchy, staffing, task allocation, and optimized resource utilization to support corporate objectives. -
Director, Program ManagementLivongo May 2015 - Oct 2020Mountain View, Ca, UsJoined Livongo shortly after General Catalyst and Kleiner Perkins funded a $20m Series B. Played a crucial role in growing Livongo as the Agile S/W project/program manager, ultimately leading to a successful IPO and acquisition.● Managed Livongo’s highest-priority projects, collaborating closely with Engineering, Data Science, and Product teams to deliver high-quality products and solutions.● Led project planning, addressing progress against plans, problems, risks, and dependencies.● Organized and planned deployments, ensuring predictable, high-quality software releases.● Created and developed tools for planning, tracking, and adjusting work using: Google Sheets, Jira’s REST API, Jira, and Confluence.● Subject matter expert on development methodology for Livongo’s HITRUST certification. -
Forward Deployed EngineerPalantir Technologies Jan 2010 - May 2015Denver, Colorado, UsAs a Forward Deployed Engineer (FDE), or "Delta," embedded directly with clients to understand their problems, and design and implement solutions, customizing Palantir's software platforms for their specific needs. Work was primarily related to law enforcement. Additionally, managed high-priority projects for the Product Development team, removing roadblocks and maintaining schedule integrity.● Designed information infrastructure and demonstrated Palantir code with law enforcement agencies.● Designed, coded, and tested add-ons against the Palantir APIs.● Performed data integration and software development. Responsibilities included: database queries, data modeling, and programming custom code to ingest data into the Palantir systems.● Maintained a Top Secret security clearance. -
Senior Program ManagerNing Mar 2008 - Jan 2010Menlo Park, Ca, UsAs the sole program manager, was responsible for all software projects from inception to launch for Ning, an online social media network platform, initially funded by Marc Andreessen. Ning helped people and organizations “Create Your Own Social Network for Anything”.● Organization and planning of deployments, delivering predictable, high-quality software releases.● Led project planning to: assess progress against plans; identify problems and drive action plans; determine risks and contingencies; facilitate communications; review open issues and drive solutions; and reveal dependencies and ensure resolutions.● Created and developed tools used to plan, track, and adjust work. -
Director, Program ManagementYahoo! Inc. Oct 2004 - Feb 2008Sunnyvale, Ca, UsRecruited and led team program-managing largest and highest-priority billing, rating, payments processing, and security and privacy projects for Premium Services Infrastructure Group. Responsible for all projects related to the fee-based enhancements to Yahoo!’s free services, including e-mail, personals, finance, games, photographs, and sports.● Organization and planning of deployments, delivering predictable, high-quality software releases.● Led project planning to: assess progress against plans; identify problems and drive action plans; determine risks and contingencies; facilitate communications; review open issues and drive solutions; and reveal dependencies and ensure resolutions.● Subject matter expert for Yahoo!’s Change Control policy supporting Sarbanes-Oxley compliance. -
Director, Partner Project ManagementOverture Services, Acquired By Yahoo! Jan 2003 - Oct 2004Program-managed the rollout of Content Match (similar to Google’s AdSense). The contextual-link or content-targeted marketing was an extension of the popular paid-search business that Overture pioneered, in which advertisers bid on keywords to be listed at the top of the search-results page.● Owned partner projects from inception to implementation.● Active participant on Overture’s AltaVista and FAST Integration Management Team.
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Director, Software Development & Program ManagementVividence 2000 - 2002Led the development team of a SaaS provider of automated user testing, and quantitative and qualitative analysis of customer experience for websites and web applications. The Vividence system utilized advanced data science and machine learning methods to programmatically extract insights and synthesize actionable recommendations. The client base encompassed a diverse range of industry leaders, spanning finance, media, e-commerce, logistics, technology, retail, and more, reflecting a broad spectrum of sectors and market influences. Vividence raised $45M from Sequoia, et al, and was acquired by Keynote Systems.● Built and led a highly productive software development team of 15+ engineers.● Achieved significant improvements in predictability of release schedules and contents.● Ensured comprehensive coverage for all product subsystems by implementing technical cross-training programs.● Established a repeatable product lifecycle, refining and documenting Vividence’s release process. -
Prior ExperienceOracle, Portal Software, Systems Exploration, Itt Antarctic Services 1984 - 2000Program management, project management, development management, software development, and scientific field support.
Kenneth Down Education Details
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Stanford University School Of EngineeringEngineering Management -
Dartmouth CollegeComputer Science Modified With Geography
Frequently Asked Questions about Kenneth Down
What company does Kenneth Down work for?
Kenneth Down works for Attain
What is Kenneth Down's role at the current company?
Kenneth Down's current role is Technical Program Director.
What is Kenneth Down's email address?
Kenneth Down's email address is kd****@****ngo.com
What is Kenneth Down's direct phone number?
Kenneth Down's direct phone number is +186643*****
What schools did Kenneth Down attend?
Kenneth Down attended Stanford University School Of Engineering, Dartmouth College.
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