Kenneth E. Randolph Email & Phone Number

Greater Memphis Area

Ensuring compliance with all train orders, signals, railroad rules and regulations related to safety and operationsProviding and receiving various forms of oral and printed instructions concerning the movement and placement of rail carsAssembling/dismantling trains in the rail yard, and picking up/setting off rail cars en-routeObserving, interpreting, and relaying signals to ensure safe train and locomotive movementOperating track switches to change locomotive and rail car routesInspecting the condition of a train and equipmentMaking effective decisions when in unfamiliar locations or emergency situationsCommunicating effectively with the Rail Traffic Control centre, other train crews and other departments on a regular basis via handheld radio

Birmingham, Alabama Airport

Hired, evaluated and developed all phases of day to day operations of 50 local staff to provide hospitable, professional service and retained employees into a low turnover equationLocal liaison for state and federal authorities including Airport Authority, TSA and FAA.Maintained all performance matrixes and station bonuses.De-ice Trainer to insure process was followed and the integrity of the program was maintained.Assured crew wore protective equipment to perform the operation.Informed & coordinated flight crews on location and processes.Ramp safety audits performed weekly to ensure crew safety and plane passengers were boarded safely.Performed audits with a corrective action plan for discrepancies.Managed all aspects of day-to-day operations and crew training in regulatory compliance as an area manager.Created work schedule for 50 plus employees.Managed accounts payable, vendor services and invoicing, budgeting and employee payroll.

Harvey, North Dakota

•Ensured compliance with all train orders, signals, and railroad rules and regulations for safety, operations, and the Federal Railroad Administration (FRA) •Reviewed instructions from dispatchers and yardmasters, and discussed with locomotive engineer and train crew •Inspected all equipment on cars prior to departures •Received and transmitted information by radio and telephone •Read and interpreted bulletins, work orders, and switch lists •Assisted and instructed train crews to couple and uncouple cars, operated switches, and made minor repairs to railcars, including replacing heavy couplings or air brake hoses •Worked with customers to ensure accurate movement and placement of cars •Maintained awareness of surrounding area and suspicious activity to ensure rail safety •Operated locomotive equipment through the use of remote control device. •Comprehended color and/or hand signals and systems •Quickly and repeatedly made precise adjustments in moving the controls of a machine or vehicle to exact positions •Quickly responded (with the hand, finger, or foot) to visual symbols, signals and displays (sound, light, picture, etc.)

Greater Atlanta Area

Managed, directed and oversaw all train crew members on the train. Applied knowledge, experience and judgment to ensure work is performed efficiently and in a timely manner. Followed safety rules and best practices to ensure injury free job performance. Assembled and/or separated railcars to form a train. Threw ground to waist level switches; pushing and pulling ground to waist level switches. Connected and disconnected air hoses between trains. Flexed and rotated air hoses; applied and released hand brakes. Exhibited thorough knowledge of NS railroad signals. Accurately judged distance between stationary and moving train cars. Communicated effectively using a radio. Demonstrated knowledge of all safety rules and ensure compliance of those rules.

Greater New York City Area

Managed and directed all passenger and train-related activities involving station operations, ensuring an efficient and passenger focused and well organized operation in compliance with Amtrak and regulatory polices and procedures. Managed employees involved in providing service to passengers that may include: boarding of train, red cap and checked baggage, ticketing, mail handling, dissemination of passenger information including operation of passenger information systems, assisting disabled passengers, cleaning and maintenance of station facilities. Ensured safe and efficient station operations, optimizing employee contribution, passenger service and on-time performance while providing appropriate level of leadership.

Wilmington, De

Initiated/received telephone calls from train and engine service personnel to ensure requirements for operation crews were met in a timely, effective, and economical manner and in accordance with instruction and procedures operating requirements and applicable labor agreements. Worked with transportation officers and personnel in the discharge of their duty, maintained various reports and records relating to crew handling. Operated computer equipment with thorough knowledge of instructions and procedure labor agreements.

Greater Philadelphia Area

Responsible for all general facility maintenance. Operated all equipment relevant to facility in all phases of cleaning. Provided professional quality courteous service to our customers while working in public contact areas. Maintained conduct befitting of an Amtrak customer service representative in all areas, at all times, while on duty in particular in customer contact areas. Operated auto scrub machines and snow equipment for snow removal. Also various types of cleaning and janitorial duties.. Responsible for lifting parcels weighing up to 50 pounds. Handled baggage package express, U.S. Mail, company material and RRB mail on and off trains.

Certified Freight Conductor, Railroad And Railway Transportation, Nora Rack Quality G Core Qualified

Associate'S Degree, Business Management