Kenneth Einstein Email & Phone Number

Austin, Texas, United States

♣ Developed overall user experience strategy for startup using autonomous drones and AI to track, manage, and report on real-time retail on-shelf inventory♣ Developed and delivered user flows, navigation, high-level screen layouts, and report formats♣ Supervised graphic designer to create and deliver detailed UI designs and specifications

San Francisco Bay Area

♣ Developed UX architecture and detailed designs for new multi-channel social media marketing campaign module targeted to SMBs. Project goal: to enable non-specialists to set up, manage, track, and analyze results of social media campaigns across multiple networks♣ Delivered task flows, wireframes, and UE specifications for all screens in the module. ♣ Developed HTML prototype for user testing.

San Francisco Bay Area

♣ Conducted heuristic analyses to identify needed improvements to searchability and findability of information on the main Cisco.com search results pages.♣ Redesigned search results pages for Cisco.com based on customer input and heuristic analysis. ♣ Designed and produced HTML prototypes needed for user testing of new versions of Web- and mobile-based Cisco support tools.

San Francisco Bay Area

♣ Managed user research and design activities for multiple SaaS-based offerings of the world’s largest business information vendor.♣ Managed and conducted numerous qualitative and quantitative user research projects in support of design and development activities. ♣ Used a wide variety of methodologies including contextual inquiry, heuristic analysis, focus groups, early concept testing, survey research, quantitative analyses of user, summative usability research studies, and more.♣ Developed RITE (rapid iterative testing and evaluation) protocol tailored to D&B’s Agile development methodology. ♣ Hired and managed teams of user research professionals including researchers, recruiters, test administrators, and project managers.♣ Developed HTML prototypes for testing of product concepts.

San Francisco Bay Area

♣ Developed original product concept and final detailed designs for the Adobe Document Center, one of the first cloud-based document storage and sharing services and Adobe’s first SaaS offering. ♣ Conducted basic user research to validate the initial conceptual design; produced scripts and prototypes for focus group testing; conducted usability assessments during beta.♣ Delivered workflow diagrams, screen layouts, redline, and other artifacts needed to guide the Document Center implementation.♣ Collaborated closely with development organization to restructure UE for backend technologies in order to make their functionalities accessible to business and consumer users.

San Francisco Bay Area

Company was acquired by SAP.♣ Conducted basic user research and developed conceptual model and IA for new MDM search module designed to enable end-users to gain efficient access to customer identity and operational data stored in multiple source systems and data warehouses.♣ Conducted usability tests of pre-production implementations and iterated designs to reflect user feedback.

San Francisco Bay Area

♣ Developed UE strategy and new interaction models to enable re-launch of PayDirect property as an international payments transfer service.♣ Conducted user research to identify sources of low registration and transaction completion rates. ♣ Delivered workflows, wireframes, and screen layouts needed for implementation.

San Francisco Bay Area

Acquired by SAP♣ Created high-level UE architecture for unified business intelligence portal designed to seamlessly integrate 5 disparate BI environments. ♣ Designed and produced Flash-based prototype used to validate concepts with internal stakeholders and customers.♣ Travelled several times to France to work with development organization to refine UE concepts and develop implementation strategy.

Master'S Degree Studies, Interactive Telecommunications

Ph.D. Studies, Political Science

B.A., Social Thought